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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, noting that the clothing is well-made from high-quality materials with expert craftsmanship. The fit is frequently described as perfect, with many appreciating the custom tailoring that accommodates individual body shapes and preferences. Reviewers also consistently praise the customer service for being very responsive and having a strong culture of delighting customers, often going above and beyond to ensure satisfaction. However, some customers also noted issues with the ordering process, experiencing long lead times and receiving incorrect items. A few other people also felt that the product quality was poor, with materials described as cheap and the fit being consistently wrong even after multiple alterations. Some reviewers were not happy with the customer service, mentioning unhelpful responses and a lack of flexibility with returns for custom items.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the custom fit and high quality of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality materials,... See more

Order

Consumers find the ordering process to be ambiguous, with many expressing dissatisfaction over long wait... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the... See more

Service

Users describe ambiguous interactions with service, with some reviewers praising the fantastic service and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I came across the brand and found the fabrics and design nice for the price. I wanted a better fit for myself so I did all they asked and the shirts came and didn't fit. This is where the quality of... See more

Rated 5 out of 5 stars

They made me a suit perfectly fit for me which isn’t easy as my weight was 15-20 pounds less than my initial measurements. My first try on revealed that my initial suit was too big. Just by sharing so... See more

Rated 5 out of 5 stars

Sene does several things very well. First, and most important, their clothing is well made (and tailored) of high quality materials by expert craftsmanship. The fit process, though not real time, is t... See more

Rated 5 out of 5 stars

I just got the Sene Studio pullover and it is hands down one of the most comfortable pieces I’ve ever worn. The fit is perfect, the fabric feels high quality, and the attention to detail is obvious fr... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Sene is making sizeless clothing possible for everyone.


Contact info

3.8

Great

TrustScore 4 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The customization process is easy and…

The customization process is easy and worth it. You need to experience the quality of material yourself. Having your name on the tag is just a nice classy touch. As a salesmen myself, the customer service throughout the process might have had me coming back even if the quality wasn’t as good as it is. Second order on the way.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I've been looking for the prefect…

I've been looking for the prefect T-shirts for a while now. Its either too long or too tight. With Sene i was able to get that perfect T-shirts ive been looking for. Im able to wear T-shirts with confidence again

2 September 2025
Unprompted review
Rated 5 out of 5 stars

What an incredible experience

What an incredible experience! I first started by ordering multiple garments, the T-shirt did not fit perfectly, I reached out to their department that does the alterations and they quickly sent me a return label, made the changes and the shirt fits absolutely perfect. I’m going to slowly change out my entire wardrobe to just their clothing.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

The Sene team was incredibly responsive…

The Sene team was incredibly responsive and patient throughout the process. They worked with me to fine-tune every detail until I found the perfect fit, something I’ve never been able to get anywhere else. The quality and service exceeded my expectations, and I couldn’t recommend them more highly. Truly a fantastic experience!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

If you read just one review, this is the one.

I was initially skeptical about paying upwards of $70 for a T-shirt. At first the shirt didn't fit properly - I'm a swimmer, not a weight-lifter. But . . . SENE made me another based on photos of my wearing the first one, and it's perfect. So how many T-shirts does this save me from buying? The ones I hope will fit but then I look at them and say "Meh - what was I thinking"? Yes, these are the best T-shirts I have ever bought, and they are styled to fit *me* not some average Joe who doesn't have the same physique. And, good grief, they're flattering!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Quality & Fit, a Win, Win

I’ve been looking for a company that manufactures quality t-shirts that both fit well and is of high quality. I even purchased one from a high-end brand and had it shipped from the UK, only to return it promptly.
I dug deep to find a brand that offers not only outstanding quality but also a great fit—something most t-shirts simply lack. Enter Sene. Not only do they take the time to actually fit you, as a tailor would, but they also back it up with a replacement if the fit isn’t right, which happened with my first purchase.
All I had to do was reach out, follow their step-by-step process, and my hand-tailored t-shirt arrived; and this time, it fit perfectly.
No, Sene isn’t Amazon Prime; you’re not going to receive it the next day. But in my case, the process was seamless, and I had the refit within about a week.
I highly recommend Sene t-shirts to anyone with a penchant for quality and fit!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

All good!

First of all, my husband loves his new Tees. They look so much better than any other tees and wash very well too.
During my last purchase I inadvertently had the pkg sent to the wrong address. I emailed Sene and they were able to correct the address mistake for me! Yay!!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

I tried Sene for the first time

I tried Sene for the first time, and I’m seriously impressed. I have broad shoulders and usually shirts don’t fit me well in the sleeves or across the shoulders. But after sending in my custom measurements, the shirt they sent fit beautifully. The fabric is thick and soft, and overall it feels like a high-quality shirt. The only issue was that it ran a little long, but the exchange process was seamless. They’re already resizing it for me and sending it back. I can’t wait to get the updated version. Great experience so far, highly recommend!

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Their remake/replace/refund is a joke

Their remake/replace/refund is a joke; everything is custom and they hide the policy in an area impossible to find. Further, they sent a coat that was insanely small, pants that I could swim in with a crazy small waist and then argued with me. When I provided measurements, they were like "oh, we don't use those." Very disconcerting. When I asked when the remake was going to be here, they told me almost a week ago it was done in production and on the way to distribution. After that, silence, even after emailing them. Horrible company. I wanted my money back, but instead, they demanded a remake. They are also aware of when I need it by and are taking their time. Oh, yeah, and it was ordered 2 months ago...

Edit:
Just got my "remake" in; suit coat fit fine, but the pants, it's like they ignored the original where the waist was too small...and this time made the hips a bit too small. And, I've lost 10 pounds since the initial!!! So, if I hadn't lost the pounds, odds are, the coat wouldn't fit.

They have been aware I needed this by 9/11/2025...absolutely the worst to deal with. Probably won't give me my money back, either, and take another 2 months to get the pants right. What a joke.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

7 stars!!⭐️ 🚀 first the custom shirt…

7 stars!!⭐️ 🚀 first the custom shirt fits perfectly great!! My girlfriend immediately gave me a compliment and said I should wear that all the time! I was waiting for the other two shirts on the order so I emailed the company…I should have read the delivery invoice! They were waiting for me to try on the first shirt!! Now I’m ordering three more 😂

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

From quality of product, to fit, to customer service, an excellent experience. Exactly why I have purchased so many times. Thank you Sene crew!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company. It is an absolute rip off and con job. You enter in all this info about your desired fit but it will never come out right. They will not refund you or respond to your requests for a refund. Absolute joke of a company. Worst shopping experience ever. If you order from them be prepared to throw away a lot of money. Not worth it at all

5 July 2025
Unprompted review

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