I'm a loyal customer of this brand, and I truly love their suit collection. Tom always helps me find the best look for every special occasion. My only issue was with my latest order, they weren't able... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm a loyal customer of this brand, and I truly love their suit collection. Tom always helps me find the best look for every special occasion. My only issue was with my latest order, they weren't able... See more
Company replied
I bought this Champagne Oro Fiore Dinner Jacket suit from Sebastian Cruz Couture for a big family event, and honestly, it is pure luxury. The floral and damask pattern is beautiful and gives off such... See more
Company replied
I've been following this brand for a long time and always check out their new collections. I've always liked their suits, so my girlfriend surprised me with one for our civil wedding. It honestly made... See more
Company replied
Every time I've tried to purchase from this company it has been a massive disappointment. Whether it's getting my measurements completely wrong and then refusing to accept a return, whether it's tak... See more
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He always recommended everything at a high level
good quality and nice service
I placed an order on October 31 for a shirt for my husband and was expecting to receive it within 2 weeks(according to info provided) for an event in November. However it took almost 2 months to get it. Customer service Doesn’t respond in timely manner… but shirt fits nicely

Reply from Sebastiancruzcouture
I've been a loyal customer of Sebastian Cruz Couture for years, and they never disappoint. From their stylish ties to their perfectly tailored suits, everything they offer exudes elegance and sophistication. The customer service is exceptional too. If you want to look and feel your best, look no further!
I love that Sebastian Cruz Couture offers a wide range of sizes. It's important to me to support a brand that celebrates all body types.
I was looking for a special dress for my birthday, and I found the perfect one at Sebastian Cruz Couture. It made me feel like a queen!
The craftsmanship of this Sebastian Cruz Couture gown is impeccable. I felt like a million bucks wearing it to my daughter's wedding.
Misleading photo of men's jacket. Appeared much slimmer than it actually was.
No refund given.
I have marked annoying emails and text messages a spam but I continue to receive them

Reply from Sebastiancruzcouture
This is my third suit from Sebastian Cruz. Every item I’ve bought from his site has been fantastic.
i am sad to have paid SO much money for a suit that doesn't fit. The measurements seem off again. This is the second time.

Reply from Sebastiancruzcouture
Excellent and very elegant suit pieces. Thankfully the suit came on time before the date that I needed it, so they get five stars from me for sure!

Reply from Sebastiancruzcouture
Scammers don't believe them so bad quality stuffs..!

Reply from Sebastiancruzcouture

Reply from Sebastiancruzcouture
I recently ordered a custom piece from Cruz Couture, and it turned out amazing! The fit is perfect, and the team was so attentive throughout the process. Will definitely be back for more custom pieces.

Reply from Sebastiancruzcouture
Every piece I've bought from Cruz Couture has exceeded my expectations! The attention to detail is remarkable, and I love how unique each item feels. Definitely a favorite boutique.

Reply from Sebastiancruzcouture
The selection at Cruz Couture is fantastic! I found a beautiful blazer that fits perfectly. The prices are on higher side, but the craftsmanship makes it worth it. Will be back for sure!

Reply from Sebastiancruzcouture
I discovered Cruz Couture last month and I'm obsessed! The quality of the fabric is unmatched, and the designs are so elegant. I bought a dress for an upcoming gala, and I can't wait to wear it.

Reply from Sebastiancruzcouture
I've never received so many compliment as I have wearing my Sebastian Cruz dress! It fits perfectly and has such a classy design. I'll definitely be back for more pieces for upcoming events!

Reply from Sebastiancruzcouture
I love the aesthetics of the brand, but I had an issue with my last purchase. The fabric started to fray after a couple of washes. Customer service was responsive, though, and helped me with a return.

Reply from Sebastiancruzcouture
My order was returned by the postal service for an unknown reason (The address provided was correct). I have called the customer service number several times and sent follow-up emails with no responses. It has been almost 2 months and it looks as though the company has taken the stance that If we keep ignoring him, hopefully, he will go away. This has been a very frustrating process and it looks like my next move is to have AMEX open an investigation since I purchased the jacket with them.

Reply from Sebastiancruzcouture
The print is a little different than the photos. But it doesn't lack in performance nor grade. So it will do.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.