For one reason or the other I noticed that this company was taking a monthly subscription off my account. I notified them that this was not a subscription I set up, did not use any of their servi... See more
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I found the books listed very comprehensive, but rather sterile and list-like, though there is undoubted value in the content. The upside is that the videos are very watchable and make the cont... See more
Company replied
The team provides a fantastic customer experience. I didn't receive an email with links to the course etc. after purchasing it, but Kristine helped me quickly, friendly, and without any further ado or... See more
I didnt receive it right away, but it was my fault. Thank you for your action. I started reading it already and looks very helpful and promising. Also, this will help me improve in my art entreneu... See more
3.9
Great
38 reviews
Hasn’t replied to negative reviews
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I ask to refund my payment and they…
I ask to refund my payment and they answer very quickly to me.
10 January 2024
Unprompted review
Reply from Sellartguides
Hello Lynette,
Thank you for your kind words.
It truly means a lot to our team, and we are thrilled to hear about your positive experience with our services.
Please know that your satisfaction is our top priority, and we are always here to listen to any suggestions or comments you may have. Your insights are invaluable in helping us enhance our offerings and ensure that we consistently deliver the highest quality service.
Regards,
Kristine
Sell Art Guide Team
Fast Reply, Well Handled
I was not able to download my ebooks but thanks to Kristine, I was able to download and she replied shortly after I contacted support. Thanks for the fast response and content.
1 January 2024
Unprompted review
Reply from Sellartguides
Hello MG,
I am always glad to assist you.
Your feedback is invaluable to us, and we are committed to using it to make improvements that will enhance your experience with our services even further. We understand that your satisfaction is paramount, and we are dedicated to ensuring that our services consistently meet and exceed your expectations.
Our goal is to provide you with an exceptional experience every time, and your input is instrumental in helping us achieve that.
Best Regards,
Kristine of Sell Art Guide Team
Jacob's prompt responses and invaluable…
Jacob's prompt responses and invaluable assistance have significantly contributed to the success of artists through his remarkable program. I highly recommend his support for anyone seeking effectiveness and efficiency in their creative endeavors.
31 December 2023
Unprompted review
Reply from Sellartguides
Dear Lowell,
I wanted to personally express our heartfelt appreciation for the feedback you recently shared regarding our products and services. Your thoughts are incredibly valuable to us, and we're grateful for the time and effort you invested in providing us with your insights.
Our commitment to delivering top-notch products and services to our customers is unwavering, and your feedback is instrumental in helping us achieve this goal. Every comment and suggestion is taken seriously, and I want to assure you that your input will be thoroughly reviewed and thoughtfully considered by our team.
Thank you once again for being a valued member of the SellArtGuide community. We truly appreciate your support and look forward to continually enhancing our offerings based on your valuable feedback.
Warm regards,
Kristine
SellArtGuide Team
I have contacted Kristine at Jacob Lund…
I have contacted Kristine at Jacob Lund Art on multiple occasions and she has handled my issues in a professional and courteous manner.
29 December 2023
Unprompted review
Reply from Sellartguides
Dear Michael,
I wanted to express my heartfelt gratitude for your kind words regarding our interactions. Your feedback, mentioning that I've been able to assist you on multiple occasions in a professional and courteous manner, truly warms my heart.
Ensuring our customers' satisfaction is a top priority, and I'm thrilled to know that your experiences have reflected our commitment to providing excellent service. Your appreciation motivates me and the entire team to continue delivering the same level of professionalism and courtesy in every interaction.
If there's ever anything more I can assist you with or if you have additional feedback to share, please feel free to reach out. We greatly value your continued trust and support.
Thank you once again for taking the time to share your positive experiences. We look forward to serving you with the same dedication in the future.
Warm regards,
Kristine
SellArtGuide Team
$9, Good Value, Worth Looking at the Upsell too!
I found the books listed very comprehensive, but rather sterile and list-like, though there is undoubted value in the content.
The upside is that the videos are very watchable and make the content more palatable. The overall product, at $9, is excellent value.
The material is definitely comprehensive, though the format of using a Google Sheet adds a bit to the complexity until you get the hang of it.
As it is good value for the price, I'm now going for the upsell, which at a short-term promotion of $19 a month looks great value.
20 December 2023
Unprompted review
Reply from Sellartguides
Hi Martin,
I wanted to take a moment to express our sincere gratitude for the feedback you recently provided regarding our products and services. Your insights are invaluable to us, and we greatly appreciate the time and effort you took to share your thoughts.
We are committed to delivering the highest quality products and services to our customers, and your feedback plays a crucial role in helping us achieve that goal. We take every comment and suggestion seriously, and I want to assure you that your input will be thoroughly reviewed and considered by our team.
Regards,
Kristine of SellArtGuide Team
Kristine's response was reasonably…
Kristine's response was reasonably quick, taking into account the country's time zone differences. Kristine is the customer service agent for the course I purchased online and I have found her assistance to be overall generally sound for the enquiries I have made.
Steve
14 December 2023
Unprompted review
Reply from Sellartguides
Hello Steve,
Thanks for your feedback.
We sincerely appreciate your recent feedback, and we are grateful for the positive sentiments you shared. Your satisfaction is our utmost priority, and your kind words inspire and motivate us to strive for excellence.
Rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure that your future interactions with us are even more seamless and enjoyable.
Regards,
SellArtGuide CS Team
Kristine was exceptional at customer service.
Kristine was exceptional. Kind, informative, helpful and quick!
When you purchase things from a facebook ad, customer service isn't always the best. But my email was answered almost immediately and I must say, was delightfully surprised!
27 November 2023
Unprompted review
Reply from Sellartguides
Hi Beth,
Thanks for your kind words.
We sincerely appreciate your recent feedback, and we are grateful for the positive sentiments you shared.
Your satisfaction is our utmost priority, and your kind words inspire and motivate us to strive for excellence.
Regards,
SellArtGuide CS Team
Reply from Sellartguides
Hello Eric,
Thank you for your feedback!
Your satisfaction is of utmost importance to us, and we are truly appreciative of the time you took to share your thoughts.
Your insights and comments are invaluable as we strive to continually enhance our services.
Regards,
SellArtGuide CS Team
Reply from Sellartguides
Hello Baiba,
We wanted to express our sincere gratitude for the positive feedback you've shared with us. Your kind words are truly appreciated and serve as motivation for our team to continue delivering the best possible service.
Regards,
SellArtGuide CS Team
Fast and efficient :)
23 November 2023
Unprompted review
Reply from Sellartguides
Hi Leonardo,
Thank you so much for your feedback.
Your positive feedback motivates us to continue striving for excellence, and your suggestions inspire us to make meaningful improvements to our services.
As we continue on this journey of improvement, your satisfaction remains our top priority.
Regards,
SellArtGuide CS Team
Great customer service!
I accidentally unsubscribed from a mailing list and needed to get back on it. I emailed and heard from Kristine right away. She handled it for me quickly and kindly. I appreciate the prompt and kind customer service. :)
20 November 2023
Unprompted review
Reply from Sellartguides
Hi Sylwia,
Thank you for your kind words.
I wanted to personally thank you for taking the time to provide us with your feedback. Your insights are crucial to us, and we genuinely appreciate your contribution.
Your comments are instrumental in helping us understand how we can better serve you. We are committed to delivering the best possible experience, and your feedback guides us in making meaningful improvements.
Regards,
SellArtGuide CS Team
Fast and good customer service!
10 November 2023
Unprompted review
Reply from Sellartguides
Hello Catherine,
I wanted to take a moment to express our sincere appreciation for your kind words. Your positive feedback means a great deal to us, and we are delighted to hear that you have had a positive experience with us.
It's always gratifying to know that our efforts have made a positive impact on our customers. Your feedback motivates us to continue striving for excellence and to consistently deliver the high-quality service you deserve.
Regards,
SellArtGuide CS Team
Very good customer service
Very good customer service:-) Kristine is very kind and helpful, I really appreciate the help and the concern.
8 November 2023
Unprompted review
Reply from Sellartguides
Dear Mirro,
I wanted to personally reach out and express my sincere gratitude for your kind words and positive feedback. Your encouragement means a lot to us, and it truly brightened our day.
We strive to provide the best possible products and services, and knowing that we've made a positive impact on your experience is incredibly rewarding. Your feedback serves as motivation for our team to continue delivering excellent service and exceeding your expectations.
Regards,
SellArtGuide CS Team
Excellent customer service
4 November 2023
Unprompted review
Reply from Sellartguides
Hi Zuzanne,
I wanted to take a moment to express our sincere gratitude for your recent kind words. Your positive feedback has truly made our day, and we are delighted to know that you are pleased with our service.
We strive to provide the best possible experience for our customers, and it's incredibly rewarding to hear that our efforts have made a positive impact. Your satisfaction is our top priority, and your encouraging words motivate us to continue delivering exceptional products and services.
Regards,
SellArtGuide CS Team
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