Nice people, lots of info, lots op possibilities, listening to our wishes, really helpful in thinking, keeping enough time and distance to make your own choises. Good pricing.
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The sales representatives were very pleasant and took their time to explain the fine details of each furniture I was interested in and were even kind enough to search for the item that matched my budg... See more
Company replied
I went to Seats and Sofas on the 17th of June to buy a sofa in 12 months as announced by the store. I was very clear that this was the only way I could buy a sofa with them. They told me that I should... See more
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The customer service was excellent
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Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.
Contact info
Kanaal Zuid 74, 7332BC, Apeldoorn, Netherlands
- 055-7500430
4.6
Excellent
304 reviews
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Really nice and helpful
Nice people, lots of info, lots op possibilities, listening to our wishes, really helpful in thinking, keeping enough time and distance to make your own choises. Good pricing.
16 July 2026
Unprompted review
Reply from Seats and Sofas - Apeldoorn
Dear H. Meerbeek,
Thank you very much for your wonderful review! We’re delighted to hear that you found our team friendly, helpful, and attentive to your wishes. It’s great to know that you appreciated the time, advice, and freedom to make your own choice, as well as the wide range of possibilities we offer. We're also pleased that you were happy with our pricing.
We truly appreciate your feedback and wish you many years of comfort and enjoyment with your new purchase.
Kind regards,
Seats and Sofas
The sales representatives were very…
The sales representatives were very pleasant and took their time to explain the fine details of each furniture I was interested in and were even kind enough to search for the item that matched my budget.I will recommend anyone who wants a good piece of furniture to check out seats and sofas.
3 January 2025
Unprompted review
Reply from Seats and Sofas - Apeldoorn
Beste Opeyemi Uthman,
Hartelijk dank voor uw positieve review! Wij zijn blij dat onze verkoopmedewerkers u uitgebreid hebben geïnformeerd en geholpen om een meubel binnen uw budget te vinden. Het is fijn om te horen dat u ons aan anderen zou aanbevelen. Wij waarderen uw vertrouwen en hopen dat u veel plezier zult hebben van uw aankoop.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Apeldoorn
Dear Fofanah,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Deceived, robbed and disrespected
I went to Seats and Sofas on the 17th of June to buy a sofa in 12 months as announced by the store. I was very clear that this was the only way I could buy a sofa with them. They told me that I should receive an email from Santander. I never received any email from the bank or from the store. On the 27th of June, I sent an email to them asking about the sofa, if everything was all right, and when I could pick it up. They answered congratulating me, stating that everything was okay and that I could pick the sofa up immediately. I paid 75 euros to take the sofa. Then I was informed that I need to pay the full price because the installments were not approved by the bank. After hours trying and waiting on the phone, the manager of the store told me I could pay the installments direct to them but I would only be able to have the sofa after paying the last installment within 1 year. When I said him it was not right because I will not pay for something I can't have now, he told me that the problem is mine and not his. If the transaction was not approved by the bank, I should be warned and they should cancel it, but they want I pay 50% of the bank. I repeat, IT WAS NOT AGREED IN THE MOMENT OF THE PURCHASE. In the end, the manager of the store in Apeldoorn told me that he would talk to the head office in Eindhoven and would contact me. It was 3 days ago and no contact until now. I'm feeling deceived, robbed, and disrespected as a person, as a client, as a woman and as a foreigner. The store doesn't give us any space to solve the issues honestly and clearly. The only thing I want now is to get rid of them, but I want everything written via messages and documents.
1 July 2023
Unprompted review
Reply from Seats and Sofas - Apeldoorn
Dear Mel,
Thank you for your review. We would like to improve your experience. We will contact you as soon as possible.
With kind regards,
Seats and Sofas
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