Jokers but not funny. Made order for a very simple piece of plastic for a Concept 2. Got the order confirmation, never heard anything since. No response to a contact us via their web site which... See more
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I don’t usually leave reviews, but when I do, it’s because I’ve encountered something truly exceptional. From start to finish, every time he comes, the experience has been nothing short of spot on. Th... See more
Dale visited us from Oxford over the past two days to service our equipment, and as always, he was incredibly helpful, efficient, and professional throughout. He was able to fix nearly all of the iss... See more
Company replied
Dale is always very helpful and professional and clearly explains what work has been carried out and what work still needs to be done. He is more than happy to help look into other issues on his visit... See more
Company replied
Company details
Written by the company
Our mission is to provide top-quality servicing and maintenance solutions to fitness facilities across the UK. We strive to be the trusted partner for gym owners and operators, offering exceptional customer service, fast response times, and competitive pricing. Our team of experienced technicians is dedicated to ensuring that every piece of equipment we service is safe, reliable, and performing at peak levels. We are committed to delivering value to our customers, helping them achieve their fitness goals and enhancing their members' overall experience. As an extension of our services, we supply a range of gym equipment parts across the UK and Europe to independent gyms and home gym users.
Contact info
ServiceSport House, Units 1 and 2 Drumhead Road, PR6 7BX, Chorley, United Kingdom
- 01257 264738
- sales@servicesport.com
- servicesport.com
Replied to 50% of negative reviews
Typically replies within 1 month
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Reply from ServiceSport UK
South west uk
South west uk
Reg did the service on our gym kit. Took his time and didn’t get in the way of our members unlike other service providers.
Let us know what parts we needed and the condition of the kit shortly after the service had finished. Didn’t have to wait weeks for a service report.
Definitely reccomend

Reply from ServiceSport UK
Timeline on parts is a major issues
Timeline on parts is a major issues. But always have a great service off Ian real good engineer.

Reply from ServiceSport UK

Reply from ServiceSport UK
Customer service from ServiceSport is…
Customer service from ServiceSport is great. Nathan is very helpful during his visits and always willing to help and go extra mile. Also, the customer enquiry with email is equally quick on responses which helps with overall process in an efficient manner. Thank you for your continued support.

Reply from ServiceSport UK
Been working with Nathan for many years…
Been working with Nathan for many years now always a fantastic service of machines/equipment. Most importantly is the rapport he builds with the team making the process much easier for all involved.
From Mac

Reply from ServiceSport UK
Service Sport has been exceptional!
Service Sport has been exceptional in maintaining the quality and functionality of all the equipment in our military gym. Their team, especially Nathan is thorough, professional, and incredibly efficient. They respond promptly to service requests and go above and beyond to make sure our facility runs smoothly and safely. Highly recommend Service Sport for anyone looking for equipment servicing and repairs!

Reply from ServiceSport UK
Nathan is always professional and…
Nathan is always professional and willing to go the extra mile to help and support our facility.
He is always happy and positive which is great.
Amazing work ethos

Reply from ServiceSport UK

Reply from ServiceSport UK
Dale - 5 Stars
Dale is always very helpful and professional and clearly explains what work has been carried out and what work still needs to be done. He is more than happy to help look into other issues on his visits too, which is really appreciated. Thank you very much!

Reply from ServiceSport UK
Excellent service from Dale
Excellent service from Dale - always goes the extra mile.

Reply from ServiceSport UK
Dale is top bloke
Dale is top bloke. Came and sorted everything really quick :)

Reply from ServiceSport UK
Dale is amazing and always fixes…
Dale is amazing and always fixes everything.

Reply from ServiceSport UK
Dale at Service Sport
Dale is always very helpful and explains in great detail the work that he has carried out in an easy and understandable way,

Reply from ServiceSport UK
Dale is really helpful when he comes to…
Dale is really helpful when he comes to our site, works hard and if there are other jobs that need doing he will do them. He left screws with us last time as the upholstery guys don’t seem to know how to put the screws back in. Just little things like that make keeping our gym to the standard it should be.

Reply from ServiceSport UK
Great service from Dale at service…
Great service from Dale at service sport. Very polite and professional. Would like to have Dale everytime to fix any problems with the machines

Reply from ServiceSport UK
Dale visited us from Oxford over the…
Dale visited us from Oxford over the past two days to service our equipment, and as always, he was incredibly helpful, efficient, and professional throughout. He was able to fix nearly all of the issues we had logged, including a cable machine that had only been reported yesterday! It's always a pleasure to have him on-site, and he's truly a valuable asset to your team.
Thank you

Reply from ServiceSport UK
Avoid
1.Complete lack of technicians
2. Long delays for fixing basic things
3. Extremely poor communication with customer and between each other
4. No customer care
5. Hang up when help accountable for long delays
You had what i needed and it came…
You had what i needed and it came packed and in good condition, thank you.

Reply from ServiceSport UK
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