SendaMeal.com Reviews 930

TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 1 out of 5 stars

I should have come here to read reviews before I placed my order. I ordered a meal for my good friends passing - to support her now widowed husband and 2 children. I paid $50 — yeah $50!!! for expedit... See more

Company replied

Rated 1 out of 5 stars

I saw that they have telephone support and so I placed an order after hours, even though I had some questions. The next day I found out that the telephone support consists of a bot that can answer qu... See more

Company replied

Rated 1 out of 5 stars

Very disappointing so far. Ordered a few meals to send to a friend returning home from a stay in the hospital. I guess I should have read more carefully, but to tell me that the $24.00 you charged for... See more

Company replied

Rated 1 out of 5 stars

It is almost noon, the day after Thanksgiving and this meal gift has NOT been delivered. I paid about $65.00 extra, for the two-day delivery. I was told it was to be delivered no later than Wednesday... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food Products Supplier
  4. Frozen Food Store
  5. Meal Delivery
  6. Online Food Ordering Service

Written by the company

Send a Meal - Gourmet Prepared Meals Delivered To Your Home. Satisfaction Guaranteed. Order Food Gift Delivery For Every Occasion Includes Dinner Delivered Nationwide. Online Fresh Chef Premade Food Baskets.


Contact info

1.8

Poor

TrustScore 2 out of 5

930 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great Food

Arrived earlier than noted so that was great. Such easy prep. The food was delicious. Excited that I was able to split in two so now I get to enjoy all over again. Only thing I wish was provided was au jus sauce.

24 November 2020
Rated 3 out of 5 stars

Nice prices

Nice prices. Arrived a day later than we were told it would. It was no big deal because it's still before thanksgiving but I told the gift recipient to be on the lookout all one day and nothing came. And then it didn't come til late the afternoon the next day. Why send an email telling people when it will arrive if you don't really know?

24 November 2020
Rated 1 out of 5 stars

I would give less than 1 star if…

I would give less than 1 star if possible. Beware of this company! They charge a crazy excessive amount of freight which you don't find out about till you process your order. I tried to immediately cancel my order but they HAVE NO CUSTOMER SERVICE YOU CAN CALL. I emailed them right away but since it was Saturday no one will respond to you till Monday and yet they've already ran the money. Monday comes and guess what? Surprise! They tell you it's too late to cancel, even though you've already tried. I work in the plumbing industry. I've shipped a whirlpool cross country for less freight than these clowns are charging.

23 November 2020
Rated 1 out of 5 stars

Never again

I will never order from them again. There was no notice that the package was ever shipped,or that it arrived. I couldn’t get onto the site because it kept telling me I had an account but then would say my password was incorrect. Opt to have them email me a reset twice and never received one. Two days after it was supposed to be delivered, I contacted them by email and was told it had been delivered that day, two days late. I had to contact the recipient, which I hate because it was a gift, to make SURE it was delivered.

21 November 2020
Rated 5 out of 5 stars

Exceeds expectations!

I ordered Thanksgiving dinner and somehow made some errors. The company policy didn't require a refund or change. But customer service went out of their way to help me. They were courteous and timely. I can't wait to receive my order. I will be ordering my Christmas dinner too. Thank you, Send a Meal!

20 November 2020
Rated 5 out of 5 stars

Perfect!

Everything from ordering to delivery was so reliable and smooth. My mom received her Thanksgiving dinner and says it looks lovely. Thank you for this program to help us connect with loved ones that we are unable to at this time!

20 November 2020
Rated 4 out of 5 stars

Pretty simple and awesome once you…

Pretty simple and awesome once you figure out how it works. I love the meal selection, so I'm glad I could get this for a friend instead of a generic like grubhub or something. Feels much more homestyle and comforting.

19 November 2020
Rated 5 out of 5 stars

I've ordered from Send a Meal numerous…

I've ordered from Send a Meal numerous times, and have never been disappointed. My son lives in NY, and he loves receiving their meals. Always delivered in a timely manner, and have never had any issues with them. What I like the most is, there's no commitment, no joining a monthly service, you just pick your meal, and send whenever you want! Love that! Thank you!!

18 November 2020
Rated 1 out of 5 stars

Apparently

Apparently, they simply order from Omaha steaks and charge an extra $40. When confronted with pictures and verifiable proof, they said it wasn't their problem. Actually, it is when you defraud the customer.

15 November 2020
Rated 5 out of 5 stars

Great Homemade Meal

I sent a meal to friends who had Covid. It was delivered in a timely way. The meal I sent them was delicious (they informed me). What a GREAT way to send a meal to those you can't personally go to.

15 November 2020

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