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Welkom bij ShadeFlair – Uw Expert in Auto Accessoires! Bij ShadeFlair streven we ernaar om elke autorit comfortabeler en stijlvoller te maken. Gevestigd in België en actief in zowel België als Nederland, specialiseren we ons in hoogwaardige autoaccessoires die zowel functionaliteit als finesse aan uw rijervaring toevoegen. Ons Aanbod: Van innovatieve opbergoplossingen tot luxe autostoelhoezen, ShadeFlair biedt een uitgebreide selectie van producten die zijn ontworpen met uw comfort en auto’s esthetiek in gedachten. Elk product is zorgvuldig geselecteerd en getest om te voldoen aan onze strenge kwaliteitsnormen. Tegengevallen? - Vermeld alstublieft uw ordernummer! Wij willen dit probleem oplossen, maar we kunnen dit niet weten zonder correcte informatie.
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Extremely slow delivery, zero update, just wait some days is the answer. aAnd terrible customer services, wil not take up any responsibility. Not even spoken about the product, cheap Chinese bad quality product. Do not buy anything here
⚠️⛔️ Decepting product presentations, misuse of partners' names, share same phone number with BAZELAAR Amsterdam, dropshipper. Tomorrow will go to police ⛔️⚠️
🌐Their website is powered by SHOPIFY:
REPORT IT TO THEM, only together we can stop this scam.
Same mistake as the rest here, ordered something without checking the reviews,
please do not buy anything from this site, it is a complete Scam
Reply from Shadeflair
Hi,
We’re sorry to hear about your experience. We strive to provide the best service possible, and we encourage you to reach out to us directly at info@shadeflair.nl so we can assist you with any issues regarding your order.
Our team is available to help resolve any concerns and ensure that you receive the support you need.
Best regards,
Shade Flair Team
I purchased an item online from a thought to be, this Belgian shop. Unknown to me was that it would be shipped from China. Now i received it i need to install an app that's all in chinese, basically rendering it useless. So i thought i will return it, only to find out i need to return it to China, via recorded delivery plus pay for customs forms otherwise it won't be allowed in. On proof of return i will get reimbursed within 14 days. Fun part, returning it will cost more than the €50,- paid. I have emailed, no answer. Tried to call, number not available. This SHADE FLAIR is a scam. 🤬🤬🤬 This can't be allowed surely.
In reply to shade flair. Yes, you offer me 30% of my purchase price and keep8th the items of no use. Good business, sell stuff that don't work outside of China (see reviews), an app that is in chinese and that has not seen any action since 2022. All of which i have now found out after i received my purchase. Good business, sell useless items and pocket 65% of the purchase price. I have stated that i wish all my money back and that i will return the items to the antwerp address where i assumed they were purchased from!
Reply from Shadeflair
Hi there,
We understand your frustration and apologize for any inconvenience caused. However, we would like to clarify that we always respond to emails within 48 hours, and our return policy – including shipping details – is clearly stated on our website before purchase.
Regarding the return process, we strive to be as transparent as possible about the associated costs and requirements. If you have not received a response to your inquiry, please check your spam folder or reach out to us again at info@shadeflair.nl, and we will be happy to assist you further.
We appreciate your patience and are here to help resolve any concerns you may have.
Best regards,
Shade Flair Team
I bought an insulated lunch box. The box was hot on the outside and the food ended up cold at lunch time. I reached out to the company by email for a refund but they never actually sent me the refund form. They asked for a video of the problem, when their website says "no questions asked". Stay away from them. Also, they are still in business, when a quick online search shows they closed down months ago.
Reply from Shadeflair
Dear Marie,
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with your insulated lunch box. Our standard procedure requires a video to assess product issues, even though we strive to make returns as hassle-free as possible.
Regarding the confusion about our business status, we assure you that ShadeFlair is fully operational.
Please email us at info@shadeflair.nl with your order details and the requested video. We'll expedite your refund process promptly.
Best regards,
Team ShadeFlair
I ordered the birthday present to my son 29 October. I still haven't received it yet! The website is not available anymore, what happened? I tried to track it, but it almost impossible, I found out only that product was departed from sorting center 10 days ago. They didn't answer any emails... What is going on? Is it a scam?
Reply from Shadeflair
Dear customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced.
We encountered a technical issue recently, which caused our website to be temporarily unavailable. We’re happy to let you know that our site is now back online.
Regarding your order, it appears to be in transit and departed from the sorting center recently. Could you please email us at info@shadeflair.nl with your order details? We’ll prioritize checking its status and ensure you receive your order as quickly as possible.
Thank you for your patience, and we’re here to assist further if needed.
Best regards,
Team ShadeFlair
I ordered 2 UltraTrackers in JUNE 2024, got them beginning of July but they do not work, the trackers keep on giving a location in China. I've sent several mails to Shadeflair, they asked me to send them a video of the trackers so I did, I also explained in detail what I already did to try to start up the trackers (sim-cards, charging them,... everthing we had to do, we did!) They told me they were looking into it. I've sent them several reminders since then, they keep on telling me the same thing and even asked me to send a video AGAIN... They already got the video months ago, I still did not get a refund or the proposal to send us other and decent trackers. So instead of mailing them AGAIN, I'm so sorry but I give them a bad review, as will my friend (from the other tracker) if there won't be given us a solution.
Reply from Shadeflair
Beste Sofie,
Bedankt dat u de tijd heeft genomen om uw ervaring te delen. Het spijt ons te horen dat u problemen heeft ondervonden met de UltraTrackers en dat de oplossing niet naar verwachting is verlopen. Wij begrijpen uw frustratie en bieden onze oprechte excuses aan voor de herhaalde verzoeken om een video.
We willen dit graag snel voor u oplossen. Kunt u contact met ons opnemen via info@shadeflair.nl zodat we direct een passende oplossing kunnen bieden? Ons doel is altijd om elke klant tevreden te stellen, en wij waarderen de kans om dit recht te zetten.
Met vriendelijke groet,
Klantenservice – Shadeflair
Its a fraud company, please do not buy from they.
They will take your money and nothing will be delivered.
No telephone and address keeps changing with in EU so don't fall for scam.
Reply from Shadeflair
Goedendag,
Echter zijn we al jaren actief. Dus ik vrees dat u zelfs geen bestelling heeft gedaan. Anders zou u deze reactie niet hebben.
Gelieve de volgende keer ons te contacteren bij vragen of bevindingen,
Groetjes,
ShadeFlair
Scam. They have sent me not the product that is on their page. When i asked for refund they gave me chinese return address and told i need to handle return of the package to China myself
Reply from Shadeflair
Good day,
Sorry about this case!
But we always deliver the right product, if not please send us proof. Otherwise we cant help you.
Once this is done we will make sure you get the right product without any extra costs. But if there is nothing wrong with the product then yes it is your responsibility to get it to return.
Have a good day!
Unfortunately did not read reviews earlier. Item ordered almost a month ago says its delivered but I haven't received. Also no response to my mail.
Reply from Shadeflair
Good day,
If it didnt get delivered please send us a mail with this information so we can help you further!
We answer all the mails, but if it happends that you dont get an answer please send it one more time.
Have a great day!
Terrible service,ordered on 11 June,still not received the order.
Won t recommend buying anything from them
Scammers. I bought a gps. They didn't say that it needed a simcard. When I asked for returning they say to return to China! I wished I read their reviews before
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