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Selph Reviews 

71,588
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. People love how quickly the testing kits arrive at their door, accompanied by straightforward guidance that makes sample collection wonderfully simple. Users appreciate the professional approach and the detailed medical explanations provided with their test outcomes. A few other people also felt that the extremely fast turnaround times for laboratory results exceeded their expectations completely. Many consumers frequently state they would gladly use this healthcare provider again and confidently recommend it to friends seeking swift medical answers. Individuals often mention feeling greatly reassured by the smooth and efficient experience from start to finish.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast turnaround times and reliable medical... See more

Response time

Customers had positive experiences with response time, consistently noting prompt replies and rapid service.... See more

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and efficient process... See more

Instructions

People report high satisfaction with the instructions, finding them clear, comprehensive, and easy to follow.... See more

Delivery service

Clients share positive opinions on delivery service, expressing great satisfaction with the overall speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was recently diagnosed after NHS blood test as intolerant to gluten. Used Selph for a second opinion. Both test results corresponded accurately. Worth paying the extra for reliable analysis, as two... See more

Company replied

Rated 5 out of 5 stars

Amazing experience - first time user. What a brilliant company and excellent customer experience. The pricing and process is clear, I received my pack promptly. Sent back at 10am via royal mail an... See more

Company replied

Rated 5 out of 5 stars

The speed and quality of service throughout the 3 years of using Selph has been exceptional. Not one error, highlighting duplicate tests purchasing and refunding without me asking. The results page... See more

Company replied

Rated 5 out of 5 stars

Selph aren't the cheapest but the test I had also had other markers measured if the result was borderline, so worth the small extra if that had happened. Test delivered very quickly and instructions... See more

Company replied


Company details

  1. Home Health Care Service
  2. Blood Testing Service
  3. Health Consultant
  4. Medical Clinic
  5. Self-Service Health Station
  6. Wellness Program

About Selph

Written by the company

Selph’s personalised tools empower you to become the expert in your own health.

With quick access to your team of scientists, medical professionals and coaches, you’ll always have the individual guidance needed to achieve your health goals and live better for longer.

We offer:
  • Diagnostics and testing
  • Expert knowledge you can trust
  • Holistic, doctor-led assessment
  • Health and wellbeing coaching

We can help with:
  • Gut symptoms
  • Low energy
  • Maintaining a healthy weight
  • Optimising health
  • Diabetes prevention
  • Building healthy habits

Selph works because:
  • We're scientists, doctors and holistic health practitioners so you get the balanced approach to health you need.
  • With Selph, you're not working with an app, or a faceless AI. You're working with real people.
  • We take the time to get to know what makes you, you so you get healthcare that's both personal and personalised.

Your health is yours. It’s unique. There’s no magic pill. No one-size-fits-all test. The challenges you face are your challenges. The goals you set are your goals. It’s our job to find out what works for you, to put you on the right track, and to provide you with the kind of support and guidance you need. You’re not a condition, or a demographic. You’re an individual. A person we’re here to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(71,588)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brillant

Absolutely brillant, quick & easy to order. Clear instructions & very prompt return with results. With a family medical issue that requires screening, this informative & professional service, helps me take a responsible informed approach to my own health, at a fair & affordable price too. Thank you, I will now factor this healthcare provision into my annual checks.

27 June 2026
Selph logo

Reply from Selph

Thank you very much for sharing your experience with us, Victoria.

I'm so glad you found our service easy, quick and valuable. We're here for whenever you need us again in the future. Thank you for choosing us.

Kind regards,
Carmen

Rated 5 out of 5 stars

Good service

Good service

18 June 2026
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Reply from Selph

Many thanks for your 5* review, Anthony - it's really appreciated!

Best wishes,
Carmen

Rated 5 out of 5 stars

PSA test purchased

PSA test purchased. Fantastic service and company providing a service currently gapped (men’s national screening) by UK government.

My first test kit had to be replaced due to my failed blood collecting ability. Amazing communication with the team, with replacement kit received at pace.

Results were provided with bespoke professional interpretation, advice and recommended next steps.

Personally feel this is a really important test for men, those at risk and those seeking assurance.

I have recommended this service to friends and colleagues. Those completing the PSA test saying they were equally happy with the provided service.

I will be setting an annual reminder to undertake my now refined blood taking in 2027 and onwards. Thanks to the entire team.

25 June 2026
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Reply from Selph

Dear Rich,

Thank you so much for taking the time to leave us a review and for recommending us to others - this means a lot to us. We're so pleased to hear that you were happy with the service provided and found it valuable. We'll be here for whenever you need us again.

Thank you for choosing Selph!
Carmen

Rated 5 out of 5 stars

Quick

Quick, easy and efficient.

25 June 2026
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Reply from Selph

Thanks so much for your feedback, Stefan! I'm glad you had a positive experience.

All the best,
Carmen

Rated 5 out of 5 stars

Very quick service for testing

Very quick service for testing, dealt with an issue I had on my account before 9am the same day. Report was readable and written in straight forward language.

25 June 2026
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Reply from Selph

Dear Tim,

Thank you for taking the time to leave us this 5* review! I'm pleased to see we were able to deal with your issue quickly and that you found your results report straightforward to read and understand. Thank you for testing with us.

Best wishes,

Annabel.

Rated 5 out of 5 stars

Great service and product

Straight forward, easy to use and great service.

16 June 2026
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Reply from Selph

Hi Claire,

Many thanks for leaving us a 5* review! We're really pleased that you found our service to be great.

Best wishes,

Annabel.

Rated 5 out of 5 stars

The service offered is highly…

The service offered is highly professional, the test easy to undertake, the analysis and response very rapid and I thoroughly recommend it.

23 June 2026
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Reply from Selph

Dear Gillian,

Thank you so much for this great review and for the recommendation. We appreciate it!

Best wishes,

Annabel.

Rated 5 out of 5 stars

Great service

Great service, kit arrived promptly as did the results with clear explanations and guidance. Good support and response when I had some issue with blood sample.

15 June 2026
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Reply from Selph

Dear Zoe,

Thank you so much for your feedback. It’s great to know you had a positive experience and were happy with the support provided.

All the best,
Carmen

Rated 5 out of 5 stars

Very happy with the customer service

The tests were competitively priced and the finger prick kits were delivered promptly. I managed to fill one of the two tubes but not the second so I called support and Carmen arranged to provide a replacement tube straight away. I'm very happy with the customer service. Test results were also delivered promptly.

4 June 2026
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Reply from Selph

Hi Stephen,

Many thanks much for your feedback and 5*! I’m really pleased to hear that you were happy with the service provided and that I could help with the replacement kit when you needed it. Thank you for choosing us!

Best wishes,
Carmen

Rated 5 out of 5 stars

Professional, speedy service

Speedy service, delivering kit and sending results. Directions for taking faecal sample clear and therefore easy to follow.
Selph is very profession, and offers a vital service.

21 June 2026
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Reply from Selph

Thank you very much for your feedback and kind words! I'm so pleased to hear that you found the service professional, quick and valuable. Thank you for choosing Selph.

All the best,
Carmen

Rated 5 out of 5 stars

Fantastic service

Easy booking, choice on how to collect your sample and fast results.
Very helpful staff who explain the procedure.
Very pleased, I will definitely use Selph again.

19 June 2026
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Reply from Selph

Thank you for your feedback! We're so pleased to hear you were happy with our service and we'll here whenever you need us again. Thank you for choosing Selph!

Best wishes,
Carmen

Rated 5 out of 5 stars

very efficient and professional

Clear instructions. PSA Results back in comprehensive report within 36h

18 June 2026
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Reply from Selph

Hi Robert,

Thanks so much for this 5 star review! We're so pleased to hear you found our service to be clear and quick. Thank you for choosing Selph.

Best wishes,
Tom

Rated 5 out of 5 stars

It has always been reliable and gives a…

It has always been reliable and gives a numerical value and lab copy Fast results

19 June 2026
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Reply from Selph

Many thanks for taking the time to leave us a 5* review - it's appreciated.

Kind regards,
Tom

Rated 5 out of 5 stars

Great service

Great service, comprehensive details to make sure you get the tests done correctly had the results in 48 hours definitely worth the cost I will do the tests I did every 12 months now

18 June 2026
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Reply from Selph

Dear Mr Eynon,

Thank you very much for you feedback. I'm very pleased to hear that you had a positive experience and that everything went smoothly.

We'll be here for whenever you need us again. Thank you for choosing Selph!

Best wishes,
Carmen

Rated 5 out of 5 stars

Excellent fast professional service

Excellent fast professional service. Highly recommend

19 June 2026
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Reply from Selph

Hi Mr William,

Thank you so much for your feedback and for your 5* review. Your high recommendation is really appreciated by all of us at Selph. Thank you!

Kind regards,
Carmen

Rated 5 out of 5 stars

Best in the business.

Best in the business.

Supper happy with the customer care.

Even after test results still happy to support ongoing questions and support !

Best about!!

19 June 2026
Unprompted review
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Reply from Selph

Hi Jack,

Thank you so much for taking the time to leave us a review and for your kind words - this means a lot to us! We're delighted to hear you were happy with the service and customer support provided.

Thank you for choosing Selph!
Carmen

Rated 5 out of 5 stars

Effective and efficient

Prompt, quick support replies. Highly recommended.

18 June 2026
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Reply from Selph

Dear Miss Kotova,

Thank you so much for your feedback! I'm very glad to hear that you had a positive experience with us. We really appreciate your high recommendation - thank you!

Kind regards,
Carmen

Rated 5 out of 5 stars

Very quick turnaround.

Boy, was this a quick result! I posted the sample on the Monday and by Tuesday afternoon I had their email confirming the results! Excellent service.

16 June 2026
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Reply from Selph

Hi Mr & Mrs Watts,

Thank you so much for your 5* review. I'm pleased to hear that everything went quickly and smoothly for you.

Best wishes,
Tom

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