Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently h... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I requested advice on how to activate my Sermo-MC: received an answer after less than a day and the answer solved my problem. Just simple and how things should be handled. And this surprised me - when... See more
Company replied
Surveys are normally interesting and quite well done, the questions usually make sense and allow me to express my opinion. Not too repetitive or over long either. Tech support has always been quite... See more
Company replied
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
Company replied
Company details
- Association or Organization
- Career Guidance Service
- Cashback Provider
- Learning Center
- Software Company
- Web Collaboration Platform
About Sermo
Written by the company
The #1 Medical Community for Healthcare Professionals
Sermo is a trusted, exclusive digital community for verified doctors, APPs, and other HCPs. With over 1.5 million members worldwide, Sermo provides a secure space to:- Discuss Complex Patient Cases: Collaborate and seek insights from peers in your specialty and beyond.
- Access a Wealth of Knowledge: Stay updated on the latest trends, drug reviews, and treatment protocols curated by fellow doctors.
- Earn Extra Income Easily: Complete paid medical surveys tailored to your expertise and make a real impact while getting rewarded on-the-go.
- Attend Virtual Events: Engage in exclusive webinars and CME to advance your practice.
With 94% of members recommending their colleagues to join, Sermo is the place where healthcare professionals thrive, connect, and grow together.
Sign up for free and start exploring at sermo.com. 💼💡
Contact info
8 Crosby St FL 2, 10013, New York, United States
- support@sermo.com
- sermo.com
4.5
Excellent
960 reviews
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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nothing yet
5 June 2025
Reply from Sermo
We hope you’ll take some time to explore Sermo and discover all the great ways you can connect with peers and access helpful resources. Let us know if you need any help getting started at support@sermo.com. We’re here for you!
Reply from Sermo
We’re thrilled to hear that you find our surveys and payouts easy and hassle-free—that’s music to our ears. Great news about your app suggestion—we’ve got you covered! The Sermo app is already available on both Apple and Android devices, so you can enjoy an even smoother experience on the go. We’re so glad to have you as part of our community. Thanks again for sharing your thoughts!
Very succinct and to the point…
Very succinct and to the point questions. Need more surveys to participate in
7 June 2025
Reply from Sermo
We’re glad you found the questions clear and to the point—that’s what we aim for! We hear you wanting more surveys, and we’re always working to bring more opportunities your way. Stay tuned, and we appreciate having you in the community!
Reply from Sermo
We're so glad you had a quick and easy experience with us. No fuss is exactly what we aim for. If you need anything else, just give us a shout!
Brilliant support team
Brilliant support team! My enquire was looked into promptly and resolved very quickly. Thanks very much!
5 June 2025
Reply from Sermo
We're thrilled to hear our support team could help you quickly. Don't hesitate to reach out if you need anything else!
Reply from Sermo
Creating meaningful and engaging survey opportunities is something we’re proud of, and hearing your feedback keeps us motivated. Thanks for being a part of Sermo and for sharing your thoughts!
Very helpful honest and patient folks
Very helpful honest and patient folks. Especially when one of the two Amazon gift certificates had been chewed by my dog Lilly.
4 June 2025
Reply from Sermo
What a story! It sounds like Lilly keeps you on your toes. We're glad we could help sort things out and that you had a positive experience with our team. Your feedback brightened our day – thank you for sharing it!
Impressive
A great customer service and responsive. A good part time business to keep yourself busy
3 June 2025
Reply from Sermo
It’s awesome to hear that you’ve had such a positive experience with our service! We’re glad Sermo has been a productive and enjoyable way for you to stay involved. Seeing the community benefit in so many different ways truly inspires us.
Reply from Sermo
We're so glad we could assist you promptly. Your kind words mean a lot to us, and we're here anytime you need support. Thanks again for being a part of our community!
Reply from Sermo
We're so glad to hear you appreciated our quick response and follow-up. We're always here to help, so don't hesitate to reach out anytime!
Withdrawal and payment system
I think that the payment process needs to be improved. We should just be paid by bank transfer to our account instead of using third party like PayPal and attracting fees deduction.
Thanks for your reply. Could you please advise on what I need to do to opt for payment by cheque?
4 June 2025
Reply from Sermo
We understand the frustration with fees and truly appreciate you sharing your thoughts. Currently, we offer several payment options like PayPal, Wise, prepaid Mastercard, Amazon gift cards, and even checks, with Wise being a great choice for direct bank transfers in many cases. We're always looking for ways to improve, so your input will be shared with our team as we evaluate future updates to make the process even smoother for our community. Feel free to reach out to our support team if you have questions. We're here to help!
Very quick responses with sign up
30 May 2025
Reply from Sermo
We’re so glad to hear the sign-up process was seamless and efficient for you! Making things quick and easy is what we aim for, and it’s great to know we delivered.
Very practical approach
There is in any aspect a very practical approach and great exchange with other colleagues !
2 June 2025
Reply from Sermo
We’re delighted to hear that Sermo has been a valuable resource for connecting with fellow professionals and fostering constructive interactions. Creating a collaborative and supportive environment is at the heart of what we do, and it’s members like you who truly bring it to life. We're grateful to have you in the community and encourage you to keep engaging and contributing your unique perspectives.
I received a ver quick response and…
I received a ver quick response and details about what I need to provide to be a member.
2 June 2025
Reply from Sermo
It’s great to hear that you had a swift response and received all the necessary information about becoming a member. We’re committed to streamlining the process and providing clear guidance every step of the way.
Prompt service.
29 May 2025
Reply from Sermo
We’re pleased you found our service prompt. Efficiency and reliability are always top priorities for us. Feel free to reach out if you need further assistance.
Prompt response to my query and for…
Prompt response to my query and for resolving the application process
27 May 2025
Reply from Sermo
We're glad your query was resolved quickly and the process went smoothly. Providing efficient service is our priority.
No Use Of These Email Stufies
This Only For Professional People And O Am A Client Please Take My email address off of your site!!!! I can't participate in none of your studies!!!
30 May 2025
Reply from Sermo
Thank you for sharing your feedback with us. We understand your concerns, and we want to assure you that we’ve taken immediate action by removing your email address from our system. Sermo is designed specifically for healthcare professionals, and we’re sorry if this caused any inconvenience.
Reply from Sermo
We’re so glad to hear you had a smooth and quick verification and registration process! Thanks for sharing your experience—it’s great to have you on board!
Reply from Sermo
We're pleased to hear that you had a positive experience. Your feedback is truly valued and appreciated.
Reply from Sermo
Exceptional support and care—that’s what we strive for! Our members mean the world to us, and we’re so glad Sermo stands out for you.
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