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Seats and Sofas - Regensburg Reviews 146

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TrustScore 3.5 out of 5

3.5

Sofa Store
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Langobardenstraße 2, 93053 Regensburg, Kasernenviertel, DE

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+49 941 46585499

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Company details

  1. Sofa Store
  2. Furniture Store
  3. Home Goods Store
  4. Living Room Furniture Store

Written by the company

Seats and Sofas ist Ihr Spezialist für Sitzmöbel. Durch die Giant Take Away-Formel ist es möglich, Sofas, Ecksofas & Loungesofas und Sessel zu einem günstigen Preis direkt ab Lager zu liefern. Unsere Kollektion wird ständig an die neuesten Trends angepasst und ist in einer Vielzahl von Bezugsarten und Farben erhältlich. Wir sind sehr an Ihren Bewertungen interessiert und offen für Ihre Beschwerden, damit wir uns ständig weiter verbessern können.

Contact info

  • Langobardenstraße 2, 93053, Regensburg, Kasernenviertel, Germany

  • +49 941 46585499

3.5

Average

TrustScore 3.5 out of 5

146 reviews

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Rated 1 out of 5 stars

I was being put under pressure being…

I was being put under pressure being told the price would only be available for 10 minutes and that I have to make a decision right now. When saying I cannot make a decision they told me I'd lose the offer and I can simply make the decision now by paying for the deposit. What they didnt tell me is that this meant I wouldnt be able to step back from the contract which I ended up doing. Dubious business tactics that are meant to take your money but not helping you make a good purchase. Even though I explained that I'm a student they refused to refund my deposit which I claimed 1 hour after signing the contract, so there were literally no costs on their side! They basically kept my money for no services just by taking advantage of their contract agreement and unfair business morals, I really don't recommend anyone buying here that wants to be treated as a customer.

27 November 2025
Unprompted review
Seats and Sofas - Regensburg logo

Reply from Seats and Sofas - Regensburg

Hallo Peter Schöberl,

thank you for taking the time to share your experience. We are very sorry to read that you felt pressured during the sales process and that the conditions regarding the deposit and contract were not sufficiently clear to you. This is not the experience we want our customers to have, and we understand how disappointing this situation must be, especially given that you contacted us shortly after signing.

We would like to review your case in detail and discuss the matter with you personally to see what can be done. Please send your contact details and the reference number to customerservice@seatsandsofas.de.

Mit freundlichen Grüßen,
Seats and Sofas

Rated 4 out of 5 stars

Attendants are very available to help…

Attendants are very available to help us in all point and questions about products, payment conditions, deliver and so on.
About products the variety is really amazing!

Only one point that could be better is related to some products on showroom that have too much time to be delivered according salesman inform us. In this case maybe this could be change for other supplier

17 October 2025
Seats and Sofas - Regensburg logo

Reply from Seats and Sofas - Regensburg

Hallo Herr Almeida,

vielen Dank für Ihre freundliche und ausführliche Bewertung! Es freut uns, dass Sie unsere Beratung, Vielfalt und Service geschätzt haben. Ihren Hinweis zu den Lieferzeiten nehmen wir ernst und prüfen, wie wir dies künftig verbessern können. Vielen Dank für Ihr wertvolles Feedback.

Mit freundlichen Grüßen,
Seats and Sofas

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