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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product very helpful for revision and learning, leading to improved grades and test scores. Many appreciate the interactive and engaging nature of the platform, with various techniques and activities making studying more enjoyable. The customer service is also frequently praised for being excellent, prompt, and supportive. However, some people were dissatisfied with the website and app, mentioning glitches like unsaved progress, repetitive questions, and issues with logging out. A few other people also felt that the content could be too basic or that the system sometimes marks correct answers as wrong, or even provides incorrect information.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

People report positive experiences with the product, finding it to be an incredible set of educational tools... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise it as helpful, engaging, and the... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a helpful and brilliant study tool, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied

Rated 5 out of 5 stars

I find Seneca to be a very useful application in order to revise what I learnt in lessons. The tasks are nice and short with relatively easy questions. You can also add subjects to your profile which... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

4.0

Great

TrustScore 4 out of 5

584 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

lovelovelove

this app gives me so much joy I really miss it. srry title sounds like shein review couldnt think of anything good.

5 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, we really appreciate it!

Rated 1 out of 5 stars

Seneca premium is NOT worth it AT ALL

Seneca premium is NOT worth it AT ALL. SOO expensive and theres many free resources to use instead. The useful stuff is free anyways?! Like the course itself is FREE.. Your paying so much for barely anything, We can find flashcards and test questions and AI ourselves which are higher quality AND Free. I want a refund..

13 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for your feedback on Seneca. I'm sorry that you would like to end your subscription. Please could you contact our support team at learnmore@seneca.io so that we can help you?

Rated 5 out of 5 stars

I love it!

I love it! it's really good, like its simple but reliable.

3 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review :)

Rated 4 out of 5 stars

amazing

it is very good and i enjoy doing it i love how there are emojes and how you unlocke it

24 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! It's great to hear you're liking Seneca.

Rated 5 out of 5 stars

Seneca is my favourite way to revise…

Seneca is my favourite way to revise the science subjects because it’s like using an interactive textbook. The free plan is very good as well, even if you don’t pay you can still get access to all subjects.

19 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review, we really appreciate you using Seneca!

Rated 5 out of 5 stars

Seneca was great for my lad

Seneca was great for my lad. A useful and well-considered service. Customer service was great and Olivia was particularly helpful. Recommended.

4 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review! We're so glad to hear that Seneca was helpful :)

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless! BE WARNED: do not spend your money here! Some of the questions don't make any sense, worse still some questions are set up with the wrong answer. I didn't believe my son until he showed me a compilation of screenshots. I was actually annoyed at him for not using the platform but I fully understand why he didn't. And in light of the incorrect questions, I'm very glad he didn't. Could actually be detrimental to his learning! I trusted Seneca because it's used by his school.

16 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there. Thank you for your review. I'm really sorry you didn't find the platform helpful. We are always looking to improve so could you reach out to learnmore@seneca.io so we can investigate?

Rated 1 out of 5 stars

truly a disgusting app

truly a disgusting app, doesnt help at all and the answers are basically wrong. doesnt help revision or exam technique and is extremely annoying. vile horrible app worse than sparx

25 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi. I'm sorry you haven't been enjoying using Seneca. If there's anything specific you feel we could improve on please let us know at learnmore@seneca.io.

Rated 5 out of 5 stars

Seneca really helped my daughter with…

Seneca really helped my daughter with her A Level Psychology. It was really easy to follow and gave her more confidence going into her exams.

7 June 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review, we're so glad Seneca could help!

Rated 5 out of 5 stars

very good site and extremely helpful

very good site and extremely helpful. also refunded after i accidentally renewed my subscription because my course has ended. if i was still in that course no doubt i would use it non stop. special thank you to olivia for being extremely helpful

13 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review! It's great to hear that you enjoyed using Seneca and that we were able to help with your subscription.

Rated 5 out of 5 stars

i've only been using seneca for like an…

i've only been using seneca for like an hour and i'm crying because of how helpful it is. and it's completely free?! i think it might save my a-level grades. it's so encouraging and a gentle approach to revisng/learning (i'm homeschooled so it's the best thing ive been able to find). I just needed to thank someone so i'm writing this haha

1 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for your lovely review! It makes us so happy to hear that Seneca is able to help - good luck with your A Levels! :)

Rated 5 out of 5 stars

Excellent

Unbelievably precise to what was in the exam, attention to detail on key words, ACTIVE learning and was enjoyable too.

30 August 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your review! We're so happy you enjoy using Seneca

Rated 2 out of 5 stars

Useful to find out certain topics you struggle, but not for in-depth revision

It is only good to identify the types of topics to revise on and to get familiar with the general syllabus for GCSE Maths.

However, it is not useful for in depth revision; on many of the topic questions, they only incur yes, no, one answer types (like Kahoot) rather than actual working questions that would look like an actual exam one; this happens mainly on the more harder topics.

Furthermore, the mark scheme and the workings is ridiculously confusing; it makes the topic seem harder than it actually is. Examples include the random numbers coming out of nowhere without any given context (it wasn't even shown in the clues).

When I also revised for my Business GCSE, the notes that were provided were so thin and not in detail, with just one image and barely any writing, not even one line.

I would not recommend this website nor the app for revision purposes, but it is good to find out what topics you struggle with, so that you can pinpoint the ones you can revise on elsewhere.

20 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Lubdhak. I'm sorry to hear you didn't find Seneca useful. We are always trying to improve our service so could please reach out to learnmore@seneca.io with more info so we can take a look?

Rated 2 out of 5 stars

It's Rubbish without Premium

3 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Ridaan, I'm sorry you haven't been enjoying using Seneca. If there's anything specific you feel we could improve on please let us know at learnmore@seneca.io.

Rated 5 out of 5 stars

Seneca has been essential in supporting my…

Seneca has been essential in supporting my kids through GCSEs and A Levels. A fantastic tool.

Customer service is brilliant - so helpful and quick to respond

Thank you Seneca

2 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review! It's great to hear that Seneca could support your children and we are happy to have helped :)

Rated 5 out of 5 stars

Great product - Excellent service

I purchased the e book for Science to help my daughter with her exam, and she passed. However, I was then charged twice more over a period of 6 months, when I no longer needed the service. I expected to lose that money (over £100) but I emailed Olivia, she replied within 5 minutes, and I have now been refunded. Just an amazing level of service one rarely finds nowadays. Top Marks!

25 November 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review and for using Seneca! We're glad to have helped

Rated 1 out of 5 stars

The map system

The map system
when picking where to place your marker on the map it will alow you to zoom in on the map. It will also allow you to move the map. However, the location stays at the same point on the screen. So if you zoom in on london for example and london is now on the middle of your screen, the system still thinks london is near the top of the screen. Shocking!?

23 November 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, thank you for your review and sorry about this! If you are experiencing technical issues with Seneca, please could you get in touch with learnmore@seneca.io and explain the problem there, so that we can assist? Thanks!

Rated 5 out of 5 stars

Heartfelt thank you to Olivia for such outstanding service …

Apart from Seneca being such an amazing resource , one that engages the students and wants them to keep going . I am especially here because I wanted to applaud their unmatchable customer service ! I have never experienced such prompt help and email replies and I am forever grateful to Ms. Olivia from Seneca for making my experience one that I can never be more grateful for ! She’s definitely an asset to the company , very professional and prompt ! She solves my issue in a matter of minutes !!! God bless her ! Heartfelt thank you Olivia for making it so easy for me and making me want to come back with another subscription soon again !
Best Regards,
Mehr

22 November 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review, Mehr! This is truly appreciated, and we are so glad that both the platform and Olivia could help :)

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