Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more
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About Sekonda
Written by the company
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Contact info
Alexander House, Chartwell Drive, LE18 2EZ, Leicester, United Kingdom
- 0116 288 2500
- customerservice@timeproducts.co.uk
- sekonda.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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Great watch
Got myself a decent smart watch as the cheap ones were not updating very well. Love the fact that I got to choose an extra watch strap. Great quality.
Very pleased with the quality and…
Very pleased with the quality and service when I bought online. I purchased the Monika watch, which is very reminiscent of a Cartier watch. Excellent value for money. The watch looks even better than on the website. Highly recommended.👍
So disappointing
Lovely watch, very excited to receive it Just what I wanted but lasted 2 weeks. Charger broken completely, bought 2 new chargers and the watch still won’t charge! Not fit for purpose!

Reply from Sekonda
Happy with watch
Happy with watch, however not sure how accurate the sleep scores and heart rates are compared to my previous Fitbit.
Cannot get the watch to work with my…
Cannot get the watch to work with my iPhone very disappointed

Reply from Sekonda
Slightly disappointed
Was disappointed for having to pay to get the watch strap shortened
My old watch fit bit had different strap sizes
I like the Sekonda track watch but feel reluctant to get different straps as not sure about the sizes
Beautiful and sparkly
Ordered online with 10% discount arrived 3 days later whatxz beautiful, beautiful watch, so pleased wish they did a matching bracelet !! So so happy
Great product easy to setup and use.
I purchased the digital watch with…
I purchased the digital watch with silver strap.
I like the design and the price is very reasonable. It’s easy to set up with the Sekonda App.
My only gripe is the choice of watch faces. For a ladies watch the faces are not particularly interesting. Quite a few are ‘sporty’ or overly ‘busy’ in appearance.
I also would have liked a choice of alarm sounds and a snooze feature.
FabGood delivery time
Good delivery time. Lovely watch! I’ve left the smart watch era and back to analog, it’s fab!
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