SelfDrive Mobility Reviews 839

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 608 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, often highlighting specific individuals for their excellent service and attentive approach. People found the overall service to be efficient and the user experience smooth, with many appreciating the clear communication and ease of the rental process. However, some customers were dissatisfied with the customer service, mentioning issues with slow response times or difficulties reaching a representative. A few other people also felt that the support was lacking once the initial rental was complete, describing experiences where queries went unanswered.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individuals like Sayed, Adil, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and professionalism of staff.... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise agents for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise prompt and helpful... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the smooth, easy, and stress-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy, quick, sensible approach to rent a car. Sayed presented all of the information transparently with all of the terms and a discount was provided. The deposit rate was 1.5 times higher than the go... See more

Rated 4 out of 5 stars

My first experience with you. The application was great, only i was confused regarding the payment. But I call and Mr Sayed did everything to assist me till the end. 🥰 I will definitely share w... See more

Rated 4 out of 5 stars

Although some calls take a long time to reach to someone but the advisors where really helpful and very respectful and they handled ny provlem very well and tome efficient and the refund was successfu... See more

Rated 5 out of 5 stars

I would like to sincerely thank Sayed for his support throughout my car booking process. He was extremely professional, responsive, and consistently proactive at every stage. He anticipated my nee... See more



Contact info

3.9

Great

TrustScore 4 out of 5

839 reviews

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Replied to 1% of negative reviews

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Rated 5 out of 5 stars

Rental Experience

Gasser was very helpful and supportive throughout the process. He was easy to communicate with, responsive, and made the experience smooth overall. Really appreciate his assistance.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Review

Gasser was helpful and answered my questions and provided the required information in detail. Overall very good customer service.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would like to thank Mr. Danish Ansari for following up on the delivery and confirming that everything was in order.
The car was delivered earlier than scheduled. It was clean, and I was amazed because even though I did not get the color I requested, I received a car that exceeded my expectations and was in very good condition.
• The company delivered the car earlier than scheduled.
• The vehicle was clean and in excellent condition.
• The overall service exceeded expectations despite the color not being available.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Afro’s Shaikh for ur kind…

Thank you Afro’s Shaikh for ur kind support and service and get the desired vehicle in time… for your promptness, quick response, transparency and ease in understanding our requirements… thank u

25 December 2025
Unprompted review

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