Great service! The staff was incredibly professional, calm, and helpful without being pushy at all. Peter answered all our questions with great patience and was always right there whenever we needed a... See more
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Rai was very kind. His explanations and patience with us was very insightful in helping us make a very good decision at a very good competitive price. Try and find Rai when you visit seats and sofa at... See more
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The young salesman Rai, who assisted me was very helpful and friendly. He provided me with all the necessary information I required in order to make a good decision. He later involved the store manage... See more
Company replied
We had a great customer service experience. We met Rai who helped us with making a good decision regarding what we want. Rai had a lot of patience with us to help us through the selection process. We... See more
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Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Meerstoel 14, 4904 SV, Oosterhout, Noord-Brabant, Netherlands
- 162460000
4.5
Excellent
576 reviews
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Great service
Great service! The staff was incredibly professional, calm, and helpful without being pushy at all. Peter answered all our questions with great patience and was always right there whenever we needed assistance. Highly recommended!
23 August 2026
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Jakub,
Thank you for your fantastic review! We are delighted to hear about your great experience with Peter in our Megastore Oosterhout. We will be sure to pass on your compliments to him!
Best regards,
Seats and Sofas
Very good experience
Very good experience. Thank you for help Piter :)
23 August 2026
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Malgorzata,
Thank you for your review! Great to hear that Peter provided you with such good assistance in our Megastore Oosterhout.
Best regards,
Seats and Sofas
Reply from Seats and Sofas - Oosterhout
Dear Iryna,
Thank you for your positive review. We are happy to hear that you experienced our staff as friendly and that you are satisfied with the price and quality of our sofas. We appreciate your feedback and hope you enjoy your new sofa.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Oosterhout
Dear Fidaa,
Thank you for your review. We are pleased to hear that you had a good experience with us. We appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Oosterhout
Dear M. Gumas,
Thank you very much for your positive review. We are happy to read that you experienced our company and service so positively.
We appreciate your feedback and wish you lots of enjoyment with your purchase.
Kind regards,
Seats and Sofas
Mr.Lavi is very good preforming and…
Mr. Lavi consistently performs at a high level and is exceptionally kind and supportive to colleagues. I highly recommend him.
27 March 2026
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Kyaw Soe Win,
Thank you for your kind review! We are pleased to hear that Mr. Lavi made such a positive impression with his professionalism and supportive attitude. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Great service!!
Rai was awesome. He was super helpful and patient with us (we had a lot of requirements and questions!).
Great options and good prices.
27 December 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Frequent customer,
Thank you for your great review. We are happy to hear that Rai was so helpful and patient and that you were satisfied with the options and prices. Your kind words mean a lot to us.
We hope you enjoy your purchase and look forward to welcoming you again.
Kind regards,
Seats and Sofas
We had a great customer service…
We had a great customer service experience. We met Rai who helped us with making a good decision regarding what we want. Rai had a lot of patience with us to help us through the selection process. We are very happy with the customer service at Seat and sofa ( Oosterhout)
8 November 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Esther,
Thank you for your lovely review. We’re glad that Rai helped you patiently and professionally during your visit to our Oosterhout store. Enjoy your new sofa!
Kind regards,
Seats and Sofas
Rai was very kind
Rai was very kind. His explanations and patience with us was very insightful in helping us make a very good decision at a very good competitive price. Try and find Rai when you visit seats and sofa at oosterhout and you will be happy.
8 November 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Vincent,
Thank you for your kind words. We’re happy to hear Rai was so patient and helpful during your visit. We truly appreciate your recommendation!
Kind regards,
Seats and Sofas
Very bad quality sofa and pathetic service team
I order Sofa from here and after long waiting time we received our Sofa. As soon as i unpack the Sofa i found that it's a defective piece and team is not doing any quality check before getting this deliver. Front panel was broken, nails was placed with oversized due to storage box can't be used as it can damage the things placed in the storage box.
Plywood was broken at multiple places etc.
I took photo for each details and shared with the team at the same day of delivery and they promised that new panel will be delivered and team who will come to fix they will review the other defects as well.
Now it's more than 4 months and i am still waiting for that service team to bring that new panel to fixed but no response, sending email, trying to call on daily basis but no positive response yet.
So my overall experience with this purchase is very frustrating and will not recommend any one to but Sofa from here in case you are looking for any good buying experience.
1 October 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Pavan Singh Dhakre,
We are sorry to read about your disappointing experience with your sofa and the after-sales service. This is certainly not the level of quality and service we aim to provide. Could you please send your contact details to oosterhout@seatsandsofas.nl, so we can look into your case and find a solution as soon as possible?
Kind regards,
Seats and Sofas
Great experience
Great experience , seals man's explain to you everything helping you with an wise choose. Also nice and worm welcome in the store.
28 September 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Tiberiu Paun,
Thank you for your kind review about our Megastore in Oosterhout. We are glad to hear that you felt warmly welcomed and that our salesperson explained everything clearly and helped you make a wise choice. We truly appreciate your feedback.
Kind regards,
Seats and Sofas
Great sales service
The young salesman Rai, who assisted me was very helpful and friendly. He provided me with all the necessary information I required in order to make a good decision. He later involved the store manager Ricardo, who really went out of his way to get me a decent price on the sofa I wanted. Overall I'm impressed with the service I got. The only unfortunate thing is the rather long waiting time for the sofa to be made.
21 April 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Beste Kevin Naidoo,
Hartelijk dank voor uw vriendelijke woorden over onze verkoopadviseurs Rai en Ricardo in Oosterhout. Wat fijn dat u zich goed geholpen voelde en dat zij hun uiterste best hebben gedaan om u te voorzien van alle nodige informatie én een mooie prijs. We begrijpen dat de wachttijd voor de levering teleurstellend kan zijn, maar we hopen dat het eindresultaat het wachten meer dan waard zal zijn.
Met vriendelijke groeten,
Seats and Sofas
It was very nice and good conversation…
It was very nice and good conversation and i have a good experience looking to the sofas
12 April 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Beste meneer Al-hasani,
Hartelijk dank voor uw vriendelijke woorden. Wat fijn dat u een goed gesprek heeft gehad en een prettige ervaring heeft gehad tijdens uw bezoek aan onze showroom. We doen ons best om iedereen persoonlijk en goed te begeleiden bij het vinden van het juiste zitmeubel. We hopen dat u iets passends heeft gevonden of snel zult vinden.
Dank u wel voor uw feedback en graag tot ziens!
Met vriendelijke groeten,
Seats and Sofas
Great experience
Staff was very helpful and I got exactly what I wanted: A couch with storage space and convertible into a bed!
1 March 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Beste Miri Xim,
Hartelijk dank voor uw positieve review! Wij zijn blij om te horen dat u een geweldige ervaring heeft gehad in onze winkel en dat ons personeel u goed heeft kunnen helpen. Het is fijn dat u precies heeft gevonden wat u zocht: een bank met opbergruimte die ook als bed gebruikt kan worden. Wij hopen dat u er veel plezier aan zult beleven. Mocht u in de toekomst nog vragen hebben of ergens mee geholpen willen worden, dan staan wij uiteraard voor u klaar.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Oosterhout
Beste Krasimir Dyulgerski,
Thank you for your review! We truly appreciate your positive feedback. It’s great to hear that you were satisfied with our service. Our goal is to ensure that every customer has a smooth and pleasant experience when choosing their furniture. If you ever need any further assistance, we are happy to help.
Kind regards,
Seats and Sofas
We are happy with Mayli’s service and…
We are happy with Mayli’s service and how she welcomed us. She is patient and gave us a proper answer to every question! We are grateful for the wonderful experience!
25 January 2025
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Sara Mijalkova,
Thank you for your lovely review! We are delighted to hear that Mayli provided you with such excellent service and made your visit to Seats and Sofas a pleasant experience. Patience and attentiveness are values we deeply cherish, and we’re happy Mayli ensured all your questions were answered. Enjoy your purchase, and we hope to assist you again in the future!
Best regards,
Seats and Sofas
Extremely Disappointed with My Purchase
I am writing to express my frustration and disappointment with the sofa I purchased from Seats and Sofas two months ago for 1,100€. The experience has been far below my expectations for several reasons:
1. Incorrect Dimensions: The sofa is 12 centimeters larger than stated, making it impossible to fit properly in my home. It is blocking my door, which cannot close, causing significant inconvenience.
2. Long Wait Time: After waiting two months for delivery, I expected a product that met the promised specifications.
3. Overpricing and Misleading Sales Practices: I found the same sofa online for 600€. When I asked in-store, I was told the 600€ version was of lower quality. However, the sofa I received is not worth the 1,100€ I paid, and the quality is poor.
4. Delivery Costs: Since Seats and Sofas does not provide delivery, I spent 200€ to arrange it myself. Returning the sofa would cost me an additional 200€, totaling 400€ in delivery fees alone.
The pricing and quality are unacceptable. For the total amount I’ve spent (1,100€ for the sofa + 400€ delivery), I could have purchased a premium sofa elsewhere.
I strongly advise others not to buy from this company. The combination of poor service, misleading prices, and low-quality products makes this experience one of my worst.
6 December 2024
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Patang,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience and disappointment caused by your experience. Issues such as incorrect dimensions, pricing concerns, and delivery costs are not reflective of the standard we aim to uphold.
We would like to address this matter further and find a suitable resolution for you. Could you please share your contact details with us via WhatsApp at +31 6 53654103? We are committed to assisting you in any way we can.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Oosterhout
Beste Brouwers,
We waarderen het ècht dat u deze recensie heeft geplaatst. Dank u wel voor deze mooie woorden over uw bezoek!
Met vriendelijke groet,
Seats and Sofas
after 12 weeks of waiting for a sofa…
after 12 weeks of waiting for a sofa worth 3,000 euros, they don't know when it will be delivered. Apparently he will contact me when he finds out. money spent and nothing to sit on. it's just a scandal...
How can we provide contact information and maintain privacy?
another day of waiting... the store staff don't know anything... they advise you to wait... the moment you pay you are nothing to them and they don't care about anything. How long do I have to wait? year?
the store's request for contact details to improve the customer experience is just a play to improve RP and nothing follows... no one calls, no one tries to fix the situation... it's just a lie!
12 October 2023
Unprompted review
Reply from Seats and Sofas - Oosterhout
Dear Malgorzata,
Thank you for your review. We would like to receive your contact details to improve your experience.
With kind regards,
Seats and Sofas
Friendly service and great discounts!
23 September 2023
Reply from Seats and Sofas - Oosterhout
Dear Marcin,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
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