Cheap prices, great hardware, and a great overall experience, been using their services for over 4 years now Had to leave a positive review after contacting customer service and getting a reply bac... See more
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See what reviewers are saying
Server.pro has been the best support ive had in years ive been using them since 2017 and they have always been there to help me with things that other platforms wouldnt, some of them have also rolled... See more
Amazing customer service very fast response time and very helpful, no screwing around right to the point i like it. Lots of variety for different games to host servers ive been using server.pro for ye... See more
Great customer service, really helpful and understanding. Servers for Project zomboid, Valheim and even the custom minecraft modpacks me and the boys make for ourselves work well (If you know how to... See more
Company details
Information provided by various external sources
We offer the latest game server hosting technology to a world wide audience
Contact info
Drottninggatan 29, 41114, Gothenburg, Sweden
- support@server.pro
- server.pro
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
responded quickly and solved my problem!
8 December 2023
Unprompted review
Really nice server page
Really nice server page, I have been using it for years and works like a charm.
Recently had some troubles with an installation for a new server and they customer support answered with the exact fix in less than 5 minutes.
Totally
6 December 2023
Unprompted review
Very good service
Very good service, very good, fast and nice customer support :)
29 November 2023
Unprompted review
Incapable stuff
Incapable stuff. Always the same respone. Doesn' t care if the servers are deleted because of them. Do not announce anything
27 November 2023
Unprompted review
Reply from Server.pro
Hi Swain,
Thank you for taking your time to leave a review.
I'm deeply sorry to hear about your server that got deleted. I would like to explain why we have this automatic system that deletes inactive servers.
Whenever your server expires and becomes inactive our system only keeps files for 30 days (12 months for paid plans). You can of course 'resume' the server to reset that timer and get extra time. We sent you notification emails to explain that this happens and to urge you to 'resume' your server if you'd like to keep your files. We also of course show the deletion date on the website.
I hope this explains it well enough. Again, we apologise for the inconvenience.
Best Wishes,
Server.pro
It helped me out alot to play with my…
It helped me out alot to play with my brother and it was easy to create a server, it was cheap, and it supports all devices, good software.
9 November 2023
Unprompted review
This helped me to make difficulty…
This helped me to make difficulty change in terraria server and the customer service is very nice too
8 November 2023
Unprompted review
NOICE 👍🏼
Well, nice service and good server but important thing!, "it's free":) and they also reply my mail so fast>:)
8 November 2023
Unprompted review
The web site deleted my world without…
The web site deleted my world without Pass 30 day without Renew and it deleted
5 November 2023
Unprompted review
Reply from Server.pro
Hello Big Scripts,
Thank you for taking your time to leave a review.
I'm deeply sorry to hear about your server that got deleted. I would like to explain why we have this automatic system that deletes inactive servers.
Whenever your server expires and becomes inactive our system only keeps files for 30 days (12 months for paid plans). You can of course 'resume' the server to reset that timer and get extra time. We sent you notification emails to explain that this happens and to urge you to 'resume' your server if you'd like to keep your files.
We do our best to notify customers through our site as you saw and also email notifications but we do not want to spam our customers. I hope this explains it well enough. Again, we apologise for the inconvenience.
Best Wishes,
Server.pro
they were always willing to help and find a solution to my problem
I had a problem that was very specific and complex, and they were always willing to help and find a solution to my problem.
5 November 2023
Unprompted review
Good to host your private gameplay sessions with friends.
This is a good user friendly service if you're new to external server hosting.
It's best at hosting smaller contained servers for you and your friends than big and exstensive ones.
A sturdy, reliable and fast service with good customer support.
Would raccomend.
3 November 2023
Unprompted review
Very bad, server is always lagging.
Very bad, server is always lagging and there is no way to stop that. I tried coping same plugins and worlds to other hosting services with the same specs and there vas no lag. I dont recommend you paying for this.
30 October 2023
Unprompted review
Reply from Server.pro
Hello katlavaks lv,
Thank you for taking your time to leave a review.
I'm sorry to hear that your server is lagging. I can assure you that is not normal behavior for a Minecraft server and that there may be some underlying issues with the configuration or perhaps your internet connection.
We want everyone to have an excellent experience using our services and therefore we offer a dedicated support team (support@server.pro or https://server.pro/contact) to help with any issues. I would recommend for you to contact them so they can take a look at your server, figure out what may be causing the lag and provide advice!
You can also contact me directly at viktor@server.pro if you're unsure about contact our support team or would like to provide feedback on how we can improve.
Best Wishes,
Server.pro
Fixed my server for me very quickly…
Fixed my server for me very quickly great service!
25 October 2023
Unprompted review
Great service
Great service, support agents always give a response within 24 hours.
24 October 2023
Unprompted review
this is absurd
I had a free server with some of my friends but we didn't played on it for one week max. Today I tried to start the server again but I discovered that my world didn't exist anymore and that I lost every progress on it, because clearly if you don't pay any money you can't even have a backup. What makes me rage the most is that I was never informed that free servers disappear after a while that you don't play on them. Never going to start a server pro server ever again.
28 September 2023
Unprompted review
Reply from Server.pro
Hi fonta,
Thank you for taking your time to leave a review.
I'm deeply sorry to hear about your server that got deleted. I would like to explain why we have this automatic system that deleted inactive servers.
Whenever your server expires and becomes inactive our system only keeps files for 30 days (12 months for paid plans). You can of course 'resume' the server to reset that timer and get extra time. We sent you notification emails to explain that this happens and to urge you to 'resume' your server if you'd like to keep your files. You can also see on the site when the server will get deleted if you don't resume it.
We do our best to notify customers through our site as you saw and also email notifications but we do not want to spam our customers. I hope this explains it well enough. Again, we apologise for the inconvenience.
Best Wishes,
Server.pro
Thank,you I will
22 September 2023
Unprompted review
very efficient
When I reported the problem, it been solved next morning!
19 August 2023
Unprompted review
brilliant!!
It’s a quality server host, reasonably priced, epic control panel and friendly and efficient customer service.
Been using for ages and will continue to!
19 August 2023
Unprompted review
Very quick answering and good support
6 August 2023
Unprompted review
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