Secure Trading Reviews 15

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Payment Service

Information provided by various external sources

Thousands of companies trust our reliable and secure multi-channel payment gateway with their payments every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This has been a scam all along and I…

This has been a scam all along and I should not have fallen for it. Every time I've sent them money, they disappear! Then they come back and say we need a response and we need more money to send your check. This time they actually had me believing it. They shipped it by FedEx. Then, FedEx lost it. So I had to pay for a new delivery company. But they paid half, yeah right. That was 6 days ago. Still nothing. Now crickets. I'm a peaceful man, but I know what I would like to do. These people are despicable.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

WTH I went on a site I have bin on…

WTH I went on a site I have bin on before and they use you as a payment methode, I deposited 30$ to that site, and you guys just stole 60$ from me and the 30$ worst part is I did not even get my 30$ on the site, so they just took 90$ out off my pocket, what a scam

14 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst payments company ever

Awful customer service. I'm trying for a month now to get hold of someone to solve some problems and except for reception and Timothy who has nothing to do with my problems, no one ever answers the phone. Claire never bothered to reply to my emails, never answered my calls and despite leaving voice mails, never called me back. Then I've tried speaking with the PCI consultant and never answers the phone and never called me back. I'm trying to sell my business, I have clients with money ready but can't do anything as no one ever answers the phone to help me with anything. Worst company ever!

16 February 2021
Unprompted review
Rated 1 out of 5 stars

Very bad

Constant settlement delays, no option to get normal transaction reports with commissions, no ability to receive any payment confirmations from their side. Very unprofessional. Do not recommend.

26 August 2020
Unprompted review
Rated 1 out of 5 stars

An abysmal company

Never, ever trust this company with your merchant account. I have had the worst experience dealing with these people in the past few weeks. Despite running an international business with less than 0.01% charge-backs, this company said after months of handling our cards that they were unable to identify our business. What an absolutely dreadful nest of incompetence. Also they won't tell you that they actually went bust last year owing tens of millions of pounds to creditors.

4 August 2020
Unprompted review
Rated 1 out of 5 stars

Diddled out of £522..

Sadly, someone managed to use my card details from this company (prior to new ownership) and scammed me out of £522. I can't even claim it back through my bank. They don't answer the phone or emails so I am out of pocket. Hang your scamming heads in shame.

22 June 2020
Unprompted review
Rated 1 out of 5 stars

Totally fraudulent company

Totally fraudulent company, never trust these guys with your merchant account. They cheat you out of everything.
Don’t even reply back to their emails, phone calls or letters.
They will take all your merchant transaction revenue and leave you dry

1 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look