Southeast Financial Reviews 4,868

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience, from application to funding. Reviewers are particularly impressed with the quick response times and the smooth user experience. While the overall sentiment is highly positive, some customers mentioned that they would have appreciated more verbal communication instead of text messages. A few also noted that communication and explanations of timelines could have been improved, though these issues were often resolved quickly by calling a manager.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Consumers consistently report a positive user experience, describing it as pleasant, easy, and fast. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

This was easy !

Every person that we came in contact with gave prompt, professional service. The entire process was easy and stress free.

A huge shout out to our loan officer Brooke Carico!

18 September 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much for your kind review! Our team works hard to ensure our customers have the best experience, and your feedback means a lot to us. We truly appreciate your business and are thrilled to hear that you are enjoying your new RV.

Thanks again, Brooke

Rated 5 out of 5 stars

Streamline and professional

Streamline and professional! Would highly recommend.

17 September 2025
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Reply from Southeast Financial

It was a pleasure working with you on RV refinance! Thank you!
-Alison

Rated 5 out of 5 stars

The Stacy & Grace Show

I’ve purchased 2 campers prior to my purchase through Southeast Financial through different finance companies. Stacy and Grace made my experience here the smoothest financial transaction I’ve ever participated in. They communicate well, promptly tend to questions and needs, and overall offered peace of mind. Give these wonderful ladies a raise!!!!

18 September 2025
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Reply from Southeast Financial

Thank you so much! It was a pleasure working with you! -Stacy

Rated 5 out of 5 stars

Amazing group!

Tonya and Mackenzie were amazing to work with. Both answered questions and returned my messages promptly. Everyone was extremely professional and I felt that I was in good hands the entire process.

17 September 2025
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Reply from Southeast Financial

Thank you for your feedback! It was so nice working with you! ~ Tonya

Rated 5 out of 5 stars

Tonya Eubanks was exceptional

Tonya E. was a great help throughout the loan process she was there when I had questions and every issue we had she worked through them. Highly recommend her and her team for a quick easy process.

16 September 2025
Unprompted review
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Reply from Southeast Financial

Thank you for your kind review! It was a pleasure working with you! ~ Tonya

Rated 5 out of 5 stars

Highly recommend Southeast Finance!

Tonya Eubanks is awesome to work with! Even with a difficult seller,she kept me up to date on progress, and would always email or call very quickly!
My questions and concerns were thoroughly discussed,and she walked me through the entire process. Tonya Neff in the finance department handled things quicky and efficiently. Very good people to work with and very personable!

27 August 2025
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Reply from Southeast Financial

Thank you so much for the review! It was so nice working with you! ~Tonya E.

Rated 5 out of 5 stars

Great experience!!!

Our overall experience with Southeast Financial was nothing but exceptional. Alison and Grace did a wonderful job on our camper loan. They were very professional and prompt throughout the loan process. Great experience all around and would highly recommend Southeast Financial!!!

6 August 2025
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Reply from Southeast Financial

Thank you so much for the wonderful review! It means a lot to hear that you had such a great experience. Grace and I truly enjoyed working with you, and we’re so glad we could help make the camper loan process smooth and stress-free. Wishing you lots of fun and adventure in your new camper!
-Alison

Rated 5 out of 5 stars

Southeast Financial did a fantastic job…

Southeast Financial did a fantastic job with my boat loan! The process was smooth, communication was clear, and they kept me updated every step of the way. Everything was handled quickly and professionally, and I couldn’t be happier with the experience. Highly recommend!

15 September 2025
Rated 5 out of 5 stars

Wow!

Wow!! So glad I called them, great experience from start to finish!! Had the lowest rate I could find!!

11 September 2025
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Reply from Southeast Financial

It was a pleasure working with you, and I’m thrilled we could help you lock in such a great rate. Congrats on your new boat!
-Alison

Rated 5 out of 5 stars

Top notch people all the way

Top notch people all the way
Very prompt very informative I just can’t say enough about the no hassle experience

11 September 2025
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Reply from Southeast Financial

Thank you, Jeff! Glad you had a great experience! It was nice working with you! ~Tonya

Rated 4 out of 5 stars

Good experience

Overall good experience. Great rates! Could have been better with communication and explaining timelines. More verbal communication would have been appreciated versus receiving a text message. Had to call and request a manager which was very helpful and responsive.

9 September 2025
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Reply from Southeast Financial

Thank you for sharing your experience with us! We truly value your feedback about communication and timelines. We’ll make sure your comments are shared with our team so we can provide clearer and more personal updates moving forward.

We appreciate the opportunity to serve you and hope to work with you again in the future.

Rated 5 out of 5 stars

Hi it went pretty good

Hi it went pretty good, Tonya kept us informed and worked with us to get things done, thanks Laz

4 September 2025
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Reply from Southeast Financial

Thank you for the feedback! It was a pleasure working with you both! Enjoy that new boat! ~ Tonya

Rated 5 out of 5 stars

A wonderful loan officer

I appreciate Brooke for being with me every step of the way. She has a wonderful customer-oriented personality that guided me through the whole loan process. She was there for all of my questions and regards. I definitely will refer Southeast Financial to all of my friends, Thank you Brooke!

29 August 2025
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Reply from Southeast Financial

Thank you so much for your kind words and for taking the time to leave a 5-star review! It was truly a pleasure working with you, and I’m so glad I could help guide you through the loan process. Your recommendation means a lot.

-Brooke

Rated 3 out of 5 stars

Everything was great except funding

Everything was great except funding. Allison was awesome. The inability to have the funding done by wiring has caused us weeks of delay in actually getting our boat. If it weren’t for that part of the process we would be very happy but because wiring is not an option I doubt we would use SE again

25 August 2025
Rated 5 out of 5 stars

Candace was absolutely amazing

Candace was absolutely amazing! She got everything done in a timely manner so that we were able to make our trip happen with our new RV. She was very communicative and helpful, honestly I would give her more than 5 stars if possible. Thank you so much SE Financial for making our traveling dreams come true!

28 August 2025
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Reply from Southeast Financial

Thank you so much for the kind words Justin! It was a pleasure working with you and I hope you enjoy your new RV!-Candace

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