SendaMeal.com Reviews 930

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I should have come here to read reviews before I placed my order. I ordered a meal for my good friends passing - to support her now widowed husband and 2 children. I paid $50 — yeah $50!!! for expedit... See more

Company replied

Rated 1 out of 5 stars

I saw that they have telephone support and so I placed an order after hours, even though I had some questions. The next day I found out that the telephone support consists of a bot that can answer qu... See more

Company replied

Rated 1 out of 5 stars

Very disappointing so far. Ordered a few meals to send to a friend returning home from a stay in the hospital. I guess I should have read more carefully, but to tell me that the $24.00 you charged for... See more

Company replied

Rated 1 out of 5 stars

It is almost noon, the day after Thanksgiving and this meal gift has NOT been delivered. I paid about $65.00 extra, for the two-day delivery. I was told it was to be delivered no later than Wednesday... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meal Delivery
  6. Online Food Ordering Service

Written by the company

Send a Meal - Gourmet Prepared Meals Delivered To Your Home. Satisfaction Guaranteed. Order Food Gift Delivery For Every Occasion Includes Dinner Delivered Nationwide. Online Fresh Chef Premade Food Baskets.


Contact info

1.8

Poor

TrustScore 2 out of 5

930 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I’m impressed !

I’ve never ordered food off the internet before and I was amazed how easy it was with this company. My niece had surgery and was unable to do anything for a while so I searched online and chose this company. The process was easy, the food arrived safely AND on time plus the food was fantastic ! I was so impressed that this company is now in my address book for future orders !

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Send a Meal has been great

Send a Meal has been great. I've used their services when someone has passed away or had a baby or been ill and I wanted to support them and was not able to physically be with them. The people who've received these gifts have been very grateful and comforted. I absolutely will use again.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Sent meals to a relative who had…

Sent meals to a relative who had undergone surgery. He said the food was tasty and the portions generous. Having paid for the meals, I have to say they were expensive, but the service and food were good so you get what you pay for.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

We ordered this meal to send to friends…

We ordered this meal to send to friends in town when we normally would have taken a meal we made ourselves. However, during the pandemic, we wanted something that would be prepared to commercial standards by a reputable source. The meal was delivered on time and the recipients were very pleased with the quantity and quality.

23 August 2020
Unprompted review
Rated 4 out of 5 stars

I bought this as a birthday gift for a…

I bought this as a birthday gift for a friend who is going through a tough time. They seemed pleased and said they loved beef stew. Not sure when they will actually eat it but said they appreciated it!! However, was surprised when they thanked me for Omaha Steaks since I bought it through Send a Meal. The box they received was indeed from Omaha Steaks.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Sent As Sympathy Meal

Used Send a Meal to send a friend food after losing a family member. The service was easy to use and reasonably priced! As the food was a gift, I did not partake; however, my friends said they enjoyed the meal. I did not get much details besides the food was good.

20 August 2020
Unprompted review
Rated 3 out of 5 stars

It was ok

It was ok. Website was overly complicated to use and asked for too much info. Just wanted to pay and go. Phone folks helped.

18 August 2020
Unprompted review
Rated 3 out of 5 stars

Omaha Steak Surprise...

I was pretty upset when this meal shipped out to know that Send a Meal is really Omaha Steaks. I was looking for a good quality meal, that I could share with my team. Unfortunately, if I had knows this company was Omaha Steaks, I would never have spent this much money on the meal.

Overall the food was ok - it wasn't bad (except the sauce for the Asian Pepper Steak - definitely avoid this), it was much less salty than I thought it would be, and the desserts I ordered were the best part of the meals.

I ordered two meals - Pot Roast Family meal - includes a pot roast, green beans, vegetable medley, and caramel apple tarts. The pot roast was pretty good, green beans were a bit odd with some odd cheese sauce that didn't heat up well, the vegetable medley was just like heating up frozen veggies, and the apple tarts were the best part of the meal.

Second meal was the Asian Pepper Steak, vegetable medley, individual scalloped potatoes and a sweet treats combo. The Asian Pepper steak looked good, until we added the sauce which was just not good. Scalloped potatoes were OK but could have used some more herbs in them for flavor. We had the cheesecakes from the sweet treats combo with this meal and it was the best of the second meal.

While I would not order this again, the food was decent for what it was and met my expectations once I knew who was providing the food. My rating is based the food itself as well as on the fact that I had no idea who ran this company, and I searched the website and its not listed anywhere.

Responding to Send a Meal comment - Thank you for that update, I did go and check the first paragraph and it did include Omaha Steaks as a vendor and it includes several other vendors. Maybe it would have been good to see on the meals the name of the vendor providing them as an additional data point.

18 August 2020
Unprompted review
SendaMeal.com logo

Reply from SendaMeal.com

Thank you for your review. The information you were seeking is listed in the first paragraph on our home page.

Rated 5 out of 5 stars

Love your company and the very fast…

Love your company and the very fast service. The meals are delicious and have been enjoyed by a good friend who lost a husband, and my brother, who is going through grueling chemotherapy treatments.s

18 August 2020
Unprompted review
Rated 1 out of 5 stars

Customer service is non existent

The person that I sent the package to moved. I understand that is my bad. But when I reached out the day before delivery in inquire why the tracking number they provided still said there was no label created customer service simply wrote back reissuing the same tracking number. I wrote back over the weekend to try and change the shipping address but they are not available over the weekend. So I simply got a reply on Monday that it was delivered and no more to be done. So the $150 I spent is now in the hands of someone I don’t even know. I understand where I was at fault but they sure didn’t do much to help when I initially reached out.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Great gift for those hard-to-buy-for folks

We've sent Send-a-Meal for gifts a dozen or so times now-- always a hit! We've had a few ourselves as well; they are well packaged, easy to heat and delicious!
This is our go-to for get wells, condolences, births- those times when folks could use a night off of dinner prep.
In all of those dozen or so orders, only had one issue, and customer service handled it via email in less than an hour. Excellent customer service!!
My only critique is that there isn't a vegetarian option or 2 in the gift "occasions menu," but that isn't enough to impact a 5-star review.

8 August 2020
Unprompted review

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