Many Parking issues in garage !!!! One of two doors replaced when broke took too long to replace than the new door broke again. You closed the south entrance which caused more parking problems.... See more
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See what reviewers are saying
Smooth and easy In what could have been a chaotic and time consuming move of our stuff into storage, the folks at Self-Storage 1 Lincoln Park guided us in and out, made sure others were taking up t... See more
This is one of the best Storage facilities in Chicago. They really helped me, and make each process very simple. They showed me multiple units, and treated me with great service above and beyond. The... See more
Good price for the short term need that I had. Communication is opportunity for this place. I waited an hour because office representative was helping other client but no sign or so visible. Other iss... See more
Company details
Information provided by various external sources
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles. All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Contact info
140 Town and Country Drive, 94526, Danville
- info@selfstorage1.com
- selfstorage1.com
So helpful with the paperwork!
Very kind and attentive staff
Very kind and attentive staff. Straightforward pricing and clear information. Clean facility. Good energy.
Great service
Easy to set up and got shown the way to…
Easy to set up and got shown the way to the unit
Great staff and facility.
Great place
Shounice, Bianca, and Ciera is great to work with . I’ve been storing here for many years . The ladies are clean , friendly , and helpful.
Great Storage company
I downsized my space and the girls that work there are sooo helpful and nice!!! Best place for storage!
Excellent service
I have had a unit for many years at this building and the staff is excellent! They are very professional and helpful.
Self Storage 1 Lincoln park
Easy and very clean storage space ! I would definitely recommend! The ladies are very nice and helpful.
Bianca and the Team are amazing!
Bianca and the Team are amazing! Helpful, Professional and incredibly knowledgeable. Solution oriented and super pleasant to work with. Highly recommend for any storage needs!
Not super happy with an 75% increase in…
Not super happy with an 75% increase in unit cost. Nothing changed
I have been with this storage on…
I have been with this storage on Sheffield in Chicago for a long time (I mean it's storage) I have definitely seen a decline in accessibility since the pandemic and a very saddening turn on customer service here at this location at least.
Very friendly staff helped me with all…
Very friendly staff helped me with all of my concerns and questions that I had I would highly recommend this self storage to anyone that want great service
Waders need for storage access
Edit:
I was contacted by the staff about my problem this morning. When writing this review I was emotionally charged and did not have all the facts. A pipe busted resulting in the water damage and a reasonable solution to my problem has been reached.
Just came back from my unit and the basement has about 2 inches of water. I'm sure its been there for more than a day. Apparently the staff that works there doesn't care about clean up. ALOT of stuff ruined. Only been there 2 months
Your prices has increased substantially…
Your prices has increased substantially and often the last few years.
Feeling secure
I'd use the storage place for the last few years I live in a different state and I feel very secure and leave my items there The camera and the security of getting into the property I take very seriously as an issue why I use this place keep up the Good work it's appreciated
Favorite storage rental business in the city.
I have used several storage units in the city. Your property is my favorite. Easy in and out, you have parking which is HUGE! Nice office staff and very helpful.
It's gotten too expensive!!!!!
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