SelectSpecs.com Reviews 81,373

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including frames and lenses, often noting they are comparable to or better than those from high-street opticians. The pricing is frequently highlighted as exceptional, offering significant savings compared to other retailers. The ordering process is described as straightforward and easy, with many appreciating the wide selection of frames and lens options available. Delivery is generally quick and efficient, with customers often receiving their orders in a timely manner. However, some customers experienced issues with delivery speed, particularly when opting for express services that did not meet expectations. A few reviewers also reported problems with lens quality, such as thick lenses not fitting frames properly or causing distorted vision. There were also isolated instances of dissatisfaction with customer service when attempting to resolve order issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent prices and wide... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the great quality of products,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the exceptional value,... See more

Order

People report positive experiences with order processing. Many customers found the ordering process to be... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to order my new glasses with prismatic lenses. I went to my local optician who supplied me with my first pair which costs hundreds of pounds. Out of curiosity I came to select specs. The same pr... See more

Company replied

Rated 5 out of 5 stars

Excellent range of glasses at reasonable prices.even accounting for the price of varifocal lenses I paid less than the cost of frames alone on the high street. I chose tinted lenses for sunglasses an... See more

Company replied

Rated 4 out of 5 stars

An extensive selection at very good prices. If you can't find a pair on their site, then you must be extremely picky. As I only purchased frames, I thought the dispatch and delivery was uneccessaril... See more

Company replied

Rated 4 out of 5 stars

The process of ordering the glasses was very straightforward and the prices really good. the quality was fine for the price and they worked extremely well as my driving glasses. The only problem was d... See more

Company replied


Company details

  1. Glasses Store
  2. Fashion Accessories Store
  3. Sunglasses Store

About SelectSpecs.com

Written by the company

Caring for your Vision for over 19 years (since 2005).

We're proud to supply the World's Cheapest Glasses from £6 including Single Vision Basic lenses alongside a great collection of designer frames and sunglasses from Oakley, Ray-Ban, Prada, Police and many many more.

Prefer contact lenses? Don't worry, we also sell these! Lenses from B&L, Ciba, J&J and CooperVision are now available!

Free worldwide delivery for orders over £49 + FREE Returns & Exchanges. See website for full details.

100% Satisfaction Guaranteed

FREE 120-Day Money Back Guarantee

If you're not happy with your purchase for any reason we will happily refund you. See our website for more information.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

81K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Good quality spectacles and service

Good quality spectacles and service

22 April 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Richard,

Thank you for taking the time to leave such a nice review. It’s great to hear you were happy with both the quality of your spectacles and the service you received.

We always aim to make sure our customers get a good pair of glasses and a smooth experience from start to finish, so your feedback means a lot to us. If you ever need anything else or have any questions, just let us know.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Basic, good product and service. That's rare these days!

Easy to follow instructions.
Extensive range of frames.
Lots of lens options.
Good prices.

What's not to like?

14 April 2026
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Reply from SelectSpecs.com

Hi Rob,

Thanks for taking the time to leave such a nice review. It’s great to hear that you found the instructions easy to follow and that our range of frames and lens options made the choice straightforward for you.

We also really appreciate you mentioning the prices — we work hard to keep things good value while still offering plenty of choice. If you ever need anything else or have any questions, just let us know and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Good Value for money

Good value for money

14 April 2026
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Reply from SelectSpecs.com

Hi Joe,

Thanks for taking the time to leave a review. It’s great to hear you found us good value for money, as we always aim to keep our prices fair without compromising on quality.

If you ever need anything else or have any questions, feel free to get in touch with us at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 3 out of 5 stars

Frames lower quality over years

Purchased exactly the same frames twice before as my prescription changed over the years, but the quality of these frames is a lower quality. Will look for another company for future orders.

16 April 2026
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Reply from SelectSpecs.com

Michael

Sorry to hear this. Unfortunately I can only find the one order in your account so cannot see what frames were selected previously.

Please do note that this is a designer supplied frames and not one of our own products, and as such we cannot control the quality of the branded product.

If you would like to return the frame for a refund or exchange, please contact our customer services team for assistance. Thank you.

Regards
SelectSpecs

Rated 4 out of 5 stars

Affordable Glasses Without Compromising Quality

I’m genuinely impressed with SelectSpecs. The whole process was far easier than I expected — the website made choosing frames simple, and uploading my prescription was straightforward. My glasses arrived quickly, well‑packaged, and the quality is excellent. The lenses are clear, comfortable, and every bit as good as the expensive pairs I’ve had from high‑street opticians.

The value for money is outstanding. Prices are far lower than the high street, yet the frames feel sturdy and well‑made. I also appreciated the huge range of styles and the helpful guidance on measurements, which made it easy to pick the right fit.

Overall, brilliant service, great quality, and unbeatable prices. I’ll definitely be ordering again and happily recommend SelectSpecs to anyone looking for affordable, reliable eyewear.

14 April 2026
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Reply from SelectSpecs.com

Hi Howard,

Thank you for such a thoughtful review. It’s great to hear that the whole process felt straightforward for you, from choosing the frames on the website to uploading your prescription, and that your glasses arrived quickly and well packaged.

I’m especially pleased you found the lenses clear and comfortable, and that the quality and value compared so well with high-street opticians. It’s also nice to know the range of styles and measurement guidance helped you find the right fit.

We really appreciate your recommendation and your plan to order again. If you ever need anything in future, just drop us a message and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Very impressed with the speed of the…

Very impressed with the speed of the service and very happy with my new specs

17 April 2026
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Reply from SelectSpecs.com

Hi Karl,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you were impressed with the speed of our service and that you’re very happy with your new specs.

We really appreciate your feedback, and we’ll keep working hard to make sure we continue delivering a quick, reliable service and great products that our customers can enjoy.

If you ever need anything else, please feel free to contact us at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Perfect

Good glasses, last long

24 July 2025
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Reply from SelectSpecs.com

Hi Estella,

Thank you for taking the time to leave your review. It’s great to hear that you’re happy with the glasses and that they’ve been lasting well.

We always aim to provide products that are reliable and good value, so it’s lovely to know they’ve been a good fit for you. If you ever need anything else or have any questions, please feel free to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Very pleased as always

Very pleased as always. Excellent choice of frames and styles. My order always takes a little longer because I have varifocals, but they still arrived ahead of when I expected them!

19 April 2026
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Reply from SelectSpecs.com

Hi Sharon,

Thank you for taking the time to leave such a lovely review. It’s great to hear you’re very pleased as always, and that our choice of frames and styles continues to suit you well.

We’re especially glad your varifocal order arrived ahead of when you expected — we know those can take a little longer to prepare, so it’s good to know the wait was still shorter than anticipated.

We really appreciate your continued support and will keep working hard to provide the same reliable service and quality products each time. If you ever need anything else, just let us know.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Really happy with my specs and the ease…

Really happy with my specs and the ease of ordering
Was delivered quickly and efficiently
Have now ordered another pair

9 April 2026
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Reply from SelectSpecs.com

Hi Susan,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you’re really happy with your specs and found the ordering process easy from start to finish.

I’m also pleased the delivery was quick and efficient, and it’s brilliant to know you’ve already ordered another pair. That kind of feedback means a lot to us, and we’ll keep working hard to make sure every order is just as smooth.

If you ever need anything at all, please don’t hesitate to get in touch with us at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 1 out of 5 stars

Was very disappointed with the lens on…

Was very disappointed with the lens on my glasses as it was so thick it is sticking out of the frames, not a good look I know I did not pay much for them but I did expect the lens to fit the frame.

16 April 2026
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Reply from SelectSpecs.com

James

Sorry to hear this. You do have a fairly high reading prescription that would likely result in thicker lenses, especially with the index selected. For your prescription we would recommend a higher index lens but this would be at an additional cost.

While we do not see any issues from our side that would result in a negative review, if you would like to return your glasses for refund or exchange to thinner lenses, please reach out to our customer services team. Thank you.

Regards
SelectSpecs

Rated 1 out of 5 stars

I purcased distance specs and they were…

I purcased distance specs and they were perfect so ordered reading and ticked use same prescription the only one entered.These specs lenses were useless.I spoke to an operative who said i had entered the wrong prescription to which i explained that i only put one.He told me to view the website and additional data was present,not of my doing.This i explained but the advisor who clearly had been trained by the K G B and was programmed to admit nothing put the blame on me.I gave up, ordered from Specscart with same prescription and a perfect pair arrived overnight. In reply to selectspecs reply.Rubbish you made a mistake and will not admit it.I entered one prescription and one prescription only.Any additions were made by youselves.I gave the exact prescription to your competitor and the specs were perfect.account details mrs annette peake.order 3255369.

16 April 2026
Unprompted review
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Reply from SelectSpecs.com

Hi

Unfortunately we cannot identify you as a customer based on the information provided (no order number and no identifiable name), therefore we cannot verify this as a genuine experience.

In this case it is likely that an incorrect prescription was provided for your reading prescription. If we were provided with the correct information, like the competitor mentioned likely was, we can confirm that the supplied glasses would be perfect for you.

Please provide an order number? If this review was not intended for our business we kindly request that this is removed. Thank you.

Regards
SelectSpecs

Rated 5 out of 5 stars

The quality of frames and lenses

The quality of frames and lenses, the price, the standard of work, and this time the time taken to do the specs, I cannot fault in any way, I’m so pleased with everything.

19 April 2026
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Reply from SelectSpecs.com

Hi Ann-Marie,

Thank you so much for your lovely feedback. It’s great to hear that you were pleased with the quality of the frames and lenses, the price, the workmanship, and how quickly your specs were completed this time.

We really appreciate you taking the time to share this, and it means a lot to know we’ve been able to provide a service you can’t fault. That’s exactly the kind of experience we aim to give, along with good value and reliable products you can trust.

If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Swift with my order and arrived in good…

Swift with my order and arrived in good packaging.

12 April 2026
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Reply from SelectSpecs.com

Hi Emilie,

Thanks for taking the time to leave such a nice review. It’s great to hear your order arrived quickly and was well packaged — both are things we work hard to get right.

We’re glad everything reached you safely, and we’ll keep doing our best to make sure orders are handled just as smoothly in future. If you ever need anything at all, just let us know.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great price and glasses were great

17 April 2026
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Reply from SelectSpecs.com

Hi Simon,

Thanks for leaving such a kind review. It’s great to hear that your glasses arrived quickly, were a great price, and that you’re happy with the glasses themselves.

We work hard to keep the whole process simple and good value, so it’s always nice to know that came through for you. If you ever need anything else, just let us know and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

I love my specs

I love my specs

19 April 2026
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Reply from SelectSpecs.com

Hi Donna,

Thank you for your lovely review. It’s great to hear that you love your specs, and we really appreciate you taking the time to let us know.

We’re pleased you’re happy with your glasses, and we’ll always do our best to keep delivering products and service you can feel good about. If you ever need anything at all, just drop us a line at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 4 out of 5 stars

Happy customer

Great, speedy service with good range of glasses. I liked that home trials were available so you can find the right frame before ordering. Prices are good (4 pairs for around £280) compared to high street opticians - there are other online providers I've used which are cheaper but lack the service (e.g. no home trial, slower dispatch). Overall, would recommend.

4 April 2026
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Reply from SelectSpecs.com

Hi Laura,

Thank you for taking the time to leave such a thoughtful review. It’s great to hear that our speedy service and range of glasses made a positive impression, and that the home trials helped you find the right frame before ordering.

We’re also pleased you felt the pricing offered good value, especially compared with high street opticians. Offering a better balance of service, choice, and convenience is exactly what we aim for, so your feedback means a lot.

If you ever need anything else, please don’t hesitate to get in touch and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

All delivered on time

Easy to order and everything delivered on tkme with good feedback on the delivery itself

11 April 2026
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Reply from SelectSpecs.com

Hi Thomas,

Thank you for taking the time to leave such a kind review. It's great to hear that the ordering process was easy and that everything arrived on time, with good updates along the way.

We really appreciate you highlighting the delivery feedback too, as keeping customers informed is something we work hard on. If you ever need anything else, please feel free to get in touch.

Regards,
SelectSpecs

Rated 2 out of 5 stars

Prescription glasses ordered 28…

Prescription glasses ordered 28 February, arrived 18th April........

18 April 2026
Unprompted review
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Reply from SelectSpecs.com

Matthew

Sorry to hear this. Please do note that the selected frame was a non-stocked designer item displayed as 'available to order'. We do advise on our product pages that non-stocked designer frames can take up to 28 days to arrive with us.

Full details of all our timescales can be found here: https://www.selectspecs.com/info/shipping-delivery/

The order was placed on the 28th February and the designer frame arrived with us on the 12th March. Please not that your order for multifocal lenses was completed and dispatched on the 14th April in line with our advised production timescales for non-stocked items (allow up to 28 days for the frame to arrive) with multifocal lenses (we quote 3-4 weeks for production of this lens type).

Apologies for any inconvenience caused.

Regards
SelectSpecs

Rated 5 out of 5 stars

Excellent service

Excellent service

15 April 2026
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Reply from SelectSpecs.com

Hi Rhona,

Thank you for your lovely review and for taking the time to leave it. It’s great to hear you found our service excellent.

We really appreciate your feedback, and we’ll keep doing our best to make sure every order is handled smoothly and efficiently. If you ever need anything else, please don’t hesitate to get in touch.

Regards,
SelectSpecs

Rated 4 out of 5 stars

Easy to use

Easy to use, value for money will definitely use again

18 April 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Sharon,

Thank you for taking the time to leave such a lovely review. It’s great to hear that you found the process easy to use and that you felt it offered good value for money.

We really appreciate your kind words and are pleased we could provide a service you’d be happy to use again. If you ever need any help in the future, we’ll be here and you can always reach us at customersupport@selectspecs.com.

Regards,
SelectSpecs

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