to keep away from this seller
None respect for customers and ecommerce international laws, to avoid at all.
20 November 2022
Unprompted review
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3.5
Average
4 reviews
No history of asking for reviews
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Really really bad customer service
Really really bad customer service. Windsurfing as a sport is know for it’s friendliness and the fact that everyone wan’t to help each other right to left. These guys do not represent that side of windsurfing and I really hope they get their act together or stop with the hole thing if they can’t manage it. Have been trying to call them atleast 10 times and sent many emails but no answer whatsoever. Can’t recommend them at all. Severne deserve better.
13 July 2022
Unprompted review
Severneshop shambles
Ordered an Ion windsurf boardbag from this company based on their website photos. They sent a completely different colour. When I requested a return including delivery costs, they ignored my emails and when I finally received a response after threatening to contact Trading Standards, I was told that colour is not critical and they will not be refunding return costs unless the item is faulty. Never known such poor customer service and will certainly never order from Severneshop again. Do not use unless you want poor service, poor communication and the wrong item!
20 October 2021
Unprompted review
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