Sgcasino Reviews 119

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely stay away. Will not approve withdrawals. I am currently at day 8 of fighting to get my withdrawal approved after my account is verified and I am told from live support "in perfect stand... See more

Company replied

Rated 5 out of 5 stars

I have been here since Sgcasino was first established. I saw it by chance on the internet and became a member. There are really good coincidences in life) The site regularly gives bonuses to the playe... See more

Company replied

Rated 1 out of 5 stars

If I can not put any stars .best dodgy website sgcasino been waiting on Answear now 24 hours : this website it’s black listed from many countries ,it’s invalid I just took screen shot and I ask suppo... See more

Company replied

Rated 1 out of 5 stars

attenzione a queste bande di persone astute e disorganizzate. Cambiano e decidono a loro piacimento bonus e promozioni senza regole! fondamentalmente ti sfruttano e ti truffano! beware of these cra... See more

Company details

  1. Gambling Service
  2. Casino
  3. Online Casino or Bookmaker
  4. Online Sports Betting Vendor

Written by the company

Online casino and sports betting. Our Website is an innovative online sportsbook and casino. Offering a wide variety of sports and betting markets with high odds, we make sure to bring you the best online experience ever! Enjoy thousands of pre-match and live sporting events and win big while supporting your favorites! Also, we are constantly replenishing our game library with the latest releases from top providers, making our casino section a great place to have fun too. Access your favorite games faster, fill up your personal list, and take advantage of various bonuses and promotions. Our Website is the epitome of future gambling technologies wrapped in a simple and handy design.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers. Shut them down.

I won and requested withdrawal of $250 on February 9, 2025. At this time I was told that it would be a three business days’ wait. It is now eight days later and every time that I contact the help group they advise me that they are slightly behind and will be sending an email to advise me of when the payment will be made. Judging from the reviews of other players, this casino seems to be a scam.
Google shows that it’s based out of Berlin, Germany, yet at the same time you see that it is based out of the Philippines. My advice to everyone is to contact your App Store or Google Play Store and advise them that this is a scam and to remove the app from their catalogue. Also file a complaint with your local gambling regulatory body in order to shut them down

9 February 2025
Unprompted review
Sgcasino logo

Reply from Sgcasino

Dear Joseph,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

Played with a bonus and won over $2000…

Played with a bonus and won over $2000 on jan 19th 2025 and withdrew $750. It is now feb 11th and nothing yet. My winnings are still sitting there live chat does the run around and says it won't be much longer and there's nothing that they can do to speed it up, too just be patience. Well on there site it say within 3 business days your payment will be processed. Brutal scam site. Stay away don't deposit her.

19 January 2025
Unprompted review
Sgcasino logo

Reply from Sgcasino

Dear Damien,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

DONT WASTE YOUR MONEY

Deposited played through theor wager withdrew and still waiting for my funds still says under review 12 days later

Update 4.2.25 day 20 still no funds
Update 10.2.25 day 26 still nothing

15 January 2025
Unprompted review
Sgcasino logo

Reply from Sgcasino

Dear Sally,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

Rated 1 out of 5 stars

They Don’t pay your wins! BE CAREFUL!

I won 8500 euros and they are not paying!!
They only allow you to request 500 euros per day up to 3 times.

However, once you request a withdrawal they say it takes 3-4 business days to approve it + 2-3 business days to get the money in the bank.

I only received 1 single 500euro payment after 20 days.
It is so agonising to not be able to withdraw. They delay so that they want you to play it again and lose it all.

But I will stress the hell out of them until they pay me fully and I'm out of here forever.

You should not play at this casino.

Edit: after another month it is the exact same thing. They don’t pay you your win.

DO NOT PLAY HERE. You are warned!!!

21 November 2024
Unprompted review
Rated 1 out of 5 stars

Where do I start gosh!?

Where do I start gosh!?! The live agents are clueless contradicting one another, not knowing your deposits, not giving the obvious deposits like 100%matching bonuses.
I was told to email yes email support and they have not responded for two days.
Never got a matching bonus just plain wrong.
With all the sites now I would never use them even if they gave me money.
Live agents asking fir screenshots of my history then saying I made s withdrawal so I don't get a matching bonus? No I played and won and lost but after realizing the bonus I did not get I was shocked by the lack of help and knowledge.

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Won €2000, no option for withdrawal.

Won €2000, no option for withdrawal, when I asked for a bank transfer which is listed as an option on the site they said they'll enquire about it, never got back to me, just waited for me to lose it all. Total scam, operating without a gaming licence as well. This site should be banned!

18 February 2024
Unprompted review
Rated 1 out of 5 stars

not pay.

not pay.

They simply do not pay. I deposited money there, won, requested a withdrawal, and received nothing. I contacted support several times over several days, and they always provided a deadline for the withdrawal. After the deadline, I would contact them again, and they would give me a new deadline, and then another one. They just keep holding back the payout from the bettor. There are no restrictions on my account. This serves as a warning for people not to fall for scams.”

25 February 2024
Unprompted review
Rated 1 out of 5 stars

Problems withdrawls

Hello, I'm looking for help to solve this case...
I can't make withdrawals at SG Casino, I tried several times, I sent many emails... the chat doesn't work, the emails are all generic, they say it's processing but it never ends... I've been trying to withdraw for almost 1 month... The value is low, imagine if it were high...

my login: Migliorini

I do not know what else to do...

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolute rip off

Absolute rip off! Tried it for the 1st time and my 1st time bonus was added and then immediately disappeared. I contacted them and after a long wait it was said they can't add the bonus but can offer me a lessor bonus on another deposit. Save your money, do not play here!

1 December 2023
Unprompted review
Rated 1 out of 5 stars

I used 30 euro to play no bonus won…

I used 30 euro to play no bonus won 4000 euro . Upon asking for withdrawal of 500 euro They say 3 to 5 days then They Ask for Document They delay i dont think it good to play with small casino so i cancelled logged in and played it all after all They refuse to pay someone dont use this casino at all

13 October 2023
Unprompted review
Rated 1 out of 5 stars

WARNING DO NOT USE THIS CASINO

WARNING DO NOT USE THIS CASINO
They told me my withdraw had been processed 6 days later it was rejected for know reason I asked them several times still have no answer still waiting for my money. they seem to beat around the bush about giving me my money.

12 September 2023
Unprompted review
Rated 1 out of 5 stars

ATTENZIONE!!! WARNING!!!

attenzione a queste bande di persone astute e disorganizzate. Cambiano e decidono a loro piacimento bonus e promozioni senza regole! fondamentalmente ti sfruttano e ti truffano!

beware of these crafty and disorganized gangs of people. They change and decide as they please bonuses and promotions without rules! they basically exploit and scam you!

29 August 2023
Unprompted review
Rated 1 out of 5 stars

I made 100€ instant deposit to site one…

I made 100€ instant deposit to site one week ago. They lost that deposit to their bank account and never credited it to my gaming account. Support said we will investigate and contact you after 3 days. They never contacted and moneys are still missing. Feel like scammed.

11 April 2023
Unprompted review
Sgcasino logo

Reply from Sgcasino

Hello Ville Ikonen,

Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration you have experienced with your deposit. We take such issues very seriously, and we would like to investigate this further to ensure a resolution.

To assist us in resolving this matter promptly, we kindly request that you provide us with your username on our platform. This information will enable us to locate your account, investigate the issue thoroughly, and ensure that the funds are promptly credited to your gaming account.

We understand the importance of maintaining trust and providing a reliable gaming experience for our players. Your satisfaction is of utmost importance to us, and we are committed to resolving this situation to your satisfaction.

Thank you for your cooperation, and we look forward to resolving this issue and restoring your faith in our casino.

Best regards,
The SG Casino Support Team

Show reviews in all languages. (119 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look