Fixed the problem, came when he said he would, pleasant engineer. However, so expensive. Only needed the dispenser drawer replacing, and that ended up well over £200 and almost as much as a new mach... See more
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See what reviewers are saying
The engineer completed the dishwasher repair efficiently and swiftly once he had the parts to replace what was breaking down. He was pleasant and kept us informed of the problem with the machine. He m... See more
The Washing machine repair Engineers text the day before to say the time they were coming. Wayne and Anthony arrived approximately 09:30am, immediately did a diagnostic check found the problem, solv... See more
Requested an appointment online just before 9am and Gary arrived by 11. Before looking at my dishwasher he suggested what was wrong. A few minutes later he had removed the small piece of glass bloc... See more
Company details
Information provided by various external sources
Service Site is an appliance repair specialist with nationwide engineer coverage for thousands of household appliances. We provide a fixed-fee repair service and our website allows customers to easily get a price and book their repair online.
Contact info
Kemp House 152-160 City Road, EC1V 2NX, London, United Kingdom
- 020 3600 0933
- admin@servicesite.co.uk
- servicesite.co.uk
Prompt service and resolution
Requested an appointment online just before 9am and Gary arrived by 11.
Before looking at my dishwasher he suggested what was wrong. A few minutes later he had removed the small piece of glass blocking the pump and all good and fixed.
Very prompt response and fixing of my dishwasher.
Would recommend.
24 July 2023
Unprompted review
Let’s hope you don’t need a refund.
I first contacted service site back in February when my oven initially broke down. The repair was undertaken by an engineer named Chris and all parts were replaced to what he said “would leave me with a practically new oven”. I paid cash on the day and the engineer left.
A few weeks later the oven broke again with the same problem and I re contacted service site as all my parts were under guarantee. The engineer was un-contactable on the number I had for him and the company also couldn’t reach him. They called me to say they couldn’t send another engineer and would process me with a full refund as they couldn’t fulfil the guarantee.
This was the 7th of July, it is now the 24th July and no refund has still been issued. I’ve been left chasing my refund with a non functioning oven. The company appears to only to look after you when you need the initial repair. Let’s just hope you don’t end up largely out of pocket like me. I will seek advice on how to proceed with my refund £228.46 is worth pursuing.
7 July 2023
Unprompted review
Spike and his team are a joke
Spike and his team are a joke. DO NOT USE!!!!!
14 July 2023
Unprompted review
Washing machine repairQuick response on phone to arrange a…
Quick response on phone to arrange a repair.
Texting when on way. Neat worker. Helpful information.
5 July 2023
The engineer was prompt and got to the…
The engineer was prompt and got to the problem straight away. 10 out of 10 for the engineer.
Not so impressed with an email asking for payment after I had already paid.
4 July 2023
Whist I have no complaints about the…
Whist I have no complaints about the quality of work and the service the company provided - all very good - I felt the cost of the work was very expensive and felt we had paid well over the odds for replacement springs for dishwasher - also thought we were getting a local firm which turned out not to be the case.
4 July 2023
Your engineer Jack was very helpfull
Your engineer Jack was very helpfull, knew exactly what the problem was and fixed it, Jack was presentable, and explained things as he went along.
I will be happy to use again.
4 July 2023
Good quick serbice
2 July 2023
Great communication thanks so much
3 July 2023
Able to book a repair visit quickly
Able to book a repair visit quickly
Repair carried out effectively and dryer works
2 July 2023
Good repair
Too many emails sent even after date fixed for repair with the Engineer for 4th July when giving different dates ie. 5th and 6th July.
Engineer was efficient and job was completed in 20 minutes.
3 July 2023
Great service
5 July 2023
Excellent engineer.
4 July 2023
Jay turned up on time and was…
Jay turned up on time and was informative on the problem with my dishwasher, would highly recommend.
4 July 2023
Jonny was polite and professional
Jonny was polite and professional. He was helpful. Came across as genuine.
Thank you Jonny for a great job done 👏🏽
3 July 2023
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