Sewport Reviews 

44
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

these guys doing scam i use trial and now they are charging my everyday without any email or anything else i cant even delete my account for account delete the are saying recharge account

Rated 1 out of 5 stars

I cannot express my disgust and disappointment in sewport and the manufacturer kandgth sports. The manager is abusive and manipulative and when they send orders tyne refuse to correct their errors. A... See more

Rated 1 out of 5 stars

Be careful, I tried to 7-day trial period to have a look and it then converted automatically (with no warning email) into a paid premium membership... That's a very very poor customer experience.... See more

Company replied

Rated 1 out of 5 stars

They somehow got my account information, I never signed up for anything from sewput.com but they wouldn't even look into the charge without me giving them most of my credit or debit card number. I tri... See more

Company details

  1. Shopping & Fashion

Written by the company

Sewport is a marketplace connecting brands and manufacturers. We provide a full clothing manufacturing service from development to production of garments in small and medium quantities whilst maintaining a high level of sewing quality and a low cost. Turn ideas into products hassle-free​, with just a couple of clicks.


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1.5

Bad

TrustScore 1.5 out of 5

44 reviews

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1.5

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(44)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I approached SEWPORT with a design and …

I approached SEWPORT with a design and they ignored me, were rude and gave me no constructive response whatsoever, I requesting a quote from them but to no avail.
highly un-proffesional and un-helpful.

13 May 2017
Unprompted review
Sewport logo

Reply from Sewport

Good day Betsy,

Thank you for your feedback.

As we informed you over email Im sorry to say that the type of garment you want manufactured is not our speciality. We are sorry that we could not help you with the production of your design at this time.

Kind regards,

Sewport Team

Rated 5 out of 5 stars

Well priced, excellent quality

So here is my review on Sewport. My younger brother asked to help him out and find someone who can produce the styles he had created. When choosing a company to work with my criteria was:

1) Transparency of pricing. I'm new to this so it is important to see how prices are given and why

2) The quality of sewing. Beeing a small brand, we can't compete with Chinese clothing in price so sustainable quality is what I was looking for. Obviously, you can compete in design but this is up to us then not them.

3) Communication. I’ve heard there might be a problem in communication with manufacturers from people in the industry.

I certainly did not regret choosing this company. Estimates provided by them were detailed and if we needed to change something along the way it was easy as we had a proper price breakdown (an extra plus!). This allowed us to manage the costs and drive them down where possible. We did not sacrifice on quality to achieve this. Everything came out proper. No handing threads etc. It was a pleasant experience, mostly because of the staff -very helpful and responsive. Something I wish other businesses had more of (wink)

Also got plenty of advice and help with picking the right fabric and explaining what the best option would be and how to fit in with the minimums for ordering fabric.

19 December 2016
Unprompted review
Rated 1 out of 5 stars

Not UK manufacturing

Advertises as 'UK clothing manufacturing services' and advertises on website for British manufacturing but manufacturing is done abroad. Some sampling, pattern making and tech packs may be done in Britain but their advertising is still misleading. Have spoken with them regarding this but they do not view this as a problem.
The quality is not bad for the price but their attitude to the above is disappointing.

15 November 2016
Unprompted review
Rated 5 out of 5 stars

Everything is fine with them!

I came across sewport by chance as I was surfing the Internet over the weekend. At first glance I thought, wow this stylish website, is this really for real? It described quite comprehensively the whole process of clothing manufacturing so I knew this site means business. Before spending time filling out a survey or emailing I just wanted to try out a mobile number that it sited and to my even bigger astonishment member of the sewport team was able to explain and answer all my queries. As I was told, I followed through with my query over the email and after around 2-3 back and forth of deciding the amount, choosing the fabric and getting a tech pack we agreed on a sample to be made.

I think it took them 2-3 weeks to send me back my sample which was of very good quality. So we agreed to proceed with the order, I prepaid half of the quoted amount (for such good quality and good service I thought it was a good price).
3 weeks later I received as promised 300 pieces of leggings that I ordered in 6 different styles. All came with the tags we agreed and all were flawless. I wired the rest of the order and got a call to thank me for my business.

From start to end - I received top service with polite sales people who understand the value of good customer service. I recommend sewport!

21 February 2016
Unprompted review
Sewport logo

Reply from Sewport

Thank you for reviewing www.sewport.co.uk

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