SendaMeal.com Reviews 930

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I should have come here to read reviews before I placed my order. I ordered a meal for my good friends passing - to support her now widowed husband and 2 children. I paid $50 — yeah $50!!! for expedit... See more

Company replied

Rated 1 out of 5 stars

I saw that they have telephone support and so I placed an order after hours, even though I had some questions. The next day I found out that the telephone support consists of a bot that can answer qu... See more

Company replied

Rated 1 out of 5 stars

Very disappointing so far. Ordered a few meals to send to a friend returning home from a stay in the hospital. I guess I should have read more carefully, but to tell me that the $24.00 you charged for... See more

Company replied

Rated 1 out of 5 stars

It is almost noon, the day after Thanksgiving and this meal gift has NOT been delivered. I paid about $65.00 extra, for the two-day delivery. I was told it was to be delivered no later than Wednesday... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meal Delivery
  6. Online Food Ordering Service

Written by the company

Send a Meal - Gourmet Prepared Meals Delivered To Your Home. Satisfaction Guaranteed. Order Food Gift Delivery For Every Occasion Includes Dinner Delivered Nationwide. Online Fresh Chef Premade Food Baskets.


Contact info

1.8

Poor

TrustScore 2 out of 5

930 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Send-a-meal was a bereavement gift for recent widower.

Send-a-meal was a bereavement gift for recent widower. The site should have communicated with me about delivery status. Recipient told me when package arrived; Send-a-meal did not. Although I included a gift card with the order, it was not included in package so recipient didn’t know who package was from. Recipient has couched his opinion of the food. I do not know if he likes it.

13 October 2020
Rated 5 out of 5 stars

Ordering is easy and nice menus offered.

Well, I haven't received the meal yet. Not until oct 24. Then the meal is going into the deep freeze until Thanksgiving. So I cannot attest to the quality of the meal. Until then I can only say ordering is super duper easy and the choice of menus is nice. Lots to choose from.
Update. Everything was very nice. No complaints.

12 October 2020
Rated 5 out of 5 stars

Dinner for my parent's 60th…

I bought a meal for my parent's 60th wedding anniversary since they weren't really going out. They loved it! They remarked about how fresh it tasted, not like a frozen dinner. They were happy with everything about the meal.

12 October 2020
Rated 4 out of 5 stars

I never received an email stating…

I never received an email stating myborder was received. I placed the order as a guest and now I am unable to track the order without setting up an account. I tried to set up an account but it states my email is invalid yet now I have an email from send a meal to "voice my opinion".

5 October 2020
Unprompted review
Rated 5 out of 5 stars

I sent to my daughter and son in law…

I sent to my daughter and son in law for their anniversary. They are in California, but love the state of Maine, so the Maine lobster ravioli was a perfect choice for them. The dinner choices are so varied, and knowing this "send a meal" is an easy option for sending a unique gift, I will be using again. Beats sending a store gift card.

4 October 2020
Unprompted review
Rated 1 out of 5 stars

We got ripped off.

When one of our employee's received his order we sent him, he contacted me to let me know his meals he received were all from Omaha steaks. We were very upset to see how much we were overcharged for each item. I compared every item to the Omaha Steak website and each one of them were jacked up in price. Each item was $5, $8, $10, $15, $20 more for the same exact items, and we paid a lot for shipping as well, over $150. We could have went directly to Omaha steaks and we would have saved ourselves over $260 and that doesn't included the $43 in coupon codes I used. This was terrible to find out. Why would we continue to do business with Sendameal, when we could just go directly to Omaha steaks and get the same exact products for less and save big on shipping? I put a call into Sendameal customer service yesterday about this and I am still waiting for a call back for them to make this situation right. Especially, since we already have spent $1,000 with Sendameal.

2 October 2020
Unprompted review
Rated 1 out of 5 stars

I've ordered Thanksgiving dinner from…

I've ordered Thanksgiving dinner from you for my mom for two years to be delivered the Wednesday before Thanksgiving. Your confirmation email never has the correct delivery date at the the top...but if you read the entire "order" section the correct delivery date is at the very bottom.

This is very confusing.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Send a Meal is a gift no one will refuse or let go unused!

Send a Meal is such an incredibly convenient way to send a 100% usable gift to anyone for any occasion. No more worries that your gift will go unused, as everybody needs to eat! The meals come ready to eat (just heat them up) and are delicious as well as nutritious. They have a great selection of menu items to choose from.

28 September 2020
Unprompted review
Rated 4 out of 5 stars

The family I purchased the dinner for…

The family I purchased the dinner for wrote me saying the meal was WONDERFUL!! My only hesitation with giving 5 stars was with delivery time. Although I selected standard delivery, the family did not receive the package until the very last day provided for delivery date range. Shipping wasn’t cheap, so I guess I felt it might arrive on the first date of delivery range. However, I am delighted the family enjoyed the dinner and felt it was fabulous!!

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased! this was my first time ordering. Ordered for a friend who is going through a difficult time. The food is wonderful and the order was received a day early! Will order from SendaMeal again.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

I love this program

I love this program. I have used it many times even before Covid-19. Their food is excellent great variety and quick delivery. I highly recommend.

22 September 2020
Unprompted review
Rated 1 out of 5 stars

No delivery yet?

No tracking info!
Paid extra for 3 day delivery. Did not get there.
Emailed customer service. No response?

20 September 2020
Unprompted review
SendaMeal.com logo

Reply from SendaMeal.com

Hello Valued Customer,

Thank you for contacting SendaMeal.com.

We have received your message regarding order ID S-374512. The purchase receipt and delivery information were emailed to this account. The delivery address provided on the order had an incorrect zip code, however, we were able to locate the correct information. The order is currently out for delivery today, which is a few days ahead of schedule. Please let us know if you have any additional questions. Thank you.

FEDEX: 174072482130

Scheduled delivery:
Monday 9/21/2020 by end of day

Delivery address provided is incorrect:

952 N Riverside Dr
Palm Springs CA 92264-8138

Your meal(s) are scheduled to be delivered on: September 21, 2020

A tracking number will be emailed to you on: September 19, 2020

Ground: September 19 - 26, 2020
Next Day Air: September 18, 2020
2-Day Air: September 19, 2020
3-Day Select: September 23, 2020

For the fastest customer service, check the latest status of your order, get tracking information, obtain copies of receipts and more by logging into your account here: https://www.sendameal.com/inc/account/main

Sincerely,

Customer Service

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