Seven Moods Reviews 57

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bags, for their excellent quality and authenticity. Many consumers highlight the fast shipping and efficient delivery service, often noting that items arrived quickly and were well-packaged. People are also very satisfied with the detailed descriptions and photos provided, which accurately represent the items. However, some customers also noted occasional issues with shipping speed, with a few experiencing slower delivery times. A small number of reviewers mentioned that the packaging could be improved, suggesting a desire for more elaborate presentation. Additionally, a few people reported receiving items that were not entirely as described or had undisclosed defects, requiring further attention.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the great quality and unique bags,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the super fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have bought 3 bags from 7 moods. I have been very happy with the condition and price. I give them 4 stars only because shipping is slow.

Company replied

Rated 4 out of 5 stars

super fast shipping, no issues at all with buying the bag, the only thing i wish it was better was the packaging, i paid over $600 for a bag and it came inside a box, and a plastic bag, no notes, no d... See more

Company replied

Rated 5 out of 5 stars

Exceptional experience from start to finish. If you’re buying vintage designer bags and care about authenticity, condition, and trust, this shop sets the standard. The owners are incredibly kno... See more

Company replied

Rated 5 out of 5 stars

I saw the bag I ordered on a social media platform. Went to the website and easily found the bag I wanted. I appreciated the communications about the order once shipped and the bag is just lovely. I’m... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars

Great bags

Great bags, unique bags. In person experience at Arlo Soho was very good because they managed the line and demand well. Very friendly operators.

25 March 2026
Rated 5 out of 5 stars

Great Company all around

Customer Service is the best! I was at the Part Two event, I inquired if there was any Prada totes and the nice gentleman went searching for one and found me the perfect one. I've also consigned my items and it was seamless and easy. Love this company and all it's employees!

9 February 2026
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Reply from Seven Moods

thank you so much for the kind review! we love meeting our community in person!

Rated 5 out of 5 stars

The most cutest T-shirt

I Found them on Instagram. I purchased a T-shirt however they carry the most Fabulous vintage bags. I've been following this company and they are great. I look forward to make more purchases in the future.

3 February 2026
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Reply from Seven Moods

tysm for your purchase and we can't wait to see what you choose next!

Rated 3 out of 5 stars

super fast delivery but product not as described

super fast delivery, within xmas holidays received the item 2 days after purchasing! really, incredible customer service!
Update Feb : I unfortunately have to edit my review as the item was not as described on the site. The bag's strap is completely broken and not worth the price i paid for the bag. These defects were also not mentioned at the time of purchasing. I am giving it 3 stars as the customer service did provide a partial refund as soon as I let them know of the situation. Still, I will have to spend extra money to completely remake the strap, as the current one is a non-fixable state.

22 December 2025
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Reply from Seven Moods

so happy you got your bag in time!! happy new year!

Rated 5 out of 5 stars

Good experience

Came quickly honestly item looked better than described. Very happy.

14 December 2025
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Reply from Seven Moods

thank you so much for the kind review and shopping with us!!

Rated 5 out of 5 stars

Exceptional experience from start to finish — repeat customer

Exceptional experience from start to finish. If you’re buying vintage designer bags and care about authenticity, condition, and trust, this shop sets the standard.

The owners are incredibly knowledgeable, kind and genuinely invested in helping you find the right piece. I’ve purchased four bags from them, both in person and online. Every item has been beautiful and exactly as described. They’re happy to answer questions which makes buying vintage feel easy and stress-free.

I also ordered one bag online and had it delivered.. checkout was simple, shipping was fast, and the bag arrived perfectly packaged. The online experience matched the in-store experience, which says a lot.

Highly recommend to anyone looking for special vintage pieces from sellers you can truly trust. I will absolutely be a repeat customer.

14 December 2025
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Reply from Seven Moods

omg thank you for the glowing review!! We appreciate you as our customer!!

Rated 5 out of 5 stars

Love both the bags I purchased

Love both the bags I purchased. Both bags (Loewe and Prada) are gorgeous and great additions to my collection. The shipping was super quick and the bags were well packaged. This is not my first purchase from Nik and Fred and don’t be my last. I love the variety of bags they source!

26 November 2025
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Reply from Seven Moods

yaay! tysm we are so happy you are our customer!

Rated 5 out of 5 stars

Gorgeous Paddington! Great condition and fantastic price.

Purchased a gorgeous Paddington for a fantastic price - it was in even better condition than described online. Shipping was great, too - sent out the day after the purchase. I’m now a loyal Seven Moods customer, for sure.

16 November 2025
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Reply from Seven Moods

we already miss the paddington!! thank you so much for your support we are thrilled you are a loyal customer !!!

Rated 5 out of 5 stars

Great Experience

Super helpful and responded to my questions quickly. Shipping was quick and the item was exactly as shown online. Really happy with my purchase!

23 November 2025
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Reply from Seven Moods

this is great to hear!! we appreciate you trusting us with your vintage purchase!! cant wait to see what you get next!

Rated 5 out of 5 stars

Will be back!!

Such fast shipping. The bag I got was in such good condition I forgot I bought it second hand, definitely will be back to check out other stock/drops!

25 October 2025
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Reply from Seven Moods

so glad you like your bag!! can't wait to see what you get next 🤗

Rated 5 out of 5 stars

10/10 no notes

Really great & quick communication but the bag WOW 38292 out of 10. The quality is perfection. The website description and photos were so super accurate and the price was outstanding so excited to see more in the future from seven moods.

21 October 2025
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Reply from Seven Moods

omg this made our day!! tysm for trusting us with your purchase!!!

Rated 5 out of 5 stars

I absolutely LOVE my bag

I absolutely LOVE my bag. It is exactly what I dreamed it would be - in excellent condition and arrived overnight. Will absolutely order again!

15 October 2025
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Reply from Seven Moods

yaay so happy for you !! cant wait to see what you get next!!

Rated 1 out of 5 stars

Bags never dropped

Bags advertised to drop at a specified time didn't drop and were sold before the drop time. Why have sneak peek emails and drop times if others can shop beforehand or DM you? A sale is a sale, so it makes no difference to you, but I would like to actually have the chance to get a bag versus jumping through hoops.

20 October 2025
Unprompted review
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Reply from Seven Moods

dm us @sevenmoodsnyc on insta and we'll try to find you the bag you were looking for!

Rated 5 out of 5 stars

Beautiful Bags

Bag was in the condition of description. Great price. I have bought 4 bags all great.

30 September 2025
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Reply from Seven Moods

great to hear! thank you for continuing to trust us for your vintage finds!!

Rated 5 out of 5 stars

Shopping with Seven Moods is great

Shopping with Seven Moods is great. The selection is always great and every purchase I’ve made has great quality and gets to me super quick.

30 September 2025
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Reply from Seven Moods

thank you for continuing to support us!

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