Secretbet Reviews 

43
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

SecretBet is a very smooth and easy betting platform to use. Everything is straightforward, from placing bets to checking your balance. The odds are good, and there are plenty of games to choose fro... See more

Company replied

Rated 4 out of 5 stars

SecretBet is honestly a very smooth and easy betting platform to use. Everything is straightforward, from placing bets to checking your balance. The odds are good, and there are plenty of games to ch... See more

Company replied

Rated 5 out of 5 stars

This is great, interface is user friendly and I was able to navigate through the entire process.

Rated 1 out of 5 stars

SCAMMERS BET WITH THEM AT YOUR OWN RISK! SCAMMER COMPANY ⚠️ They steal your money via withdrawals, once you withdraw it won't show up in your account, you'll follow up until you get tired! Their cus... See more

Company replied

Company details

  1. Bookmaker
  2. Casino
  3. Gambling Service
  4. Online Casino or Bookmaker

Written by the company

Secretbet is a modern online sports betting and casino platform. We bring together sports betting, live betting, virtual games & slots, and online casino in a secure, mobile-first experience. What we aim for Fair play & transparency: clear rules, responsible gaming tools, and straightforward terms. Local relevance: payment options and offers suited to African markets. Speed & usability: lightweight interface designed for quick bets on any device. Safety: encrypted transactions and multiple trusted payment gateways.


Contact info

You should know

3.4

Average

TrustScore 3.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(43)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If there’s zero star I’ll give them -0…

If there’s zero star I’ll give them -0 star, I deposit 145k ino to my account, they didn’t allow me to place bet they didn’t allow me withdraw my money, I’ve submitted everything they requested for, but still they couldn’t rectify the issue…. This is one big scam, but trust me , they be dragged down and still forced to pay my own money even if they can’t pay others, you see this my own money , they must refund it, submitted my proofs to vdm already, and I said not only me that they’ve done it to a lot of people, so he asked for proofs….. so it’s just the matter of time 😌😌😌😊

2 February 2026
Unprompted review
Secretbet logo

Reply from Secretbet

Hello Joshua, thank you for reaching out, and we're sorry for the frustration. We'd like a member of our team to review your account in full — both the betting restriction and the withdrawal. Please send us your account ID or username and the email you registered with at support-en@secretbet.com. If a payment is involved, our team can also trace it with the provider via transactions@secretbet.com, usually within a couple of hours. We want to look into this properly and come back to you with a clear answer.

Rated 1 out of 5 stars

SCAMMERS BET WITH THEM AT YOUR OWN…

SCAMMERS BET WITH THEM AT YOUR OWN RISK! SCAMMER COMPANY ⚠️
They steal your money via withdrawals, once you withdraw it won't show up in your account, you'll follow up until you get tired!
Their customer care is very rude especially a guy named David running the chat! BE WARNED!

10 January 2026
Unprompted review
Secretbet logo

Reply from Secretbet

Hello, thank you for letting us know, and we're sorry for this experience — both with the withdrawal and with the support you received. The way our team communicates matters to us, and we will review the chat you mention. To look into the withdrawal, please send your account ID or username and the withdrawal amount and date to transactions@secretbet.com. Withdrawal delays can sometimes involve the payment provider, and our team can trace the payment directly with them. For any other questions, please write to support-en@secretbet.com.

Rated 1 out of 5 stars

Yes a very stupid Company thieves to…

Yes a very stupid Company thieves to the core.They allowed me to set up an account with them. Allowed me to deposit upon trying to bet my limit is set to zero and they have refused to let me withraw my money. Warning anyone thinking to join the company should avoid like plague it's a trap scammers.

4 January 2026
Unprompted review
Secretbet logo

Reply from Secretbet

Hello Bethuel, thank you for reaching out, and we're sorry for the frustration. We'd like to understand exactly what happened with your account limit and your withdrawal request. Please send us your account ID or username and the email you registered with at support-en@secretbet.com, and our team will review the status of your account and explain it to you clearly. If your withdrawal also needs to be traced, our payments team can help at transactions@secretbet.com.

Rated 1 out of 5 stars

I can't withdraw my winnings

I can't withdraw my winnings. It's starting to look like scam to me. Big scam. I regret joining

29 December 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hi Aaron, thank you for letting us know, and we're sorry for the trouble withdrawing your winnings. We'd like to help get this resolved. Please send us your account ID or username, along with the withdrawal amount and date, to transactions@secretbet.com. Withdrawal delays are often connected to the payment provider, and our team can trace the payment directly with them — usually within a couple of hours. For anything else, our team is available at support-en@secretbet.com.

Rated 1 out of 5 stars

It's not right with me

It's not right with me, how does it take more than 6 hours until now no transaction reaching my betting account,the only help one can get is through a bot chat which can't satisfy or even doesn't give you the answer to your question.I recommend other sites not secretbet

14 December 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hello Leonard, thank you for the feedback, and we're sorry your deposit hasn't reached your betting account yet. We'd like a member of our team — not a bot — to look into this with you. Please send us your account ID or username and the deposit amount and date to transactions@secretbet.com. Deposits that don't credit are often stuck on the payment provider's side, and our team can trace the payment directly with them. For any other questions, write to support-en@secretbet.com and a team member will assist you.

Rated 3 out of 5 stars

Timely support

Love how fast their customer support responds to issues. Let's see how this can continue lol

6 November 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hi Trisha, thank you for the kind words — we're really glad our support team responded quickly for you, and we'll do our best to keep it that way. If you ever need anything, our team is here at support-en@secretbet.com. Thanks for being with Secretbet!

Rated 4 out of 5 stars

Great platform with an impressive withdrawal process.

Wonderful platform with a user-friendly interface. I’ve never had any issues since I started using it, and the withdrawal process is impressively fast.

6 November 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hi Adekunle, thank you for the great review — we're glad you're enjoying the platform and that withdrawals have been fast and smooth for you.

Rated 1 out of 5 stars

Withdrawal problems

I withdrew money yesterday morning and until now,it hasn't reflected on my mpesa. Have contacted them on their email and they aren't responsive at all
Id 1444705721

5 November 2025
Unprompted review
Rated 1 out of 5 stars

This are Scammers doing Money…

This are Scammers doing Money Laundering. THIEVES

3 October 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hello, we take such statements seriously. Please provide your account ID, registered email, or any proof of payment to our support team at support-en@secretbet.com
so we can review your case.

It seems there may be a misunderstanding, as we do not have such incidents on our platform. Our official website is Secretbet - secretbet.com
— please make sure you are referring to the correct site.

Rated 1 out of 5 stars

Scammers

Scammers! Don't try them!

30 October 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hello, we’re sorry to see your comment. Could you please share your account ID or registered email with our support team at support-en@secretbet.com
so we can verify your experience?

It’s possible you are confusing us with another website. Our only official domain is secretbet.com
, and we have never restricted verified clients from withdrawals.

Rated 1 out of 5 stars

Since on the 12th/10/2025

Since on the 12th/10/2025,
They ask me to contact security department as I am unable to create withdrawal for my winnings. I have contacted them immediately, and provide all documents they requested. And uptill date I'm yet to get any answer which they said they will provide.. Or are they trying hard to scam me? They still not allowing me create withdrawal for my winnings.
Account ID: 1414503011

Update: I have been paid after long duration verification.

12 October 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hello, thank you for providing your account ID. We checked, and there are no pending withdrawal requests under this number. Please contact us directly via support-en@secretbet.com
so we can confirm your identity and review the situation in detail.

Also, please make sure you used our official site secretbet.com
— we have no other domains or mirrors.

Rated 1 out of 5 stars

Scam site

Scam site. Avoid this site at all means. They are nothing but scammers and every positive review you see here are been carried out by them. You won't be able withdraw but deposit is easy which means they take from you but don't give back. They are bunch of thieves or cyber fraudsters

11 October 2025
Unprompted review
Secretbet logo

Reply from Secretbet

Hello, your comment contains serious claims, and we’d like to investigate. Please share your account ID or registered email with our support team at support-en@secretbet.com
It seems there may be a mistake — we have no record of issues like this. Our verified and only website is secretbet.com, where all deposits and withdrawals are processed securely.

Rated 5 out of 5 stars

Exceptional Betting Experience!

Exceptional Betting Experience!
I’ve tried a number of betting platforms, but this one truly stands out. The interface is clean and easy to navigate, making placing bets quick and hassle-free. Odds are competitive, and payouts are processed faster than I expected.

13 August 2025
Unprompted review

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