Service Works Reviews 71

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Was accidentally sent the wrong order and the customer service team immediately stepped in, resolved the issue, and had the correct item sent to me two days later. I always appreciate the swift resolu... See more

Rated 5 out of 5 stars

Great company and great clothing! Have bought several pairs of trousers which have been great. Had an issue with one pair and Georgie from customer support was outstanding - super helpful- extremely... See more

Rated 5 out of 5 stars

Bought a pair of lovely , good quality trousers , but unfortunately too short , I went to return them but couldn’t get the return button to function on my iPad ! I rang up expecting a long winded pro... See more

Rated 5 out of 5 stars

I ordered a few pairs of trousers and kept 2 which are great, really happy. I made a mistake with the return shipment and sent them a load of Scotland strips that I really wanted back, the customer... See more

Company details

  1. Clothing Store

Written by the company

Designed for Chefs, adapted for all.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company

Great company, quality clothing and fantastic customer service. I think that may have quickly become my favourite clothing brand!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Cannot commend the Team at Service Works enough for my experience. After a stressful situation regarding a parcel that was left in an unauthorized place and eventually lost, Jack and his team were incredibly communicative, efficient and empathetic regarding the situation and managed to help resolve my dispute I had raised with the postal service.

Not only this but the jumper I eventually received exceeded expectations and my partner who is quite fussy with finding clothing he feels comfortable in absolutely loves his new present. Amazing quality and we will be repurchasing in the future!

Thanks again.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and delivery

Fast shipping and delivery. Ordered the wrong size at Christmas and re ordered, already dispatched. Can't fault and amazing quality clothing.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Great clothing and incredible customer service

Have ordered a few things from Service works and I love this brand. Good quality and super comfortable. On my last order my parcel went missing not service works fault by the way. I let the team know and in less than 24hrs they had a replacement sent out. Some of the best customers service I have ever had. Thank you so much.
Don’t sleep on these guys they are legends.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Fab Customer Service!

Fab Customer Service!

Had to email them with an order query and a guy called Jack responded to me super quick. He was polite and so helpful and resolved my issue. Its hard to get good customer service these days especially when its a busy time of year so well done Service Works & Jack!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

My wife purchased me 2 pairs of trousers for Christmas and 1 pair came unstitched along the seam on the rear. To be fair I probably left it a bit late to contact them about the fault. Their policy states you only have 30 days, which is well outside this. After I got in touch I received a phone call to discuss the issue, once they had established it was due to a rare fault they sent me a replacement. I would recommend this company now.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Friendly Customer Service

Friendly Customer Service. Been chatting to Jack about sizing of different items, he's always been quick to reply and to give advice.

Yet to purchase something but I'm sending links to the wife for my birthday!

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Great independent company

Service Works are one of those independent companies that you wondered what you did before you knew about them. Not only are their clothes high quality, their customer support is great too. I highly recommend them to anyone. Great to support independents doing such great things.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Awesome crew

Awesome clothes, well made, great service team and all round a good experience.

Buy local and support these guys. They deserve it.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Jack at ServiceWorks was exceptional

I actually had to return the trousers due to a sizing issue but Jack at ServiceWorks was exceptional. So rare to get such good customer service. Will definitely reorder in the future when they have my size in stock.

22 August 2024
Unprompted review

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