Seel Reviews 5,477

It's so worth taking just in case. They took care of my case easy and I got a refund

Trusted and good service.
Quickly responde to the open case.
Continue like that

Solved the issue and received my refund quickly.

I HAVE HAD TO DEAL WITH SEEL TWICE USING THEM FROM THE SAME COMPANY AND EACH TIME THE CUSTOMER SERVICE HAS BEEN GREAT. EVEN THOUGH YOU DO NOT TALK TO A LIVE PERSON THEIR RESPONSE IS ALWAYS PROMPT.

They worked with me when I didn't understand how to submit about issues with my order. They were very helpful and helped me through a process I didn't expect to need to do. Amazing and worth the trust of their customer.

5* for responsiveness, 1* for resolution and policies. Won't refund original form of payment (credit card). Asks you to provide your Venmo, PayPal or Bank Account. LOL, sure, I will provide some random company I didn't even order from my bank account.

Ordered from Cigman, who apparently uses Seel for delivery issues and refund support. Chatted with an agent, he confirmed package was not delivered to the address provided on order, said he could not assist with a refund. Said to email Seel customer support and they can resolve.

Did that and got total run around and was then told that I had to go into their system and request refund since package showed delivered.

Very easy and straightforward

The supplier I bought from did not change the delivery details as requested. I emailed Seel and they responded straight away then sent me a link to claim my money back and it was quick and easy. Great customer service

Great customer Service
Each time I have reached out to Seel, I got someone to help me right away. They were able to answer my questions and give me the info I needed.

I had problem with my order and Seel gave my money back as promised, reliable company

Seamless and easy experience. Very much worth the added cost!

PLEASE READ BEFORE PURCHASING THROUGH THIS COMPANY

I paid for a worry free purchase : DUX054058082

Not only have not honoured consumer protection laws but they have actually tried to negotiate a 50% refund and asked if I would mind trying to get the product fixed myself. I purchased a tent that has leaked every day it has been erected and sent 3 pictures evidencing this. After I completed the process to request a refund I set to dry out the tent and pack it back up and they are now asking for more pictures and no option to decline the 50% refund. Further to this I have emailed three times over the course of five days the only email address they will give or provide as this is the only option to challenge this companies poor response, not one single reply. I was told by them i have two options upload more pictures- with that I would need to be able to make it rain some how or opt out of refund. To add i paid a further extra £5 for an early delivery and it was two days late.

I brought a garden set from Debenhams which did not arrive ! I am so glad I payed the extra to have Seels protection,
Seel team had my back all the way from start to finish they got me the refund straight away and the next day it was all in my account. Just like to say thank you so so much 😊

Quick response when there was an issue with shipping. Appreciated the fast and efficient action.

Seel was great to deal with
Im glad I paid the extra few dollars for the insurance

Quick, easy and hassle free

Thank you for the quick response in solving my issue

Bought swing egg chair from debenhams was damaged at the frame seel helped just waiting now from debenhams for uplift thanks for the help

Received a damage package and reached out to seel for assistance.excellent service

Great customer service, resolved my problem really quickly, good response time, worry free purchases every time with seel.