Process was straight forward to submit my requests, got several follow up contacts within a day or two. Service kept me informed fairly well. Ended choosing one and process from there was simple.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more
Company replied
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more
Company replied
Zac from Zac Painting Group we engaged to do some painting at our warehouse and offices. Zac is also a handyman and did some extra work beyond painting which we detailed prior to engaging him. We wer... See more
Company replied
4.6
Excellent
228 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Service.com.au
Hi Jill,
Thank you for your lovely feedback! We’re so pleased to hear that you received prompt, competent, and friendly service — that’s exactly the experience we aim to deliver across the board.
It’s always rewarding to know that our platform connected you with the right professional and made the process easy. We appreciate you taking the time to share your experience and hope we can assist you again with any future projects!
Warm regards,
The Service.com.au Team
Well done but expensive
13 May 2025
Unprompted review
Reply from Service.com.au
Hi Patricia,
Thank you for sharing your experience. We’re glad to hear the work quality met your expectations. We understand how important it is to find the right balance between price and service when choosing a tradesperson.
If you ever have any concerns about the businesses you connect with through our platform, please don’t hesitate to reach out. We’re here to support you in ensuring you get the best outcome possible and can help guide you towards trusted professionals who meet your needs.
Thanks again for your feedback, and we hope to assist you again in the future!
Warm regards,
The Service.com.au Team
Josh was very polite and good to talk…
Josh was very polite and good to talk to on the the phone. The task that I gave him he fix very well and I was very happy with the job he had done. Would definitely recommend him.
15 May 2025
Unprompted review
Reply from Service.com.au
Hi Christine,
Thank you for your lovely feedback! We’re so glad to hear that Josh made a great impression with his polite and professional manner over the phone and that he completed the task to your satisfaction.
It’s always wonderful to hear that one of our trusted professionals not only delivered quality work but also made the process easy and enjoyable through great communication. We truly appreciate your recommendation and are pleased we could help connect you with someone reliable.
If you ever have another project in the future, we’ll be here to help again!
Warm regards,
The Service.com.au Team
Is a straight-forward approach when…
Is a straight-forward approach when posting for a job/tasks. It was easy for me to contact people who can help us with the job.
30 May 2025
Unprompted review
Reply from Service.com.au
Hi Care Services Australia,
Thank you so much for your feedback! We’re really pleased to hear that you found our platform straightforward and easy to use when posting your job. Making it simple and efficient to connect with the right people for the task is exactly what we strive for.
It’s great to know that you were able to quickly reach out to professionals who could help — we love hearing that the process worked well for you.
We truly appreciate you choosing Service.com.au and look forward to helping you again whenever the need arises!
Warm regards,
The Service.com.au Team
Reply from Service.com.au
Hi Cherrie,
Thank you for your lovely review! We’re so glad to hear you had such a great experience with us. Knowing that the process from start to finish was easy and smooth is exactly what we love to hear — we work hard to make things as seamless as possible for our users.
We really appreciate you taking the time to share your feedback and for choosing Service.com.au. If you ever need help with another project down the track, we’ll be here and ready to assist!
Warm regards,
The Service.com.au Team
Good and easy to use
I tried the website to find the best price for my EV charger installation. I got bunch of quick quotes and found a good and cheap service
20 May 2025
Unprompted review
Reply from Service.com.au
Hi Masood,
Thank you so much for sharing your experience! We’re thrilled to hear that you found Service.com.au easy to use and that you were able to quickly gather multiple quotes for your EV charger installation. It’s great to know you secured a good and affordable service through the platform — that’s exactly the kind of outcome we love to help make happen!
We truly appreciate you choosing us to assist with your project, and we’re here anytime you need help finding reliable and competitive services in the future. Thanks again for your support!
Warm regards,
The Service.com.au Team
Reply from Service.com.au
Hi Kelvin,
Thank you for taking the time to share your feedback! We’re glad to hear you found our service quick, helpful, and friendly — that’s exactly what we aim for with every customer interaction.
We also noticed the 3-star rating, and we’d love to understand if there’s anything we could do to improve your experience even further. Your insights are incredibly valuable to us, and we’re always looking for ways to enhance our service and better support our customers.
If you’re happy to share more, please feel free to reach out to us directly at 1300 523 787 — we’d love the opportunity to listen and improve.
Thank you again for being part of the Service.com.au community!
Warm regards,
The Service.com.au Team
A great way for consumers to do business.
Submitted details of job for quotation.
Had replies in less than one minute and had a very reasonable quote.
Job completed less than one week later for agreed price.
The best thing was I didn’t have to ring multiple tradies arranging for quotes they rang me.
15 May 2025
Unprompted review
Reply from Service.com.au
Hi John,
Thank you so much for sharing your experience! We’re thrilled to hear that you received such a quick response to your job submission — less than one minute is fantastic! It’s great to know that you secured a reasonable quote and had the job completed promptly and at the agreed price.
We’re especially happy to hear that the process saved you time and effort by bringing the tradies directly to you, without the hassle of chasing multiple quotes yourself. That’s exactly the kind of convenience and efficiency we aim to provide for our users.
Thank you for choosing Service.com.au — we’re here anytime you need us for future projects!
Warm regards,
The Service.com.au Team
Great service
Service .com.au, is a great platform to use for finding workers , in the right field!
Thanks again! Very helpful!
20 May 2025
Unprompted review
Reply from Service.com.au
Hi Suzy,
Thank you so much for your kind words! We’re delighted to hear that you’ve found Service.com.au to be a great platform for connecting with the right workers in the right fields. It’s wonderful to know that we’ve been able to help make your search easier and more efficient.
Your feedback means a lot to us, and we’re grateful you’ve chosen to use our service. Please don’t hesitate to reach out anytime you need help finding reliable professionals for future jobs — we’re always here to assist you!
Warm regards,
The Service.com.au Team
Nick from x electrical was really good
Nick from x electrical was really good. He finished the job when he said he would. We are both nearly 80 years old and he took this into consideration when explaining all to us. Would recommend him to anyone
24 January 2025
Unprompted review
Reply from Service.com.au
Hi Granny,
Thank you for sharing your experience! It’s wonderful to hear that Nick from X Electrical provided such great service and took the time to explain everything clearly. We’re glad he completed the job on time and made the process easy for you.
If you ever need assistance again, we’re here to help!
QUICK ADVERTISING
QUICK ADVERTISING, TRADESMEN ARE FLEXIBLE AND EXPERIENCED
4 January 2025
Unprompted review
Reply from Service.com.au
Thanks for sharing your experience, Tilak! We’re pleased to hear that you found the advertising process quick and efficient, and that the tradespeople you connected with were both flexible and experienced. Our goal is to make it as easy as possible for users like yourself to find reliable and skilled professionals for any job.
Thanks for choosing Service.com.au—we appreciate your support!
Well Done Great Job
Victor was very helpful in advising how to proceed with project also Ivan who done the job was excellent very good in his work so Procise and good quality thank you Ivan
29 January 2025
Unprompted review
Reply from Service.com.au
Hi Joseph,
Thank you for your feedback! We're pleased to hear that Victor provided helpful advice on your project and that Ivan delivered excellent, precise, and high-quality work. It’s great to know you had a positive experience with the professionals you found through Service.com.au.
If you ever need assistance with another project, we’re here to help!
gardener
I recently employed a gardener via Service.com
He does good work even under trying conditions (heat)
and charges reasonable rates.
thank you Service.com
8 January 2025
Unprompted review
Reply from Service.com.au
Hi Wayne,
Thank you for sharing your positive experience with Service.com.au! We're so glad to hear that you found a gardener through our platform who does great work, even in challenging conditions like the heat. It’s wonderful to know you’re satisfied with the quality of work and the reasonable rates offered.
If you need help with any future projects or have feedback to share, please don’t hesitate to reach out. We’re here to assist!
Reply from Service.com.au
Hi S John,
Thank you for your feedback! We’re thrilled to hear that you found Service.com.au both easy to use and cost-effective. Simplifying the process for customers is what we strive for, and we’re glad it worked well for you.
If you ever need assistance with another project or have suggestions on how we can make your experience even better, feel free to reach out.
One of nature’s remaining true gentlemen
Service.com kept in contact. Charlie from Absolute Temp Refrigeration & Air Conditioning was simply brilliant; one of nature’s remaining true gentlemen. He kept everything totally transparent. His sparky Jeremy was efficient- in and out in a flash. I’d go back to either of them and would refer them to friends and family. I’d also use Service.com especially in the face of a bad experience with another provider in the past.
21 January 2025
Unprompted review
Reply from Service.com.au
Hi Justin,
Thank you for sharing your fantastic experience! It’s wonderful to hear that Charlie from Absolute Temp Refrigeration & Air Conditioning provided such transparent and professional service. It sounds like both Charlie and Jeremy went above and beyond, leaving you with a positive impression and great results.
We’re especially happy to hear that Service.com.au was able to assist, especially after a previous bad experience with another provider. Your trust means a lot to us, and we’re glad we could connect you with such a reliable team.
If there’s ever anything else we can do to support your future projects, please don’t hesitate to reach out.
Easy site to use
Easy site to use. Found the best tradie ever. Thank you Daniel Olivastri, owner of Complete Landscaping & Gardening Solutions. You are such a hard worker and have the vision and dedication when it comes to planning and executing outside areas. Love my garden.
13 January 2025
Unprompted review
Reply from Service.com.au
Hi Lynda,
Thank you for sharing your wonderful experience! We're so glad to hear that you found our site easy to use and connected with such an exceptional tradesperson. Daniel Olivastri and his team at Complete Landscaping & Gardening Solutions sound amazing, and it's fantastic to know they brought your garden vision to life.
If you ever have more projects in the future, we're here to assist. Enjoy your beautiful garden!
Great Service
Great website and worked very efficiently. I had an electrician come out and quote on the same day.
27 December 2024
Unprompted review
Reply from Service.com.au
Hi Luke,
Thank you for sharing your experience! We're delighted to hear that the website worked efficiently for you and that you received a same-day quote from an electrician. Quick responses and connecting you with the right professionals are what we strive for.
If you have any more projects in the future, don’t hesitate to use Service.com.au again—we’ll be happy to assist!
Was an easy process and I really didn't…
Was an easy process and I really didn't have to think too hard about it.
2 January 2025
Unprompted review
Reply from Service.com.au
Hi Scott,
Thank you for your feedback! We're thrilled to hear that you found the process so easy and straightforward. Our goal is to make finding and connecting with service providers as hassle-free as possible.
If you ever need assistance with future projects, we’re here to help. Thanks for choosing Service.com.au!
Ease of finding appropriate tradesman…
Ease of finding appropriate tradesman and the speed of the process from enquiry to completion.
13 January 2025
Unprompted review
Reply from Service.com.au
Hi Paul,
Thank you for your feedback! We're thrilled to hear that you found the process of finding the right tradesperson quick and straightforward. Making it easy to connect with professionals and complete your projects efficiently is exactly what we aim to achieve.
If you have any future projects, we’ll be here to help ensure the same smooth experience. Thanks for choosing Service.com.au!
Genuine quotes
Genuine quotes, and selected tradesman was professional and timely.
13 December 2024
Unprompted review
Reply from Service.com.au
Hi Gordon,
Thank you for your positive feedback! We're thrilled to hear that you received genuine quotes and found a professional and timely tradesperson through Service.com.au.
If you have any future projects or need assistance, we’re here to help. Your satisfaction is our priority, and we’re glad we could meet your expectations.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.