SensationalSeats.com Reviews 

295
•
TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

Received my tickets the day before the event! Everything was great. Newsflash sideline passes are not the same as tickets into the game! But sensational did everything else they said they'd do.

Rated 1 out of 5 stars

Sent link to download digital tickets, but clicking the link produced an error page that said, "This connection is not private." I tried two different browsers while signed into a secure, password pr... See more

Company replied

Rated 5 out of 5 stars

I can't say I have any complaints about the process of getting the tickets that went smooth. I think it would be nice to be able to choose my seat numbers but I might be asking the impossible. The c... See more

Rated 1 out of 5 stars

Buyer Beware.... purchased 2 tickets for Elton John concert in Boston for a gift for someone who had suffer the loss of their daughter. Only to get to the venue and be told that the tickets were n... See more

Company replied

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2.8

Average

TrustScore 3 out of 5

295 reviews

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2.8

All reviews

(295)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I only gave them 2 stars as they do not …

I only gave them 2 stars as they do not tell you upfront about all the fees they charge, they charge you an outrageous fee up front and they charge you an additional fee after you place the order saying its sales taxes. I will not buy tickets from them again and advise others not to also in the end you will pay more than what you would pay on stubhub or ticket master. They charged me $95.00 taxes on $888.00 when sales tax for that state is only 6% which should of only been $53.00 they rip you off.. by the way the tickets were good no issue when they were use like previous comments. Bottom line use reputable companies not guys....................................lesson learned. did report there unauthorized 2nd charge as fraud to credit card company as I did not agree to it. They shouldn't try to rip people off all fees should be in total before you pay as it is with the reputable companies..................

27 October 2017
Unprompted review
Rated 5 out of 5 stars

Everything was Great!!

We got great seats, for a great price, and had a great time!!! I would buy tickets here again in the future.

26 October 2017
Unprompted review
Rated 2 out of 5 stars

A decent experience

A decent experience, Sensational Seats requires a large uncharge for their services. Will use sparing in the future if at all!

26 October 2017
Unprompted review
Rated 5 out of 5 stars

Talk about fast service.

Talk about fast service.
This is my second sensation seats transaction this year. Have been pleased with both events. Tickets came on time. Had to do a few email exchanges, but overall, would use this site again in a heartbeat !

26 October 2017
Unprompted review
Rated 1 out of 5 stars

Sketchy billing

The total quoted in your website, with fees, was $200 less than what I was charged and invoiced after the fact. I have disputed the charge with my credit card.

26 October 2017
Unprompted review
Rated 5 out of 5 stars

Great tickets, great prices.

Great tickets and great prices for the location. I screwed up printing off the tickets when I ordered them and Support was there to assist me the day before the game to resend me the email with the link. Perfect! Go Vikes!

17 October 2017
Unprompted review
Rated 5 out of 5 stars

Got tickets day of show

Got tickets day of show. Brought up tickets and had to RUN to bank quick and deposit funds. When I came back tickets were $20.00 less. Last minute,great seats, great rate!! Very happy.

1 October 2017
Unprompted review
Rated 1 out of 5 stars

Lacking communication or follow through

Purchased tickets nearly one month before the game as they were downloadable tickets. A few days after purchase they called and said they had to Fed Ex them to me but I would have them about one week in advance. I called 48 hours before the game, as I had not received the tickets or any communication regarding them, was transferred to a few people and then told they did not end up getting the tickets and I would get a refund, but no one called to let me know that I had to find different tickets. Now I am scrambling as they were a birthday gift. Never again will they be used. I will pay more for tickets through the primary channels rather than use their services again.

29 September 2017
Unprompted review
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Reply from SensationalSeats.com

Hello,

We are sorry this happened. We are looking into this to understand how this happened. We are the ticket marketplace, but we have certain expectations of our ticket sellers, and it appears here that the ticket seller dropped the ball. Thank you for letting us know so we can continue to improve our processes.

Thank you,
Sensational Seats

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