Loved the item just had asked several questions about how to get refills for the item I got the wand it doesn't fit others but no response just didn't want to use it with the disc I have and then coul... See more
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Ordered my product and it wasn’t delivered till more than a month later. I emailed select basics and after several messages exchanged I was told it was the shipping company’s fault not theirs so they... See more
Company replied
Got the chargers for gifts and everyone I got them for says they love it. I appreciate the experience… no issues at all! I definitely will recommend! The product, order and delivery service get five s... See more
Product as described, no problems Packaging was battered, probably from shipping carrier but product was not damaged she liked em... so happy wife happy life thanks
3.9
Great
40 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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It charges really fast, although it doesn’t charge with my case on.
It’s really nice and charges quick. It’s nice to have when away from home.
15 May 2026
Unprompted review
It was exactly what I wanted and needed
It was exactly what I wanted and needed
8 May 2026
Unprompted review
Blame shifters
Ordered my product and it wasn’t delivered till more than a month later. I emailed select basics and after several messages exchanged I was told it was the shipping company’s fault not theirs so they didn’t have to deal with it. This company didn’t take any responsibility and are very unprofessional! Then after finally getting my product my card was being charged $29.99 a month for a membership that included nothing and that I didn’t agree to. I will be seeking compensation from this company through legal steps. DONT ORDER FROM THIS COMPANY. They are affiliated with Shop app and hide behind other businesses instead of owning their own faults.
3 March 2026
Unprompted review
Reply from Select Basics
We hear you, and this clearly hasn't gone the way it should have. A month-long wait followed by membership charges you weren't expecting is a lot to deal with, and we want to take another look at everything together.
Your info has been requested through Trustpilot so our team can review the full order history, the support thread, and the membership charges in one place.
Give us the chance to make this right.
They said my item was delivered (3…
They said my item was delivered (3 weeks after ordering), but I have never received it. They claim they are not responsible for lost purchases. And they would not ship me another item or give me a refund. Do not do business with this company. They are crooks. Buyer beware!
14 May 2026
Unprompted review
Reply from Select Basics
Really sorry to hear this, and we appreciate you flagging it. An order showing as delivered when nothing actually arrived is a terrible experience, and we'd like the chance to look into it properly.
Our team has requested your info through Trustpilot so we can pull up the order, dig into the tracking, and figure out what went wrong on the delivery side.
We'd really like to turn this around for you.
Order came quickly
Order came quickly. A little disappointed that it's not a rapid charge power bank.
7 May 2026
Unprompted review
I use the little saver for my face over…
I use the little saver for my face over my upper lip. It's terrific and I don't have to worry about cutting my face. I love it!
8 May 2026
Unprompted review
Excellent customer service and great…
Excellent customer service and great product
10 May 2026
Unprompted review
Loved the item just had asked several…
Loved the item just had asked several questions about how to get refills for the item I got the wand it doesn't fit others but no response just didn't want to use it with the disc I have and then couldn't use it again. After they were gone
2 May 2026
Unprompted review
The product I love it u don't have to…
The product I love it u don't have to worry about a wet brush just lingering in the corner growing bacteria
4 May 2026
Unprompted review
This product does the work very easy and it awesome.
This product does the work. I love it. I will recommend to everyone ❤️
8 May 2026
Unprompted review
If I could give this company negative…
If I could give this company negative numbers, I would. They ripped me off. I never got the product and they still charged me the next month for the subscription. No refund or replacement offered.
15 April 2026
Unprompted review
Reply from Select Basics
Thanks for sharing this, and we're really sorry to hear about your experience. Not receiving an order and then seeing another charge come through is definitely not how this should go.
That's not the experience we want anyone to have. We've requested your info through Trustpilot so our team can pull up your order, look into what happened with the delivery, and get the charges sorted out directly.
Hoping we can turn this around for you.
Got the chargers for gifts and everyone…
Got the chargers for gifts and everyone I got them for says they love it. I appreciate the experience… no issues at all! I definitely will recommend! The product, order and delivery service get five stars!!!!
29 April 2026
Unprompted review
A Must Buy
They are stylish and so compact they fit anywhere in your purse or pocket.
6 May 2026
Unprompted review
Easy to order, fast shipping and great product!
8 May 2026
Unprompted review
I thought I had already left you a message I'm not really sure what day I got it..
I thought I had already left you a message but I'm not sure now. But I loved your product. It's beautiful.
1 May 2026
Unprompted review
Quick and friendly!
7 May 2026
Unprompted review
The product doesn't work
The product doesn't work. They will not refund. scamming people
6 May 2026
Unprompted review
Reply from Select Basics
Thanks for sharing this. I can understand how frustrating it must feel to have a product not work as expected and feel like you're not being heard on the refund side.
That's not the experience we want anyone to have. We've requested your info through Trustpilot so our team can take a closer look at your order and account history and help get this resolved directly.
If anything still feels off after that, please let us know, we're here and happy to help.
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