Serem Clinic Reviews 4

TrustScore 3.5 out of 5

3.4

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Company details

Written by the company

Serem Dental Clinic is a leading provider of world-class dental treatments tailored for international patients. Specialising in dental tourism, the clinic combines advanced technology, skilled professionals, and exceptional care to deliver stunning smiles to patients from across the globe.


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3.4

Average

TrustScore 3.5 out of 5

4 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was a fraid to come over to another…

I was a fraid to come over to another country to do my teeth
But I got in touch with the consultant and explained exactly the details of my medical trip

I bought the flight ticket and decided to go there

I needed 6 dental implants and temporary denture and one side of sinus lifting and bone graft

The painfull part was only when the surgeon did the injection then I didn't feel anything

Everything was smooth the treatment, the services transport

Thanks Serem Clinic and thanks to my consultant and my dental surgeon doctor serkan

Looking forward to come for my second visit to complete my treatment

28 February 2026
Unprompted review
Rated 1 out of 5 stars

WARNING: bad experiences

A friend of ours went to this dental clinic in Turkey and was severely disappointed. After returning to the Netherlands, he experienced serious dental problems. This not only resulted in severe physical pain, but also caused significant mental and financial distress.

The situation became so serious that he required emergency surgery. Despite the clinic’s promises of guarantees, they dismissed the complications as “minor discomfort” and refused to take responsibility or honor their warranty.

What makes this even more concerning is that our friend’s reviews were repeatedly removed and he was blocked by the clinic, preventing him from warning future patients. This gives us the impression that negative experiences are being deliberately concealed.

We have witnessed the consequences of this treatment up close and strongly urge others not to engage with this clinic. What began as a dental procedure turned into a nightmare.

23 January 2026
Unprompted review
Serem Clinic logo

Reply from Serem Clinic

Hello,
We are sorry to inform you that Mr. Robert did not attend his scheduled appointments and decided to continue his treatment at another clinic without completing it at our clinic.

During Mr. Robert’s second visit to Turkey, he was satisfied with the results of his dental treatment and approved everything before returning to his country. He approved the shape and color of the teeth and even joyfully hugged the interpreter due to his happiness with the treatment results.

Normally, if a patient is not satisfied with the results, they are expected to immediately inform the interpreter or the doctor. However, Mr. Robert left happily without indicating any issues. He only informed us after returning to his country.

When he came for his most recent visit and while work was being done on his treatment, he suddenly decided to go to another clinic. He also decided to have some healthy dental implants removed. The other clinic accepted the treatment because he agreed to pay the treatment costs himself.

For this reason, Mr. Robert chose to go to another clinic without seeing the final outcome of his treatment at our clinic.
Additionally, the decision made by Mr. Robert—especially at the mid-stage of treatment—is considered an incorrect decision in any clinic or in any country.

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