Select & Protect Reviews 3,011

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 427 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often noting that the cost was significantly lower than competitors while still providing comprehensive coverage. People found the website easy to use and navigate, making the process of obtaining quotes and purchasing policies straightforward and efficient. The overall service was frequently described as very good, with many appreciating the quick delivery of digital policy documents. However, some customers experienced issues with the online portal, specifically difficulties with logging in, registering accounts, or accessing their policy documents. A few people also mentioned unexpected price increases between quoting and purchasing.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the pricing competitive and reasonable,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of navigating the website... See more

Website

Clients share positive opinions on the website, with many praising its ease of use and navigation for... See more

Service

People report positive experiences with service. Many customers praise the efficiency and ease of use, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the policies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a glitch in emailing me my travel insurance documents. When I rang to follow this up, the young man I spoke to was extremely helpful polite and apologetic for the problem. I wish I had his n... See more

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

The process was simple to sign up for the full year Whole World Travel insurance. But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything... See more

Rated 5 out of 5 stars

Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy booking

Easy booking, covers all pre-existing medical conditions and a very competitive price.

28 April 2026
Rated 1 out of 5 stars

Misleading.

Misleading.
You have accepted my request for the insurance to travel to Ukraine, but then, after I've payed the premium we told me that you're not covering travels to Ukraine. You are simply misleading your customers, which in itself is very disgusting and dishonest. Zero stars if that would be possible.

22 April 2026
Rated 4 out of 5 stars

Informative

Not much I can say. It was done on the internet for me. I’m older and don’t always like using it .

10 April 2026
Rated 5 out of 5 stars

Exceptional Cover criteria

The policy had everything I'd potentially need to be supported in any eventuality like a doctor at hand facility and all the emergency numbers I'd potentially need which i took with me.
Thankfully I didnt need all of that.
It was easy to sign up to and had reasonable cover rates for my age group. I'd highly recommend Select & Protect. See you on my next travel.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Select and Protect

We would always recommend and use select and protect because we feel self assured we will be looked after should a problem arise like it did on one holiday.Select and protect have our vote always.

8 April 2026
Unprompted review
Rated 2 out of 5 stars

Unable to register to collect vital documents

Greetings.
Recieved a link to register in order to acquire the insurance documents. However, having "put in" all that was asked of me, still haven't been able to acquire the documents. It is now crucial that I gain access, as I will be travelling in less that 5 days. Worrying. Not sure I will be covered, even though I have a Policy No.
Yours. Eli

6 April 2026
Rated 5 out of 5 stars

exactly what I wanted and needed

Really easy to get exactly what I wanted, which was only 4 days skiing insurance. Other company wanted to 'include' winter sports on the annual insurance. I only wanted 4 days worth! So Select & Protect did what I wanted.

23 March 2026

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