Secret Halo Reviews 

257
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Gemma is very knowledgeable and friendly. She takes care to establish what you require and gives advice as to what are suitable products to care for your prodiuct. It was a lovely experience.

Rated 5 out of 5 stars

Quick delivery and lovely packaging of item. It came in a sparkly jiffy bag with a Joma jewellery gift bag inside with some shredded iridescent tissue paper and the bracelet also in tissue paper. Fe... See more

Rated 5 out of 5 stars

I wanted a stylish ring that could double as a crochet ring so ordered the snake ring. I'm always wary of buying rings online as have had some bad experiences but can't fault the customer service/... See more

Rated 5 out of 5 stars

Absolutely loving my new haircut by Gemma , A BIG Thank you, and all my toppers still fit perfectly, what a lovely salon!!! Also a nice experience and wonderful staff, would not go anywhere else, have... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Jewelry Designer
  5. Metaphysical Supply Store

Written by the company

Since 2015, Secret Halo has been bringing you the most exciting Spiritual and Celestial Sterling Silver Jewellery. Our fascination of ancient symbolism, mythology, star signs and all things otherworldly often inspires our curation & creative concept and you'll find jewellery designed for the fashionable and modern bohemian goddess who dares to dream! Dream with us and come on the Secret Halo journey...


Contact info

5.0

Excellent

TrustScore 5 out of 5

257 reviews

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No recent history of asking for reviews

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5.0

All reviews

(257)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast Delivery, lovely ring

I wanted a stylish ring that could double as a crochet ring so ordered the snake ring.
I'm always wary of buying rings online as have had some bad experiences but can't fault the customer service/ delivery or item itself at all! Will definitely be shopping here again

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, fast delivery, and great customer service. I'm thrilled with my purchase, would definitely buy from again.

22 April 2022
Rated 5 out of 5 stars

You don’t get customer support like this anymore!

I saw this company as an AD on Instagram, usually these kinda stores are based outside the U.K. I was delighted and taken back to see such beautiful items that I could buy without the hidden tax charges etc. When my item came it was absolutely stunning - the pictures don’t do it justice at all - I ordered a geode ring box. Unfortunately though the hinges were rather loose and I wasn’t entirely happy, especially as I was gifting this to someone for a special birthday. I contacted the owner with my concerns and it was swiftly resolved with the upmost wonderful customer service. I can’t fault this company at all and will be more than happy to purchase again from them in future. Customer service response time is super quick, detailed and extremely helpful. Absolutely fantastic and I’d recommend!!

25 March 2022
Rated 5 out of 5 stars

Amazing service

The service from this small business is absolutely amazing. They kept me fully informed of my orders progress and supply delay in such a friendly, pleasant and polite way and I can’t recommend them highly enough. I can’t review the product yet as it hasn’t arrived yet but I will definitely buy from Secret Halo again and you should too. Excellent service. Thankyou x

21 November 2020
Rated 2 out of 5 stars

2 stars as website was easy to use

2 stars as website was easy to use. Gutted ordered a bracelet i have, for my mum which she loves "wee tartan heart' order went through payment accepted then 3 days later order cancelled due to insufficient stock. PLEASE do not advertise items you don't have. So disappointed.

20 November 2020
Rated 5 out of 5 stars

Faultless service.

We ordered an item I’d seen elsewhere and couldn’t obtain the right sizing for, on a Saturday and were advised that the order would arrive within 3-5 business days from dispatch. Dispatch email arrived at half past 8 the following Monday morning and it was delivered extremely well packaged, first thing Wednesday morning. Extremely prompt and efficient and the item was just as expected and lovely, solid quality. I wouldn’t hesitate to order from here again.

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, very pleased with bracelet, great value for money, fast despatch and excellent communication. What more can I say!

4 June 2020
Unprompted review

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