Secretclaims Reviews 55

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

A completely unreliable company. I submitted my claim with all the required attachments, which they confirmed and supposedly forwarded to the airline. Two and a half months passed, even though the air... See more

Rated 4 out of 5 stars

I had a great experience with Secretclaims through their site secretclaims.com. The process was very simple and communication was straightforward. I was initially skeptical but ended up pleasantly sur... See more

Rated 5 out of 5 stars

I was surprised that we actually got the money back, we have never had such a claim before. I've heard a lot of bad things, that it's unnecessary to start, but it was a very positive disappointment. I... See more

Rated 5 out of 5 stars

I had a compensation claim from december, I requested 2 company and nobody could help me, only Secretclaims was successful. So professional! Thank you so much!

Company details

  1. Airline

Written by the company

Aviation claim management automation | compensation cost optimization


Contact info

3.9

Great

TrustScore 4 out of 5

55 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very Nice job

Very Nice job. I recomended this company. I got compemsation for 4 people.

19 February 2020
Unprompted review
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