Sena Furniture Reviews 

903
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and polite, making every interaction smooth and completely stress-free. People are also genuinely delighted with the wide range of unique choices, stunning design, and solid build quality of the furniture. Though some customers experienced longer wait times for delivery than initially expected, the delivery drivers took great care bringing items inside. A few people also noted occasional issues with damaged parts or items arriving with minor defects that required some extra attention and time to resolve.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the furniture as stunning,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is well made,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient communication and quick arrivals.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently friendly,... See more

Service

Users describe positive interactions with service, highlighting the friendly and professional assistance they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Beautiful unit for my living room took a wee bit longer for delivery than expected But when arrived was put together very quickly only downside was shelfs were damaged when loading van from... See more

Company replied

Rated 5 out of 5 stars

We ordered a Flora Oak TV stand from Sena just after new year, not expecting delivery for a while, when Mark called to say it was on its way. Despite the terrible weather he made it here, keeping us u... See more

Company replied

Rated 5 out of 5 stars

Genuinely unique range of products. Customer service and delivery were top-notch, helping me carry a heavy sideboard up some stairs when they really didn't need to. Would recommend to anyone.

Company replied

Rated 5 out of 5 stars

What a postive experience dealing with Sena Furniture. I first reached out of the website chat and got a human rather than a bot and found the item I wanted was in stock and even more amazing, I could... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store
  4. Interior Designer
  5. Surplus Store

Written by the company

Welcome to Sena Furniture, where timeless design meets exceptional craftsmanship. For over 10 years, we’ve curated a stylish, diverse collection of modern furniture and decorative accessories that transform houses into homes and spaces into statements. Renowned for blending innovation with elegance, our pieces are frequently specified by Europe’s leading interior designers, architects, and tastemakers - a testament to our unwavering commitment to quality, creativity, and forward-thinking aesthetics. ___________________________________________________________________ At Sena, we believe furniture should be more than functional - it should inspire. Whether you’re furnishing a cosy apartment, a sprawling villa, or a chic commercial space, our bespoke and ready-to-order collections offer creative solutions tailored to your vision. From sleek, minimalist sofas to bold, handcrafted statement pieces, every item in our portfolio harmonises beauty, durability, and comfort. Explore our curated range of luxury home décor, including lighting, ornaments and bespoke cabinetry, designed to elevate every corner of your living experience. ___________________________________________________________________ Why choose Sena? 🔹 Collaboration First: Our knowledgeable team partners with you to bring ideas to life, offering expert guidance on materials, layouts, and emerging trends. Need a custom design? We specialise in tailor-made solutions that reflect your unique style. ___________________________________________________________________ 🔹 Human-Centric Care: In a world of chatbots, we stand apart. Every interaction-whether by phone, email, or in our showroom-is with a real person. No AI, just genuine expertise and warmth from our team. ___________________________________________________________________ 🔹 Award-Winning Service: From seamless delivery to white-glove assembly, we’re committed to exceeding expectations at every step. ___________________________________________________________________ Trusted by design professionals and homeowners alike, Sena Furniture is more than a brand i it’s a partnership in exceptional living. Join thousands of satisfied customers who’ve turned to us to redefine their spaces, and discover why we’re a go-to destination for modern, functional, and sustainable design. ___________________________________________________________________ Explore our world-class collections today-your dream space awaits. ___________________________________________________________________ P.S. Loved your Sena experience? Share your story in a review! Your feedback fuels our passion to innovate and inspire.

Sena Furniture

Written by the company

We are here to make your home beautiful!
Discover trend-forward yet timeless furniture for home and office—online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. __________________________________________ Why Sena? ✨ On-trend & Customisable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials. ______________________________________________ Transform your space with pieces that spark joy and function. Visit us in Huntingdon to touch, test, and create—or explore online for instant inspiration. P.S. Follow us on Instagram for styling tips, sales, and new arrivals!

We deliver our furniture throughout the UK for free

If you are interested in delivery outside the UK - contact us, we will find a solution!

If you are interested in delivery outside the UK - contact us, we will find a solution!
Discover trend-forward yet timeless furniture for home and office - online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. _________________________________ Why Sena? ✨ On-trend & Customizable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials.

Contact info

Promotion box for Sena Furniture

Unique Finds Only at Sena

Shop distinct styles available only at Sena’s collection

4.7

Excellent

TrustScore 4.5 out of 5

903 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(903)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my Toronto high board.

Very happy with my Toronto high board.
The furniture is well made and Sibastian delivered and assembled it with great care.
All in all a very good experience thanks.

23 May 2025
Sena Furniture logo

Reply from Sena Furniture

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Toronto high board and that Sebastian’s careful delivery and assembly made your experience seamless.

Crafting quality furniture and ensuring attentive service are our top priorities, so your kind words mean the world to us. Enjoy your new piece, and we hope to welcome you back soon!

Warm regards,
Sena Team

Rated 3 out of 5 stars

It was disappointing to receive our…

It was disappointing to receive our piece of furniture so late in relation to what we were advised when purchasing. However the communication from Sena was well received.

16 May 2025
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Reply from Sena Furniture

Thank you for your feedback, and our sincere apologies for the delayed delivery. We understand the frustration this caused and regret the inconvenience.

We’re glad Sena’s communication was helpful, and we’re improving our processes to prevent future delays. Your patience means a lot, and we hope you love your new furniture.

Best regards,
Sena Team

Rated 5 out of 5 stars

Quick service

Quick service 3 weeks from ordering to delivery. Mark who delivered it good at his job, unpacked it, set the lights up and it looks really good in my lounge.

16 May 2025
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Reply from Sena Furniture

Thank you for your kind review! We’re thrilled to hear your furniture arrived promptly and that Mark’s setup made your lounge look fantastic—he’ll be delighted to know he made a difference.

Enjoy your new piece, and thank you for choosing us!

Best regards,
The Sena Team

Rated 5 out of 5 stars

What a service

What a service. We ordered the furniture and Sebastian travelled all the way from Huntingdon to south Wales. Not only did he deliver it all on his own, but he also set everything up for us. Superb service and a great guy. Would certainly recommend.

16 May 2025
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Reply from Sena Furniture

Thank you for the wonderful review! We’re thrilled Sebastian’s dedication—traveling solo from Huntingdon to South Wales and expertly setting up your furniture—made such a positive impact. He’s a star, and we’re proud to have him on our team.

Your recommendation means the world to us. Enjoy your new furniture!

Best regards,
Sena Team

Rated 1 out of 5 stars

Still haven’t received furniture and…

Still haven’t received furniture and awaiting delivery date.

20 May 2025
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Reply from Sena Furniture

We’re deeply sorry for the frustration and delay you’ve experienced. After reviewing your order, we discovered that a supplier error led to your furniture being delivered in the wrong colour—however, we do take full responsibility, and we sincerely apologise.

We understand you’ve already spoken with our team, and we’re grateful for your patience and understanding. We’ll share a confirmed collection date with you as soon as possible.

Thank you for giving us the opportunity to make this right. If you need further assistance, don’t hesitate to reach out directly.

Best regards,
Sena Team

Rated 5 out of 5 stars

I placed my order with Senna and was very satisfied with the goods .

I placed my order with Senna and was really impressed for my experience. The staff was very professional.

The unit was as expected and I would definitely use this company again.

10 May 2025
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Reply from Sena Furniture

Thank you so much for your kind words!

We’re thrilled to hear that Senna and the team provided a professional and seamless experience. Delivering quality service and products is always our priority, and we’re delighted your order met expectations.

We can’t wait to welcome you back whenever you need us again! 😊

Rated 5 out of 5 stars

Unit looks fantastic and assembly…

Unit looks fantastic and assembly instructions spot on - maybe a bit more communication on timescales for delivery but the unit itself is brilliant.

30 April 2025
Unprompted review
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Reply from Sena Furniture


Thank you so much for your feedback!

We’re thrilled the unit met your expectations and the assembly instructions were clear. 😊 We appreciate your note about delivery communication and apologize if timelines weren’t as clear as they could be—we’ll definitely work to improve this. Thanks for giving us the chance to learn and grow.

Can’t wait to serve you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service, easy and super friendly delivery. Most important, my sofa looks lovely ❤️

15 April 2025
Unprompted review
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Reply from Sena Furniture

Thank you for the lovely feedback! ❤️ We’re thrilled your sofa arrived looking perfect and that our team provided friendly, seamless service.

Delighting customers like you is what we’re all about—hope you enjoy your gorgeous new addition for years to come! See you next time! 😊

Rated 5 out of 5 stars

Great help with ordering

Great help with ordering. Delivery within the time period. Very good quality furniture. Really pleased with this. The Delivery man was also very good.

8 April 2025
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Reply from Sena Furniture

🌟Thank you so much for your review! We’re thrilled to hear you had a smooth experience with our ordering process, received your high-quality furniture on time, and were impressed by our delivery team. Your kind words motivate us to keep striving for excellence.

It was a pleasure serving you, and we’d be delighted to welcome you back whenever you’re ready for your next furniture upgrade!

Best wishes,
Sena Team

Rated 5 out of 5 stars

Very happy with the piece of furniture…

Very happy with the piece of furniture delivered, excellent quality. Customer service also excellent. Can’t fault anything and will definitely be ordering again.

18 April 2025
Unprompted review
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Reply from Sena Furniture

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you love the furniture and had a great experience with our team. It’s customers like you that make what we do so rewarding—we can’t wait to welcome you back for your next order!

Rated 5 out of 5 stars

Very good service

Very good service. Communication was fluid I was informed where we were in terms of the delivery, and the day of the delivery the it was smoothly done getting the furniture assembled and I got helped hanging some items. All the furniture pieces were as advertised.

15 April 2025
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Reply from Sena Furniture

Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that your experience with us met your expectations—from seamless communication to the smooth delivery and assembly process. Ensuring clarity and efficiency at every stage is a priority for our team, and we’re delighted this reflected in your journey.

It’s especially rewarding to know that the furniture pieces matched their description and that our team could assist with assembling and hanging items. We pride ourselves on delivering not just quality products but also a stress-free experience.

Your kind words have already been shared with the entire team—they serve as fantastic motivation! Should you need anything in the future, please don’t hesitate to reach out. We’d be honored to assist again.

Warm regards,
The Sena Team

Rated 5 out of 5 stars

Lovley furniture well made really happy…

Lovley furniture well made really happy thankyou

17 April 2025
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Reply from Sena Furniture

Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your furniture and that the quality met your expectations. Making our customers smile is what drives us every day.

Wishing you many years of enjoyment with your new pieces!

Rated 5 out of 5 stars

We would definitely recommend Sena…

We would definitely recommend Sena Furniture. The chest-of-drawers which we ordered was carefully with everything we need to set it. The setting took us 40 minutes and it was super easy. I, personally, love the colour which perfectly fit in with the design and colour palette of our room.
The only thing I wasn’t satisfied with was waiting time. We were waiting for 2 months, however it was definitely worth it!

I appreciate Sena customer support team, they answered of my texts on WhatsApp and via emails.

Thank you.
We are planning to make a new order soon.

11 April 2025
Unprompted review
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Reply from Sena Furniture

Thank you so much for your glowing review and for recommending Sena Furniture!

We’re thrilled to hear how much you love your chest of drawers — from the easy 40-minute setup to the perfect colour match for your room. It’s wonderful to know our customer support team could assist you promptly too!

We sincerely apologise for the 2-month wait and appreciate your patience. Delays are never our intention, and we’re actively streamlining our processes to ensure faster deliveries moving forward.

Your loyalty means the world to us, and we’re honoured you’re planning a new order soon! As a small token of gratitude, keep an eye on your inbox for an exclusive discount to use on your next purchase.

Thanks again for trusting us with your home. We can’t wait to help with your next project!

Warm regards,
The Sena Furniture Team

Rated 5 out of 5 stars

Well packed

Well packed

8 April 2025
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Reply from Sena Furniture

⭐️⭐️⭐️⭐️⭐️ Thank you so much for your kind review! We take pride in ensuring our items are well-protected.

Best wishes,
Sena Team

Rated 3 out of 5 stars

Could be better

I bought a tv unit that stated 3-6 weeks for delivery. It took almost 2 months to arrive. Unheard of these days for flat pack furniture. No communication whatsoever in the meantime, I had to contact them.

Before ordering I needed some more info on measurements to make sure my av equipment would fit. It took at least a week to get the info, backwards and forwards via their sales email with someone who didn't seem bothered and somewhat irritated at my pre-sales questions. At one point didn't bother answering at all so I had to repeat my question via email. Do they want to sell anything or not? So much for their boasts of excellent customer service.

When it finally arrived via DHL, they delivered 2 boxes out of 3 and refused to even put a step into my hallway to push the extremely heavy boxes less than one foot leaving my poor, elderly, disabled mum to shift them which left her in absolute agony she was almost in tears with the pain. The next day DHL, same delivery man as the day before arrived with the last box which was even larger and heavier than the other two. However, somehow he decided he was suddenly allowed to step inside today and place the box down!

As for the unit itself, there were a couple of small chips out, nothing major and mostly hidden. The LED lights unusable as its a 2 pin plug, not that I was going to use them anyway. The doors are quite gappy, nothing like the picture which showed a close fit. The doors are not slow closing like the description stated either. The hole at the back for wires to go through was so tiny you'd barely get 1 wire through let alone 3 HDMI cables, multiple speaker wires and a plug from my amp. It had to be enlarged massively.

Also the way the pieces were packaged was idiotic, as the cupboard doors were facing each other so the gloss finish was stuck together so firmly it took major effort to get them apart. A piece of tissue paper between them would have made more sense to protect them.

Overall, it looks fairly nice now it's together. I'd have preferred it to be a brighter white though, it's slightly off white. It's better than what I had before but would I buy from this company again? Probably not.

29 March 2025
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Reply from Sena Furniture

Thank you for taking the time to share your feedback. We sincerely apologise for the frustrations you experienced throughout this process and appreciate your candidness, as it helps us improve.

We deeply regret the extended wait time and lack of proactive updates. This falls short of our standards, and we are reviewing our supplier timelines and implementing a new tracking system to ensure timely communication moving forward.

We apologise for the delays and unresponsiveness during your inquiry. Your experience is not reflective of our commitment to customer care. We are retraining our team to prioritise clarity and promptness, especially for pre-sales questions.

Delivery Handling:
We are disappointed to hear about DHL’s inconsistent service and will address this directly with their management team. Your feedback about delivery protocols (e.g., heavy boxes) is invaluable, and we will reinforce instructions for careful handling.

LED Plug/Doors: We’ve shared your notes with our design team to reassess plug compatibility and door mechanisms.
Packaging: Your suggestion about protective layers between doors is excellent and already being actioned.
Color/Finish: We’ll update our product descriptions to better reflect the true shade and finish.
While we’re glad the unit ultimately meets your needs better than before, we completely understand your hesitation to return. To demonstrate our commitment to your satisfaction, we’d like to offer you a 7% discount on any future order if you even decide to give us another chance, or a complimentary accessory for your current unit.

Please contact me directly at customer.service@sena-homefurniture.co.uk if you’d like to discuss further. Thank you again for giving us the opportunity to improve.

Best regards,
Customer Experience Manager

Rated 5 out of 5 stars

Highly recommend this company which I…

Highly recommend this company which I came over by chance, I opted for my item to be delivered built which is an excellent option to give to there customers and can not fault them or the workman ship and delivery was well within the time scale given would definitely recommend them. And can’t wait to order from them again .

28 March 2025
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Reply from Sena Furniture

Thank you so much for taking the time to share your wonderful feedback! We’re thrilled you discovered us and chose our built-in delivery service – it’s fantastic to hear how much you valued this option.

Your praise for our craftsmanship and timely delivery means the world to our team. We strive to make every experience seamless, and knowing we’ve earned your loyalty and recommendation motivates us to keep improving.

We can’t wait to welcome you back for your next order!

Warm regards,
The Sena Home Furniture Team

Rated 5 out of 5 stars

Great choice of furniture

Great choice of furniture, excellent quality and quick delivery. I am delighted with my purchase and will certainly be shopping here again.

2 April 2025
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Reply from Sena Furniture

Thank you so much for taking the time to share your feedback! We’re thrilled to hear you’re delighted with your furniture and that our selection, quality, and speedy delivery met your expectations. At Sena Home Furniture, our goal is to make every experience memorable, and your kind words motivate us to keep raising the bar.

We can’t wait to welcome you back for your next home update!

Warm regards,
The Sena Home Furniture Team

Rated 5 out of 5 stars

Amazing furniture and the customer…

Amazing furniture and the customer relationship is second to none. Was keep informed regarding my order which took longer than expected.
Will deal with them again. Infact I am already looking at adding another piece of the slide furniture

25 March 2025
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Reply from Sena Furniture

Thank you so much for your glowing review! 🌟 We’re thrilled to hear you love your furniture and that our team kept you well-informed throughout the process—even with the unexpected delays.

Your patience and trust mean the world to us, and we’re delighted you’re already considering another piece from our sliding furniture range! Feel free to reach out directly if you’d like personalised assistance with your next addition—we’d be happy to help.

Thanks again for choosing us. We can’t wait to welcome you back!

Warm regards,
Sena Team

Rated 5 out of 5 stars

Perfect

From start to finish, everything went perfectly. The delivery and installation service was great, would highly recommend Sena Furniture, and will definetly purchase from them in the future.

11 March 2025
Unprompted review
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Reply from Sena Furniture

Thank you for this wonderful feedback! 🎉 We’re overjoyed to hear that your experience—from delivery to installation—was seamless and that you’d recommend us to others.

Recommendations like yours are the highest compliment we could receive, and we’re thrilled to know you’ll be returning for future purchases. Whenever you’re ready for your next piece, just say the word—we’ll ensure it’s another flawless experience!

Grateful for your support and trust. See you soon!

Warm regards,
The Sena Furniture Team

Rated 5 out of 5 stars

A perfect transaction & item in…

A perfect transaction & item in question arrived in well packaged condition & is now pride of place in our living room.
Thank you for your co-operation with this deal.

21 March 2025
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Reply from Sena Furniture

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that your transaction went smoothly, the item arrived safely in its packaging, and that it’s now proudly displayed in your living room.

Your kind words mean a lot to us, and we’re delighted to have been part of making your space a little brighter. Please don’t hesitate to reach out if you need anything in the future—we’re always here to help.

Thanks again for your trust and support!

Best wishes,
Sena Team

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