I had an extremely frustrating experience regarding my refund with SectigoStore’s support team. My issue is still unresolved despite multiple chats and emails over 13 days. Initially, they promise... See more
Company replied
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See what reviewers are saying
Mia and Bruna are stars assisted us to resolve all the technical issues we had. They were very patient to make sure all our issues were resolved. They are indeed a great asset to your organisation. We... See more
Two weeks after I thought a successful update of my certificate had been applied I recognised that the new certificate had been active but the old one was also active. Therefore I had to redo... See more
Quick response from support team and resolved all the queries.
Company replied
Company details
Information provided by various external sources
Buy Direct & Save! Sectigo SSL Certificates (Formerly Comodo includes Instant, Positive, Essential, DV, EV & Wildcard SSL at low prices! 24/7 support from Sectigo Store.
Contact info
United States
- sectigostore.com
Great support
The customer support we have received was efficient, fast and helpful.
12 February 2023
Unprompted review
Auto add items to your basket and won't…
Auto add items to your basket and won't refund you when you accidentally purchase.
They also deliberately try and sell you more expensive products that you do not need.
25 October 2022
Unprompted review
Not the Official Sectigo Storefront
I assumed this was the official Sectigo storefront. I was wrong. I attempted to purchase a Code Signing Certificate & thankfully, I chose the Paypal payment option. Because the purchase errored-out upon returning to the storefront domain & could not complete successfully. I reached out to SectigoStore's email support, but had received no (human) response 24 hrs later. Thankfully, all I had was a pre-authorization charge on my card that disappeared 24 hrs later. Lesson learned. I'll get my Certificate elsewhere.
2 August 2022
Unprompted review
Scam store
Resellers that have zero support and should really be classified as scammers.
15 June 2022
Unprompted review
Most useless company yet?
As the other reviews suggest, their service is absolutely next to useless.
After finally receiving my SSL certificate, They mixed up my certificate with someone else's. It came under my name, but when you test the certificate, it's entirely different.
They have no customer support whatsoever, I've been trying to call them, all i get is someone who keeps telling me he can't hear me and please use the websites live chat. (Which is non existent)
Please do yourself a favor and get any other SSL.
18 November 2021
Unprompted review
Just don't
This company is pretending to be sectigo but they are in-fact just resellers (rapid web services). The have stores pretending to be comodo too and probably others.
The service is next to worthless and support is non-existent. I would say its bordering on a scam.
19 April 2021
Unprompted review
I have been trying to renew my…
I have been trying to renew my certificate unsuccessfully with them for almost a month now.
They give no feedback on problems or progress, their website is useless at communicating what the next step is, and I have no idea how to progress with them. I suspect their company management policy forbids them from reporting back to customers to keep costs down, so I can only push my case forward by wasting countless hours on their support phone.
21 September 2020
Unprompted review
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