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3.3
2 reviews
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Kjolen jeg fikk var en mini-versjon av annonsebildet. Jeg hadde bestilt størrelse etter mine mål, men kjolen var både for trang og altfor kort.
I kjøpsbetingelsene sier de at returfrakt på en reklamasjon kun dekkes på ikke-rabatterte varer. Og når de kun selger varer på ‘salg’ og returen er til Kina… Vel, da blir man sittende med skjegget i postkassa.
Jeg bestilte en singlet med innebygd Bh i størrelse XL. Denne viste seg å være alt for stor for meg, selv om jeg hadde fulgt størrelsesguiden. Jeg sendte derfor en mail til kundeservice og spurte hvordan jeg skulle forholde meg. Jeg fikk raskt svar og pengekravet på klarna ble slettet. Jeg skjønte imidlertid ikke hvor jeg skulle sende returen, da returadresse på hjemmesida tyder på NJ, USA, mens singleten var sendt fra Kina, så jeg spurte igjen. Fikk da beskjed om at jeg bare kunne beholde varen.
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