Sequencing.com Reviews 701

I had gotten burned by Nebula, so I looked pretty closely at these guys. They provided good feedback on sequencing progress, which was reassuring.

The reports are ai commentary wrapped around SNP's that are salient for, say, the cardio pulmonary system. The reports show risk, possible risk, carrier, medicine risk, unknown, known no risk for your SNP variance from the reference human genome, with good commentary based on research around the specific variation - there is a lot out there in public sources.

But in addition, they provide an explorer app that allows you to examine your entire genome with references to public data about known variances.

And they provide the raw FastQ data (off the machine) and processed VCF files (though not the intermediate processed BAM/SAM files - though they might on special request). Also an "ultimate compatibility" file which you can upload to other analysis services. In any case, you can preserve the files locally for the future.

I'm pleased with the price, what I got, and timely sequencing. I haven't so far had any interaction with their customer service.

The reports are easy to navigate, incredibly thorough, and the information they have provided regarding my health has been invaluable to me.

This was the best decision and purchase I’ve made in my life; I’m extremely grateful for the sale that made it possible for me to purchase the kit. The results provided to me have been a little overwhelming with how much information there is to delve through, but the AI reports and specific gene search sections are making it easier to tackle section by section while providing insight and knowledge of the possible medical problems each mutation can cause. I was showing many symptoms of Lupus and my rheumatologist didn’t think that my symptoms fit that; she diagnosed me with Ehlers Danlos Syndrome instead for one grouping of my symptoms. The sequencing results point to two types of EDS and Lupus, so clarity and confirmation of this and other suspected ailments has been both empowering and relieving to finally have answers.

I ordered a small genome package, then read a bunch of negative comments on line. So I asked for a refund and got it with no BS. That's the customer service every company should have. I was also provided with a very clear, not defensive, explanation of the mis information as well as clarification and correct information. I immediately purchased the largest genome package I could afford. The information in the reports have given me a ton of clarity about my personal health. It has given me tools to have in my medical tool chest to advocate for myself! I have knowledge that no one would ever know without having done this. While some of it is very intimidating, it's really more valuable than scary. I wish I could keep going with the annual plan but sadly I can't afford that. Thank you so much for everything - every encounter has been positive.

Sequencing has been an incredible resource in helping me understand my genetic makeup. For years I’ve struggled with unexplained reactions and difficulties with certain medications, and now I finally have insight into why. Having my DNA mapped out gives me a personalized roadmap to guide both me and my physicians in making more informed decisions about my health.

This feels like a true game changer—having genetic information at my fingertips gives me confidence and clarity about how my body works, and it opens the door to more precise, effective care. I would highly recommend this to anyone wanting to take charge of their health and work with their doctors in a more informed, personalized way.

At first I was timid about using this company because I saw some reddit reviews about long waits. I took a chance due to the vast genes they look for. I paid for the ultra rapid and it came in exactly 3 weeks, as promised.

Outstanding Service and Life-Changing Insights!

Sequencing.com isn’t just another DNA company—it’s an entire experience that puts people first. I’m based in Canada, and I can honestly say their customer service team is one of the best I’ve ever dealt with. When I had an issue with my package getting delivered so my samples could be tested, their staff went above and beyond to make sure everything was sorted out quickly. They solved every problem with professionalism, kindness, and even a smile you can feel through their emails. It’s rare to find a company that treats every customer with such genuine care.

On top of that, the platform itself is incredible. Sequencing.com takes raw DNA data and makes it practical, whether it’s for health, wellness, nutrition, ancestry, or even how your genetics may affect how medications work for you. The tools are easy to use, secure, and far more advanced than anything I’ve seen from other DNA companies. I love that I could use data from other services and instantly unlock so much more information without needing to start over with a new kit.

Between the cutting-edge technology and the amazing staff, I feel completely supported every step of the way. Sequencing.com has empowered me to better understand my health and make smarter choices, and I couldn’t recommend them more highly. If you want a DNA company that delivers both brilliant science and world-class customer service, Sequencing.com is the one.

Sequencing offered a fantastic offer: a whole genomic methylation analysis for $379.
From the kit's arrival to the ultimate results, everything was trackable on its website.
Besides all the results, I could download my genetic files to research them.

Walked me through the entire process. Very fast turn around time. Easy to understand.

I have used three different DNA testing companies trying to get to the root of some family health issues. 23andme gave broad insight into ancestry, traits and a very few specific diseases; it's raw data was not easy to search from its site, but you could upload it into other specific search sites. Ancestry.com gives excellent ancestry info and makes integrating it into genealogy easy. Only sequencing.com found the suspected rare health issues and created reports that were easily accepted and understood by my doctors. While i wouldn't recommend it for genealogy work, sequencing.com is the clear choice for medical and genetic investigations.

Was extremely easy. The customer service is amazing. And the website is easy to navigate with such an insane amount of information.

Sequencing has helped me identify many things that I can easily submit reports to a doctor. The reports provide so much valuable information.

I love a company that provides what they said they would, and so much more! Sequencing changed the trajectory of our focus, by providing answers to so many medical questions we had. Not only were the reports detailed and easy to understand but they were also categorized to steer us in the right direction for follow up with physicians. The emails with updates were very much appreciated and knowing that the DNA data will not be sold, adds another level of trust and comfort, to this whole process. Very highly recommend.

The staff went above and beyond to help me get my sequencing done to get it to my doctors in the hospital as I had submitted it prior to being admitted. Their customer service is 10/10. They are very kind and friendly and would definitely recommend this to a friend or someone else in a situation where they have so much going on. Thank you to there team and I would say I had 100/10 experience. Thanks again Sequencing.

It’s been truly amazing! I just received my report today and it is so exciting to read and learn about my DNA!

Amazing amount of information in an easy to use format.

Very helpful to start now with a blueprint of my DNA and GNome test rrsults! i struggled with random syndrome that no doctor could figure it out for years, and now the explanation for every one of my symptoms is right in my face with explanation and relevance, description and with helpful options for tratment! thank you Sequencing you have help me so much!

I am overall very happy with the service. They responded very well to my concerns about processing time.

Sure you send in your DNA, which one would hope would get your answers- nope I just have more questions. Using this “service” and having given them quite a bit of money, I expected a lot more than just “it may be this or you man have this problem”. They have fancy little extras that you can pay for to get more answers about your DNA, your Ancestry, so many things.
Short story long, it isn’t worth the money and after correcting miss spelling on there email to me, then having another response come to me upside-down and backwards I have no faith in this company. Save your money and use a REAL MEDICAL DOCTOR!