Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more
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Company details
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Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!
Contact info
888 - 3rd ST SW, 10th Floor - West Tower, T2P 5C5, CALGARY, Canada
- 8776465303
- wecare@silvergoldbull.com
- sgb.co
Replied to 11% of negative reviews
Typically replies within 24 hours
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Made 2 orders with them for 1100$ each
Made 2 orders with them for 1100$ each. The first one I got. The 2nd one never showed up, FedEx kept saying they were searching for it, and Silver Gold Bull answered 1 of my 3 emails, but did not at all respond to anything I said when they responded, just gave me a generic response. I will not be buying off this website again and just know if you do - it's a gamble. Now I will have to open a dispute on my credit card.
Convenient and reliable
always amazing
Exactly as promised
I had a great experience
I had a great experience. It was easy no problems and delivery was on a timely manner. I will definitely order from you again. Thank you very much for your help
Easy order and pay process with decent turnaround time
Tarnished silver plate
This time I received one of the 10oz plate pretty tarnished (part of the silver was black) and it’s plastic protection was open. I’ve tried to clean it but does not look 100%.
Great experience with them
Great experience with them! It did take a couple weeks to ship tho.
Delivered what was ordered - 1 month later
We placed a $50K order + pre-paid via wire on Jan 25. The payment cleared and we received a message that our purchase was safe and allocated for us but that they were extremely busy and couldn't give us a shipping date and tracking number. Over the next few weeks we tried to get an update on our order, but would only receive emails that they were experiencing very heavy order volume and assurance that our order was being processed. It was very stressful to say the least. Finally, a trading specialist contacted us and said that the delay was due to wait times from the Royal Canadian Mint and that our order was scheduled to arrive at SGB in 2 days. This was very concerning as we were told that our order was already there and waiting for processing. I don't think they had the items in stock at the beginning even when we were led to believe otherwise. On February the 26th we received notification that our order had arrived and was ready for pickup at our local shipping outlet. It had been just over 1 month. In the end we received our order and I do believe that SGB was far behind processing all the orders , but there was some deception regarding available inventory.
Do not order from them !!!
Site says 5 days for items in stock …4 weeks later still no pacage …. Con artist buy local and dont over pay
They sent me the wrong silver bar but not exchange
They sent me the wrong SilverTowne silver bar. They falsely advertised one design (Prospector) but sent me another (standard logo). They refused to exchange the incorrect bar for the correct one. They don't really care about their customers - just getting their bucks.
Received product of a high quality
Received product of a high quality. You should work on improving delivery time.
Information on the website was easy to navigate
Information on the website was excellent and easy to navigate. Ordering online was simple and my order shipped in a discrete way and arrived in perfect condition. I highly recommend purchasing from this company.
Very happy with the silver coins I…
Very happy with the silver coins I received
This is a dependable company
This company provides a good assortment of coins and bullion with different price points.
Prices connected to live market
I would highly recommend getting ing your precious metals from Silver Gold Bull, because their prices are connected to the market in real time. You can see how much their premiums are to spot price immediately. They offer free shipping to orders over $999 and this should be taken advantage of when investing in precious metals. Packages are packed right and with care. I received my order within 10 business days for my low premium 5oz silver coins. I've ordered more since then and will continue in the future!
Paid upfront, no product, can't get a hold of them
Ordered silver coins for over 1000$ on February 1. Money was taken out of the account on February 2. Did not hear back from them and decided to call them on February 11 and left a message. Also wrote them an email. No answer. Called them again on February 12 (24 hours later) and after waiting for another 15 min on hold I gave up. We will go to the bank tomorrow and see if we can get the money back. Needless to say we would never order from them again and just hope we can get our money back now.
Ordered 3 weeks ago
Ordered 3 weeks ago, they will not answer e-mails or return calls. (Radio silence). Yes, the market for precious metals is heating up but zero communication is not acceptable. I Will buy locally from now on!
Cheap prices
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