Silver Gold Bull Reviews 4,892

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service and the overall positive experience with their orders. Many people highlight the quality of the product received and the excellent service provided throughout their interactions. However, some customers were not happy with the customer service, mentioning issues with communication regarding order delays and a lack of responsiveness. A few other people also felt that the delivery times were longer than expected, and some experienced problems with tracking information or incorrect deliveries.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and appreciated... See more

Product

Reviewers mention positive feedback about product quality and condition. Many customers received their... See more

Service

Consumers find service to be positive. Many reviewers praise the great experience, fantastic service, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the great and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Secure delivery process

The delivery process felt secure but it did take a long time. It was difficult to arrange to be home for the delivery and I wasn’t given an opportunity to modify the delivery instructions. I had to drive 40 min each way to the depot. Rural and small town locations would benefit from better communication closer to the date of delivery.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

Reliable company, confusion in delivery

The whole experience was really good, you can definitely trust gold silver bull, the only frustrating thing is that we were told it would be delivered at our house but then we had to pick it up at tempo.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I tried to cancel an order immediately…

I tried to cancel an order immediately after ordering but because of the neglect in answering calls and staying current with emails, you missed my calls. I realize that you may be experiencing a busy time but that need not be my problem, but incompetence on your part would have it where my second order was held hostage until a market loss was paid as a result of your inability to stay current with your communication. I will not be using your company again after the way I was treated by your personel. A good lesson learned.

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Coins are excellent beautiful…

Coins are excellent beautiful conditioning all exactly what other ordered and what I was expecting time delay was fairly extensive but I guess that's part of the course for the present day and age with precious metals specifically silver

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Very professional and extremely helpful throughout the entire purchase and delivery process. Thanks again! I will be babk

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Precious Metals Dealer in the Country

Have had no issues ordering from Silver Gold Bull. Excellent customer service, smooth & seamless account verification process, always kept me apprised of item availability, and orders arrived on time. More than you can say about a lot of other PM dealers in Canada! Highly recommended!

19 February 2026
Unprompted review

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