The sauna is exactly as I expected. I had to get a very small one because of space limitations, but it does the trick. Customer service has been top-notch. They’ve answered my questions and solved a c... See more
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The size of this 1-2 person elite is perfect for in-home use. Definitely a one person sauna, but more roomy than some of the “little box saunas” you see out there. Both myself and my teenage daughter... See more
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Absolutely top-notch. Delivery was perfectly coordinated, assembly instructions were crystal clear. Expectations were set accurately by Alex. Sauna took a few weeks to arrive. The final product is gor... See more
Company replied
Sent wrong sauna, included an erroneous box of rocks, no heater control, parts missing, no speaker, no free bucket, ladle or hygrometer, even had a door that wasn't shown on website for any model. No... See more
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Company details
Written by the company
Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!
Contact info
312 West 2nd St. #3439, 82601, Casper, United States
- +1 (866) 698-6690
- sales@selectsaunas.com
- selectsaunas.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great Company Selling Top Saunas!
Outstanding experience ordering my Golden Designs Barcelona Elite 2 person infared sauna. Select Saunas answered all my questions via email almost immediately and my mom who ordered around the same time had a really easy time getting questions answered over the phone. Select sauna called me the next day after my order to schedule shipment and they were able to deliver it two days later! Shipment was quick and easy. They use their own shipment company to deliver it directly to you so it’s not just UPS tossing your package in the driveway. The sauna was packed extremely well and not a single piece was broken or missing. The sauna took my wife and I about 15 minutes to put together and it works great. Heats up to full temp in about 40 minutes and we love it. If you are looking for a golden designs sauna (amazing company building quality saunas in California with great material) then there is no better authorized dealer than select saunas!

Reply from Select Saunas
Worth every penny
We’re amazed by our Golden Designs hybrid sauna. Expensive but worth every single penny. Gets hot and steamy and the infrared capability is the cherry on top. Really the best of both worlds.

Reply from Select Saunas
No issues at all
Read up on reviews about lack of response and wrong items sent so made sure correct items were shipped and asked a lot of questions. Alex and Chris never took longer than 30 mins to reply to my emails and always picked up the phone. Even after hours on one occasion. Not sure what those reviews were about - couldn’t be happier with my experience and can happily recommend Select Sauna.

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Reply from Select Saunas
Responsive to questions
Responsive to questions, concerns and generally easy shopping experience. Very considerate customer service.

Reply from Select Saunas
Excellent
Excellent company with good products. Set clear delivery expectations from the start. The sauna pallet arrived well-packed and was carefully delivered by the Saia delivery agent. Construction was surprisingly easy with crystal clear instructions. I am more than happy to recommend the Almost Heaven Charleston barrel sauna from Select Saunas.

Reply from Select Saunas
Amazing Experience & Sauna!
This was an amazing experience & company! Alex in sales was super helpful the whole process!

Reply from Select Saunas
Select Sauna rocks
Just installed our new hot tub and took the first bath.
Was worried that not all the plastic/wood parts would seat tightly but this tub is of excellent quality, Customer support is the best I have EVER experienced! Quick and helpful answers both via email and phone.

Reply from Select Saunas
Great pricing
Great pricing, fast shipping, and friendly customer service. I haven’t put the sauna together yet, but the experience so far has been great

Reply from Select Saunas
Excellent customer service
Excellent customer service.
Select Sauna customer service is like no other. They followed up on my request timely and even helped me 6 months after I purchased my Sauna with some questions I had regarding building it and parts. They were friendly and very helpful. It's nice when a company like Sauna Select follows up and helps like they have. Thank you again for all your help with my sauna... I love it!

Reply from Select Saunas
Finally, our very own backyard sauna!
Had our first session in our new sauna last night. A Dundalk Georgian cabin. Gets hot and steamy fast with the Huum Drop 9 kilowatt. We are deeply impressed by the quality and charm of this thing.

Reply from Select Saunas
Sauna took a long time to come in but…
Sauna took a long time to come in but the company communicated an accurate timeline. Every time I asked a question, it was answered within 48hrs.
Sauna was packaged great for shipping. Set up was pretty easy and sauna works great. Would/will definetly reccomend.

Reply from Select Saunas
It was easy to place an order
It was easy to place an order.
Someone responded fast when I had questions.
Love my sauna!

Reply from Select Saunas
Stellar Experience with Select Saunas
Friendly and informative sales team. Alex and Christopher were knowledgeable and always quick to respond. Kept me informed of the delivery ETA and the driver called me to work out a delivery date. Simple manuals to get the sauna built. All-around stellar experience.

Reply from Select Saunas
We love our barrel sauna that we…
We love our barrel sauna that we ordered from Select Saunas. Everyone I worked with there was prompt, friendly and helpful. The customer service was outstanding. And we just love the sauna. We’ve had it 9 months now and it has worked fantastically. Plus the price was much better than the competitors. We would definitely do business with them again.

Reply from Select Saunas
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