Send A Cake Reviews 168,090

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products as a great gift idea, highlighting the ease of ordering and the timely delivery service. Many people were delighted with the surprise element of the gifts, such as the flying butterflies and music, noting the positive reactions from recipients. The overall user experience, from placing an order to the excitement of the unboxing, is consistently described as excellent and enjoyable. However, some customers also noted issues with product quality, particularly regarding the cakes, with some describing them as dry or not tasting good. A few other people also felt that certain features, like the flying elements or confetti, did not work as expected or were underwhelming. Additionally, some reviewers were not happy with delivery times, mentioning late deliveries that impacted their plans, or a lack of transparency regarding shipping schedules.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the cakes as delicious and the overall... See more

Delivery service

Customers generally express satisfaction with the delivery service, noting that gifts often arrive on the... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers found the cake delicious, rich, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of ordering and customization.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Has not disappointed yet. Always on time. I placed my order the day before my daughter's birthday. Send A Cake delivered her gift exactly on the next day which was her birthday! Fantastic service!... See more

Rated 5 out of 5 stars

I live in California, and my father lives in Florida. The cake got there on the delivery date that I asked for his birthday, which was amazing. As well as he loved the surprise of the Harry Potter box... See more

Rated 5 out of 5 stars

Incredible gift for my mother in law who is a Harry Potter fan! Arrived right on her birthday, just like we ordered on the website. Cute little lemon cake came inside and when the little things came o... See more

Rated 5 out of 5 stars

This was a gift to my friend for her 80th birthday. She had heard of Send A Cake, so when she received it, she was excited though not exactly sure what to expect. She was pleased (and a little start... See more


Company details

  1. Gift Shop
  2. Hobby Store

About Send A Cake

Written by the company

How it works

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Select your cake flavor and design.

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Write your personal message and choose the delivery date.

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We will deliver your cake and take care of the rest.

SHOP NOW

Send a Cake - Send them something unforgettably sweet

Written by the company

We're committed to delivery unique gifting experiences
We understand the importance of each gift. We treat each package with so much care as if we were giving the gift to that important person on their special occasion.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168K reviews

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Rated 5 out of 5 stars

Will Definitely Be a Repeat Customer!

This was my first purchase from Send a Cake, so I had my fingers crossed and I was not disappointed! The cake was for my best friend’s birthday and she lives halfway across the country from me. The cake arrived right on time and she absolutely loved the butterflies! She said the cake was very good and she also loved the package. I was also impressed with the communication from the company and the tracking that let me know where the package was as it made its way to her. I will definitely buy from Send a Cake again!

28 April 2026
Rated 1 out of 5 stars

No bubbles, so disappointed!

I bought this for my nieces 21st birthday and we were all very excited about it but when she opened it there were NO bubbles! None! There was nothing where the bubble thing should have been. It was a total letdown and I will be in contact with the company for at least a partial refund.

21 April 2026
Rated 2 out of 5 stars

The cake was delivered at 8:45 pm after…

The cake was delivered at 8:45 pm after sitting in a delivery truck all day. So much for surprising my daughter on her birthday. I won’t order again if that’s the time the box shows up. I was very dissatisfied with what I thought would be a great surprise since I couldn’t be there. Even afternoon would have been ok - but late evening! Not so good.

28 April 2026

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