Sensory Toys4U Ltd  Reviews 

136
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I am wondering if we have also been scammed - no response to many multiple messages to return faulty and damaged goods for a refund. We are a primary school who have precious little resources an... See more

Rated 1 out of 5 stars

Do not use this Company,my bank has had to refund my money because they won't,despite not sending my product.This is fraud.

Rated 1 out of 5 stars

DO NOT USE!!!!!! I ordered a bubble and fibre optic stand £300 1st April 3-7 day delivery and still waiting ! No communication what so ever , tried calling every day various times and extensions , not... See more

Company replied

Rated 1 out of 5 stars

Got scammed by this company. Ordered fidget toys for my autistic son and paid for 3-7 days delivery, 2 weeks later no delivery. Asked for refund, they said they will send me refund, it should be in... See more

Company replied

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1.9

Poor

TrustScore 2 out of 5

136 reviews

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No history of asking for reviews

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1.9

All reviews

(136)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely range of great toys and…

Lovely range of great toys and supplies. Fantastic service from this small family company - great communication. Totally went out of their way to ensure I got what I wanted and even dropped my package round to my house same day as we were local! Can’t recommend enough! Thank you!

28 June 2022
Rated 2 out of 5 stars

Wasn’t that happy with my items over…

Wasn’t that happy with my items over priced

2 June 2022
Sensory Toys4U Ltd  logo

Reply from Sensory Toys4U Ltd

Thank you for the feedback Maggie. We haven’t had any communication around you being unhappy about the products you purchased and therefore haven’t been able to resolve any potential issues you may have/had.

We strive to ensure we have the best products at an affordable price so slightly disappointed you feel they are over priced.

If you would like to resolve any issues with your order, please feel free to drop us an email at; info@sensorytoys4u.co.uk

Kind regards,
Sensory Toys4U Ltd

Rated 5 out of 5 stars

Great products

Great products, really support my child sensory needs, bought a few times and never disappointed. Quick delivery and good communication, any problems you get personal response. Excellent!

12 March 2022
Rated 5 out of 5 stars

Great experience

Very good rage of toys. Extremely helpul customer service and to top it all off free local delivery. One, very happy customer. Highly recommended.

9 March 2022
Unprompted review
Rated 3 out of 5 stars

Ordered a fibre optic light and when I…

Ordered a fibre optic light and when I opened it half of the fibre optics have fallen out, the items are good but very highly priced for what they are

6 March 2022
Sensory Toys4U Ltd  logo

Reply from Sensory Toys4U Ltd

Hi Donna,

Thank you for your review. Firstly I can only apologies that the fibre optic tails had fallen out when you got the item.

We’ve not had any communication about this issue you’ve experienced - If you would like us to replace the item for you, please do email us at returns@sensorytoys4u.co.uk and we will get a replacement one out for you.

We want to ensure that all our customers are happy with the products they purchase from us.

We apologies again for the faulty item.

Kind Regards,
Chris

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Products are amazing quality. Will order again! Owners always there for help and advice which is fantastic in this lonely confusing world!

20 October 2021
Unprompted review

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