Service.com.au Reviews 228

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the ease of finding suitable professionals. Many highlight the rapid responses from suppliers and the helpfulness of the staff, who are often described as personable and not pushy. People appreciate the platform's user-friendly experience, making it simple to post jobs and receive competitive quotes, often leading to quick job completion at reasonable prices. However, some customers also noted issues with the relevance of leads provided, particularly for businesses seeking specific types of work, leading to wasted time and costs. A few other people also felt that the vetting process for tradespeople was not always sufficient, with some instances of unsatisfactory job completion.

What people talk about most

Service

Consumers generally find the service to be positive, highlighting its efficiency and ease of use. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Response time

Reviewers mention positive feedback about response times. Customers were amazed by the rapid responses from... See more

User experience

Customers consistently report positive experiences with the user experience. Many found the platform easy to... See more

Price

Users describe positive interactions with price, often finding good value and cost-effective solutions. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Process was straight forward to submit my requests, got several follow up contacts within a day or two. Service kept me informed fairly well. Ended choosing one and process from there was simple.... See more

Company replied

Rated 5 out of 5 stars

Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more

Company replied

Rated 5 out of 5 stars

I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more

Company replied

Rated 5 out of 5 stars

Zac from Zac Painting Group we engaged to do some painting at our warehouse and offices. Zac is also a handyman and did some extra work beyond painting which we detailed prior to engaging him. We wer... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great work

A great team does an excellent job for the money. If I could give more than 5 stars I’d do it.

1 June 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you so much for your incredible review, Sergiy! We're thrilled to hear that you think our team did an excellent job and that you would give more than 5 stars if you could. Your high praise means a lot to us and motivates us to keep delivering top-notch service. If you need anything else or have any more projects in the future, please don’t hesitate to reach out. Thanks again for your support!"

Rated 5 out of 5 stars

Number One plumber 🪠

11 June 2024
Unprompted review
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Reply from Service.com.au

Thank you for the fantastic review, Jacky! We're thrilled to hear that you consider one of our businesses the number one plumber. Your high praise is greatly appreciated and motivates us to continue delivering excellent service. If you have any more needs or questions in the future, feel free to get in touch. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

The website was easy to use and we had…

The website was easy to use and we had reply’s to our add within minutes. I will use this service again without hesitation. Very satisfied.

21 May 2024
Unprompted review
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Reply from Service.com.au

Thank you so much for your great feedback, Mary! We’re delighted to hear that you found the website easy to use and received replies to your ad within minutes. It’s wonderful to know that you were very satisfied with the service and that you plan to use it again. Your support means a lot to us. If you need any further assistance or have more projects in the future, we’re here to help.

Rated 5 out of 5 stars

So easy to use.

11 May 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your feedback, Josette! We're glad to hear that you found service.com.au easy to use. Making the user experience as simple and efficient as possible is our goal, and we're happy to know we achieved that for you. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!

Rated 5 out of 5 stars

Fast professional service.

I required an internal painting job on a small one bedroom unit on the Sunshine coast. I advertised it and within three days received four contractors ready to give quotes. I selected Wonder painters who commenced the following week. They finished in three days with a wonderful professional job. I was extremely satisfied with this procedure and the fast results.

22 May 2024
Unprompted review
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Reply from Service.com.au

Thank you for your detailed review, Ruth! We're thrilled to hear that you had such a positive experience with service.com.au. It's fantastic that you received multiple quotes quickly and that Wonder Painters did a wonderful job on your unit. We're delighted that our platform helped facilitate such a smooth and efficient process for you. If you have any more projects or need further assistance, please don’t hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

I MADE CONTACT WITH AN EFFICIENT SPARKY

20 May 2024
Unprompted review
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Reply from Service.com.au

Thank you for your review, Noel! We're glad to hear that you connected with an efficient sparky through service.com.au. Your feedback is greatly appreciated, and we're pleased that our platform helped you find the right professional. If you need any more assistance or have further projects in the future, feel free to reach out.

Rated 5 out of 5 stars

Easy site to navigate & use.

Easy site to navigate and exceptionally quick response from parties looking to provide quotes.

11 May 2024
Unprompted review
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Reply from Service.com.au

Thank you for your great feedback, Peter! We're pleased to hear that you found our site easy to navigate and that you received exceptionally quick responses from those providing quotes. It's our goal to make the process as smooth and efficient as possible, and we're glad we met your expectations. If you have any more needs or questions, don’t hesitate to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Everything was easy

Everything was easy. Highly recommended.

1 May 2024
Unprompted review
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Reply from Service.com.au

Thank you for your kind words, John! We’re thrilled to hear that you found everything easy and that you highly recommend service.com.au. Your positive feedback is greatly appreciated and motivates us to keep delivering excellent service. If you need any further assistance or have more projects in the future, we’re here to help.

Rated 4 out of 5 stars

Easy to work with and choice of…

Easy to work with and choice of Tradies. A huge variation in quotes, from the sensible to the blatant rip offs.

1 May 2024
Unprompted review
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Reply from Service.com.au

Thank you for your feedback, Rod! We're glad to hear that you found service.com.au easy to work with and appreciated the variety of tradies available. We understand that quotes can vary significantly, and we’re committed to providing a platform that helps you find the best value. If you have any concerns or need assistance in evaluating quotes, please feel free to reach out.

Rated 5 out of 5 stars

Front door fitting

Cyrus did a great job fitting my new front door and lock, good quality workmanship.

26 April 2024
Unprompted review
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Reply from Service.com.au

Thank you for your feedback, Malcolm! We’re delighted to hear that Cyrus did a great job fitting your new front door and lock, and that you’re pleased with the quality of workmanship. Your satisfaction is important to us, and we’re glad we could meet your expectations. If you need any more assistance or have future projects, don’t hesitate to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Very prompt response

Very prompt response. Job completed within 24 hours.

14 April 2024
Unprompted review
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Reply from Service.com.au

Thank you for your review, Nitin! We're thrilled to hear that you experienced a very prompt response and that the job was completed within 24 hours. Your feedback is greatly appreciated, and we're glad our service met your expectations for speed and efficiency. If you have any further needs or questions, feel free to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Thankyou service.com

Thankyou service.com
Next time I need help I will be in touch.

1 April 2024
Unprompted review
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Reply from Service.com.au

Thank you for your kind words, Sharyn! We’re glad to hear that you had a positive experience with service.com.au. We look forward to assisting you again in the future whenever you need help. If you have any questions or need further assistance, don’t hesitate to reach out. Thanks for choosing us!

Rated 5 out of 5 stars

V i.p plumbing

This site is great it saves all the ringing around to find quotes i had a good experience with the site and will use again

23 April 2024
Unprompted review
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Reply from Service.com.au

Thank you for your wonderful feedback, Kathleen! We're thrilled to hear that service.com.au made it easier for you to find quotes and saved you the hassle of ringing around. It’s great to know you had a positive experience and plan to use the site again. If you need any more assistance or have further projects, feel free to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Great service

Great service. Have always been able to find highly experienced professionals.

23 April 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your positive feedback, Sarfaraz! We’re delighted to hear that you’ve consistently found highly experienced professionals through service.com.au. Your satisfaction with our service means a lot to us. If you need any further assistance or have more projects in the future, we’re here to help. Thanks for your continued support!

Rated 4 out of 5 stars

easy to use

easy to use, easier access compared to competitors.

18 April 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your feedback, Zelco! We're glad to hear that you found service.com.au easy to use and that it offers easier access compared to competitors. Your satisfaction is our priority, and we appreciate your positive comparison. If you have any more needs or questions, feel free to reach out.

Rated 5 out of 5 stars

Easiest way to find reputable tradespeople

I had been putting off hiring an electrician to do some work on my house for months because I didn't know how to find a good tradie. A friend recently recommended trying service.com.au and it was a massive help. I had several quotes within minutes of posting my ad and was able to organise an electrician to come and do the work within a few days (who did a great job). Easiest process ever. I'll definitely use this website again and have recommended it to others as well.

10 April 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you so much for your detailed and positive review, Erica! We're thrilled to hear that service.com.au made it easy for you to find a great electrician quickly and efficiently. It’s fantastic to know that the process was the easiest you've experienced and that you were able to get the work done promptly. We appreciate your recommendation and are delighted that you’ll be using our website again. If you need any more assistance in the future, feel free to reach out. Thanks for choosing service.com.au and for spreading the word!

Rated 5 out of 5 stars

A great experience

This was the first time I have used service.com.au but it will not be the last. It was really easy to post my job on their website and I started receiving resposes almost immediately. I also found it very easy to track replies and in no time at all I had lined up all the quotes I needed to make an informed decision on my plumbing request. Overall a great experience and an excellent way to manage the work I wanted to have done. I can definitely recommend service.com.au for your next job.

7 March 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your fantastic review, Mark! We’re thrilled to hear that your first experience with service.com.au was so positive and that you found the process easy and efficient. It’s great to know that you were able to quickly receive responses, track replies, and make an informed decision for your plumbing request. We truly appreciate your recommendation and are glad we could help manage your project effectively. If you have any more needs in the future, don’t hesitate to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Really great website

Really great website, provides an excellent service for anyone looking to hire a tradesperson.

5 April 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your positive feedback, Ha! We’re glad to hear that you find our website great and that it provides excellent service for those looking to hire a tradesperson. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance or have more projects in the future, feel free to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

We received a prompt response and…

We received a prompt response and fantastic service

14 March 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your wonderful feedback, Sandra! We're delighted to hear that you received a prompt response and fantastic service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more projects in the future, don’t hesitate to reach out. Thanks for choosing service.com.au!

Rated 5 out of 5 stars

Several painting contractors were referred to me.

Several painting contractors were referred to me by Service.com.au
I chose one contractor, who provided a fair quote, two painters arrived on time and diligently completed the job to my full satisfaction in 3 days. Very happy and would recommend the service.

21 March 2024
Unprompted review
Service.com.au logo

Reply from Service.com.au

Thank you for your detailed review, Gary! We’re thrilled to hear that service.com.au connected you with several painting contractors and that you were satisfied with the contractor you chose. It’s great to know that the painters arrived on time, completed the job diligently, and met your expectations. Your recommendation means a lot to us, and we’re glad we could help make the process smooth and successful. If you need any further assistance in the future, feel free to reach out. Thanks for choosing service.com.au!

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