SFL Worldwide Reviews 505

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, responsiveness, and professional demeanor, often highlighting their dedication to ensuring a smooth shipping process. The service is frequently described as efficient, reliable, and easy to use, with many appreciating the clear communication and tracking updates provided. Reviewers also commend the company for its competitive and affordable pricing, often noting significant cost savings compared to other providers. However, some customers also noted issues with delivery, citing significant delays and items arriving later than promised. A few other people also felt that the packing process was inadequate, with some items not being properly secured or even left behind. There were also mentions of unexpected additional charges and a lack of transparency regarding insurance coverage, leading to dissatisfaction for a minority of users.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers strongly recommend using their services,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Price

Users describe positive interactions with price, often highlighting competitive and economical rates for... See more

Response time

Consumers find the response time to be positive. Many reviewers highlight that the team is quick to respond,... See more

Based on these reviews

Rated 5 out of 5 stars

I needed to ship my boxes and TV for a permanent relocation and I shopped around and found SFL shipping, I did get a good price compared to all other companies. Mr punit was extremely patient and help... See more

Rated 5 out of 5 stars

We have been working with Punit in the Dallas office since 2021, He is very responsive,accommodating and recommends us the most efficient and helps us ship.our package very easily. He went over a... See more

Rated 5 out of 5 stars

I was very impressed with the services I got from SFL worldwide. I posted a query on their website about sending documents from the U.S. to India. Mahek got in touch with me over phone the same day,... See more

Rated 5 out of 5 stars

I have used their service to send documents from NYC to Singapore. Process was quick, simple and affordable. I got a quick callback from their team explaining the procedure. The drop-off was at a FedE... See more


Company details

  1. Shipping Company
  2. Car Accessories Store

Written by the company

SFL Worldwide is a logistic service provider. At SFL Worldwide we provide Air, Ground and Ocean shipping to our residential and commercial customers. If you are looking to ship across the street (domestic) or across the country (international), we can provide you with door to door shipping. Regardless of the size of the shipment or distance, we give equal attention to every consignment we ship. For our international relocating customers we have consolidation warehouses across the USA. With warehousing facilities all over the United States, we are able to provide our customers with very competitive pricing and quick turnaround. With our door to door relocation package, we provide our customers with a hassle free experience by providing packing, loading, shipping, customer clearance, unloading and unpacking.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

505 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My box was repacked without my permission

I used sfl worldwide to send one box from USA to India. When the box arrived, I thought it was not even my box because of how small it was. Turned out they had repacked it and modified the box to be more compact. This is a complete invasion of privacy, I had put items of emotional value in the box. I think some foreknowledge would have helped me decide not to go with them, or for them to repqck at my place while I could see it. Needless to say, I don't think I will use them again.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently used SFL Worldwide for…

I recently used SFL Worldwide for international shipping, and I am beyond impressed — this was hands down the best shipping experience I've ever had.

From the very first inquiry, the process was smooth, straightforward, and stress-free. Getting a quote was quick and easy, and the pricing blew me away — significantly more affordable than other providers I had compared. I never expected such competitive rates for international shipping!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

SFL Worldwide top of the class

SFL Worldwide linked up with the company that transported my decades of belongings and furniture from Dubai, UAE, to my hometown in the US. They arranged the rail transport from the US port, Customs clearance and the final delivery by truck. The whole team, including Sadab, Punit, Amit and Abhay, kept me well-informed each step of the way by email and phone, ensuring that the necessary documents in the US were up-to-date and reviewing the requirements for completion of delivery to my new home. Everyone was prompt and knowledgeable, which concluded with a very successful delivery (two days early in fact during a snowstorm). There were no hidden or added costs to what I had already paid to their sister company in the UAE. Transparent and professional all the way. Thank you.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

SFL worldwide is a fantastic courier…

SFL worldwide is a fantastic courier company. It is reliable, economical and trustworthy. I have had the experience of sending several Packages in the last couple of months , using SFL WORLDWIDE MOVING SERVICES ! They have excellent customer service which is very professional, prompt and courteous.
I would especially like to mention Ms Amrin Bukhari's name, who has been taking care of all my packages!She goes out of her way in guiding and helping you during the whole process. Most importantly their prices are economical , much lower than other shippers along with excellent service! I wish them luck! I would recommend them anytime!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with SFL Worldwide. Everything was handled professionally and efficiently. The team was clear about the process, timelines, and costs, which made planning much easier for me.

I want to specifically thank Punit for his outstanding support. He was approachable, responsive, and always willing to clarify even the smallest doubts. Whenever I needed an update or had a concern, he responded quickly and made sure things stayed on track.

Overall, I’m very satisfied with the service and would confidently recommend SFL Worldwide to anyone looking for dependable shipping services.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! My documents were delivered from the USA to India quickly and securely, with real-time tracking updates throughout the process.

Very professional and reliable courier company — my paperwork arrived on time and in perfect condition. Highly recommended for international shipping!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

We have been working with Punit in the…

We have been working with Punit in the Dallas office since 2021,
He is very responsive,accommodating and recommends us the most efficient and helps us ship.our package very easily.
He went over and beyond to get me the shipping labels and invoice for a shipment on the 26th of December.
He was the only person working that day in the office

26 December 2025
Unprompted review
Rated 1 out of 5 stars

I am writing this to warn others…

I am writing this to warn others regarding my experience shipping 16 boxes from India to the US with SFL Worldwide. My shipment contained high-value personal items, including designer handbags, perfumes, and expensive traditional attire (sarees/lehengas). Despite paying ₹1,57,000 for air shipping and insurance (Rs 12500 per box), the service was unacceptable.
Timeline of Delays and Lack of Transparency:
Detailed Timeline of Events:
• August 5: Paid in full for air shipping with a guaranteed delivery window of 15–20 days.
• August 25: Only 5 boxes were delivered.
• September 5: Received 1 box after constant follow-ups via WhatsApp and phone calls.
• September 12: Received 4 more boxes (totaling 10). The remaining 6 were missing without explanation.
• October 8: After I repeatedly contacted the agent, I was told the remaining 6 boxes were being held for a "clearance fee" of ₹25,200. Despite all 16 boxes being shipped together, I was forced to pay this extra charge under duress to release my items. I was promised delivery in increments of 2+2+2 within 7–10 working days.
• October 16: 2 boxes were delivered.
• October 24: The remaining 4 boxes failed to arrive as promised.
• November 13: 2 more boxes arrived only after I threatened legal action.
• November 17: The final 2 boxes were finally delivered—nearly three months after the initial payment.
Missing Items and Damage:
Upon inspection, I discovered that multiple branded perfumes, handbags, and expensive jewelry were missing. Other items arrived broken due to poor handling. The total value of the missing and damaged goods is approximately ₹1,15,000.
Misleading Insurance and Poor Redressal:
When I contacted the company for a claim, they refused to take responsibility, citing endless loopholes
1. Valuation: They claimed the itemized list lacked "declared values," despite their staff never requesting values during the onboarding process.
2. Insurance Limitations: They stated the insurance (₹12,500 per box) only covers the loss of an entire box, not the theft or damage of contents within it.
Conclusion:
This company operates with a complete lack of integrity. They utilize hidden charges, provide misleading information regarding insurance coverage, and fail to secure the items entrusted to them.
I strongly advise against using this company for international shipping. They are unreliable and fraud!!!!!

18 December 2025
Unprompted review

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