While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After my PC suffered some transit damage, Sedatech’s support team stepped up in a big way. They didn't just fix the broken part, they made sure the entire system was perfect before sending it ba... See more

Rated 5 out of 5 stars

Sedatech´s customer support is super friendly, quick, and efficient. They went out of their way to help me with everything I needed regarding my PC, and the quality of the PC itself is amazing. Also a... See more

Rated 3 out of 5 stars

Ordered a custom computer, arrived fast and the computer was working as intended. It is cheaper to order a custom computer from Sedatech than to buy ready made computers from big name brands. N... See more

Rated 5 out of 5 stars

We purchased from Sedatech a computer for professional use about one year ago. Among other uses, we need it to make design and industrial drawings so powerful processor and graphics card are mand... See more

Company details

  1. Computer Hardware Manufacturer
  2. Computer and Accessories Store

Written by the company

Sedatech sells PCs across Europe via sedatech.net and major marketplaces (including Amazon, Saturn, MediaMarkt, Boulanger, etc). Our portfolio includes gaming PCs (from entry-level to high-end setups), professional workstations (for 3D, video and photo editing, graphic design, etc.), office desktops, and high-performance systems optimized for running AI workloads locally (machine learning, generative AI, and data processing).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Primo Gaming PC (RTX5090 RYZEN 9 7900X3D)

Overall I had a good experience, they replied to my emails in a quick manner and were understanding about my bank taking time to transfer money.

My order was a Rtx 5090 gpu, ryzen 9 7900x3d, 64g ddr5, 2tb ssd, pro x870-p motherboard, aio cool. So far it’s running smoothly and does all games max settings 4K(some little warmer then others but to be expected) cpu doesn’t overheat, all cords were plugged, cable management was nice in the back, and to top it off it was double boxed with foam on the interior to hold everything in place

My only complaint is the shipping service DPD sucks but that’s the only one really to do international, took about 2weeks total from order placement to arrival. Berlin Germany to Venice Italy.

Honestly really good job and helpful with questions, downside is shipping services suck lmao. Any questions just shoot them an email and they’ll answer

Thanks again for the good pc Sedatech you guys deserve more reviews

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding customer care…

Absolutely outstanding customer care and service, I bought my pc from Sedatech at Dec 22 2022 and with the ongoing instability and microcode issues with Intel 13th and 14th generation processors my cpu finally gave up the ghost and system became extremely unstable and I kept getting constant BOSDs and system kept crashing and I had only 22 days worth of warranty on my pc left so I contacted Sedatech and after trying online troubleshooting for several days we couldn’t fix the issue so they sent me a prepaid DHL label and kindly asked me to ship the pc back to them and because of the holiday the repairs took a bit longer then expected and i received back my pc yesterday in a fully functional state and completely repaired, since cpu and rams were the culprit so they were replaced, despite having 22 days worth of warranty my pc was completely repaired and shipped back to me completely free of charge, these guys are totally amazing and outstanding and they definitely deserve more recognition and respect 🫡

2 December 2024
Unprompted review
Rated 3 out of 5 stars

Decent

Ordered a custom computer, arrived fast and the computer was working as intended. It is cheaper to order a custom computer from Sedatech than to buy ready made computers from big name brands.

Nevertheless two points of concern (knocking down two stars):
- mounting of the case was disappointing: some of the screws of the case were so tight that they were impossible to unscrew, making troubleshooting (which was required: the GPU was disconnected from the motherboard, probably in transport) a huge pain.
- they cheaped out on the GPU, got a chinese (Manli) one, and I have some doubts on its durability. This is annoying especially since I ordered a rather high end computer. From my point of view, proposing low end variants of high end GPUs makes no sense, and doing so while not specifying it in the computer configurator is a bit desingenuous.

Overall decent, no great, not terrible. Recommend to build your computer yourself if you know what you are doing.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

miniPC - complètement satisfait - completely satisfied

J'ai acheté un ordinateur "refroidissement passif" de SEDATECH FRANCE pour un usage domestique (pas de ventilateur; donc presque complètement silencieux), sans système d'exploitation. Il est arrivé rapidement et en parfait état. J'ai installé Ubuntu 18.04LTS sans problème, et je l'utilise pour streaming télé, musique, youtube, etc.
--------------------------------
I bought a fan-free computer from SEDATECH FRANCE for home use (no fan means almost completely silent), without operating system. It arrived quickly and in perfect condition. I installed ubuntu 18.04LTS with no problems, and I am happily using it for streaming tv, music, youtube, etc.

Spécification exacte :
MiniPC "Refroidissement passif" UC06509I2 (Intel Pentium Gold G5400 2x 3.7Ghz)

19 August 2019
Unprompted review
Show reviews in all languages. (88 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look