SellYourSkins.com Reviews 

319
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing fast, highly professional assistance and exceptionally friendly service during all daily transactions. Consumers note that the dedicated support team always responds promptly, guides users effectively, and resolves any encountered problems smoothly. Some reviewers were not happy with payment delays and experienced frustrating issues regarding receiving their money on time. Additionally, a few people experienced long waiting times before finally getting a reply from customer support agents. Others also mentioned that bank transfers occasionally took much longer than expected to complete successfully.

What people talk about most

Staff

People report positive experiences with staff, highlighting professional, polite agents who provide kind and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting fast assistance and friendly... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the support team for being fast... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers reported receiving their funds instantly... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was sus at the begining of any website for that service, but after trying out and having much contact with support and great lead trought the process all went perfectly. If someone is scared do with... See more

Rated 5 out of 5 stars

I was very satisfied with the service. The support team, especially Adam W., handled everything quickly and profesionally,Everything was resolved within just a few minutes. Highly appreciated.

Rated 5 out of 5 stars

The support is 100% customer oriented, I have chosen a method that would make me lose most of the funds due to fees, and the agent has recommended me to use a different transaction method, even though... See more

Rated 5 out of 5 stars

Adam done a amazing job at fixing the problem with my funds, also said it was meant to take 1 day to replied, he replied within hours, legend.


Company details

  1. Online Marketplace
  2. Game Store
  3. Payment Service

Written by the company

Need some cash? Sell your CS:GO skins now for real money! Easy transaction in seconds. Best prices of all sites. Instant payments to 180+ countries. Learn more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(319)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been waiting over 4 hours for a…

I have been waiting over 4 hours for a reply from human support to help me with an money issue not receiving my funds told me to contact them and the wait is just outrageous when it says under an hour to wait.

20 November 2025
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Jamie,

We’re sorry to hear about your experience and the long wait you faced.

As you know, our team has already reached back to you and your issue with your payout has been fully resolved!

The delay turned out to be related to your bank rejecting the payout from our side, even though the transfer itself is sent instantly from us. This is what caused both the delay in receiving funds and the need to involve a human support agent.

We’re genuinely sorry that this left you disappointed with our service. We’re a relatively small team, but we do our absolute best to respond as quickly as possible and to fully resolve any payment problems.

We’d kindly ask you to reach out to us again via live chat or email - we’d really like the chance to make your experience with our site better.

Your SellYourSkins Team

Rated 4 out of 5 stars

awsome support agent good respond times after accepting my ticket

the support agent was very nice and once he acaully accepted my ticket or however it works he was always responding within minutes 1-5. why not 5 star is i had to wait 4 hours to acaully get to speak with someone in my case i didnt really mind but i would see how that would be anoying for someone since on the website it says that a support agent should be with me within an hour

12 November 2025
Unprompted review
Rated 1 out of 5 stars

they don´t send you money that they…

they don´t send you money that they should!
I should got around 220€ as they say and i got only 217€

11 November 2025
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Filip,

We’re sorry to hear about your experience.

Our team has checked on your transaction closely, and the difference you mentioned (about €3) comes from payment provider fees, which are clearly displayed during the payout method selection on our site.

Please note, that these are standard processing charges applied by external payment services (in your case - Revolut), and we do not profit from them in any way!

We’d really appreciate if you reached out to our team via the on-site chat - we’ll gladly discuss solutions to make you satisfied with our service.

Thank you for your understanding and trust
Your SellYourSkins Team

Rated 1 out of 5 stars

They reversed a trade

They reversed a trade for a low price pair of gloves, very unproffesionnal

4 October 2025
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello John,

We’re sorry to hear about your experience.

We want to assure you that trades on our site are only processed via official SellYourSkins bot account, therefore you are not in risk of having casual, everyday trades reversed - such as on usual P2P marketplaces - where users will often reverse to take financial advantage.

Please note that the only trade reversals that ever occured on our bots were on the day of October 24. These were not related to market prices or financial decisions, but rather to a severe technical malfunction that occurred right after the CS2 Knife Trade-up update.

Trading was fully disabled by 2:00 AM CEST to protect users, but a server-side issue caused a small number of trades to still go through incorrectly.

These were later reversed in line with our service policies - not out of bad will, but to maintain fairness and platform integrity for all users. Your items were safely returned to your Steam account, right after this flaw was discovered.

We truly appreciate your understanding in this matter, and apologize for all the inconvenience caused 😔

Your SellYourSkins Team

Rated 1 out of 5 stars

Negative

The site isn't worth your attention.

23 October 2025
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Anton,

We’re sorry to hear that your experience with SellYourSkins didn’t meet your expectations. We always aim to provide a transparent and fair trading environment, and we’d appreciate the opportunity to understand what went wrong in your case.

Feel free to contact us via live chat or email so we can review your situation directly and make it right.

Your SellYourSkins Team

Rated 1 out of 5 stars

I sell my knife and next day

I sell my knife and next day, site refund the trade.

23 October 2025
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Rodrigo,

We’re sorry to hear about your experience. Please note that the trade reversals were not related to market prices or financial decisions, but rather to a severe technical malfunction that occurred right after the CS2 Knife Trade-up update.

Trading was fully disabled by 2:00 AM CEST to protect users, but a server-side issue caused a small number of trades to still go through incorrectly. These were later reversed in line with our service policies - not out of bad will, but to maintain fairness and platform integrity for all users.

Your items were safely returned to your Steam account, right after this flaw was discovered.

We truly appreciate your understanding in this matter, and apologize for all the inconvenience caused 😔

Your SellYourSkins Team

Rated 1 out of 5 stars

They Canceled My Trade After Market Crash

I sold a knife and gloves on the website (and was waiting for the 7-day trade protection period to end so I could receive the money), but when the market crashed after an update and prices dropped significantly, they canceled the deal and the trade offer because it wasn’t favorable for them. Now I’m left with items that have lost a lot of value, and since they canceled the pending trade, I’ve also received a 7-day trade ban on them.

23 October 2025
Unprompted review
SellYourSkins.com logo

Reply from SellYourSkins.com

Hello Aleksandrs,

We’re sorry to hear about your experience. Please note that the trade reversals were not related to market prices or financial decisions, but rather to a severe technical malfunction that occurred right after the CS2 Knife Trade-up update.

Trading was fully disabled by 2:00 AM CEST to protect users, but a server-side issue caused a small number of trades to still go through incorrectly. These were later reversed in line with our service policies - not out of bad will, but to maintain fairness and platform integrity for all users.

Your items were safely returned to your Steam account, and the 7-day trade lock is part of Steam’s Trade Protection, not controlled by us.

We truly appreciate your understanding in this matter, and apologize for all the inconvenience caused 😔

Your SellYourSkins Team

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