purchase, receiving, and using tickets was easy and smooth. The big issue was parking I intended to purchase one parking space the Mariners Garage but, ended up with two as it was a bit confusing and... See more
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Review summary
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Looking for tickets on the web site was easy and straight forward, receiving the tickets went well, 2 sets of tickets were received very quickly, third set arrived just days before the race. I was a l... See more
Just wish it was easier to buy/sell parking. Sometimes the transition from the Ballpark App -- when I select a parking spot to sell on SG -- isn't seamless abd I have to redo the transaction.
The Montreal Canadiens playoff tickets were grossly overpriced for upper level rafters seats but I really wanted to go to this game with my best bud, so whatever. No reflection on your company, the pu... See more
Company details
Information provided by various external sources
SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.
100% Guaranteed Tickets!
We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!
1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com
Contact info
902 Broadway, Flr 10, 10010, New York, NY, United States
- hi@seatgeek.com
- seatgeek.com
4.4
Excellent
17K reviews
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Use SeatGeek more than any other online…
Use SeatGeek more than any other online ticket provider, especially for MLB games. Site is easy to use and always find seats I want often at very good prices.
1 June 2026
The people that you have working for…
The people that you have working for you are doing an absolutely wonderful job very nice and very courteous
1 June 2026
Great experience
1 June 2026
ease of purchase...
1 June 2026
Use Seat geek for my season tickets…
Use Seat geek for my season tickets with the mammoth. Having that knowledge is helpful. Get more money for the Season Ticket holders and charge less fees.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Why can I not sell just TWO of my four tickets?
I have four season tickets. WHY can I not sell in pairs? Sell two and leave two. Too many times I list all four tickets and someone buys one. Leaving me with three. I want to sell two or four. Other sites offer that. Why do you guys not? HORRIBLE!!! I guess I can sell as two 2-sets. However, my value is in having four tickets together. I prefer to sell all four.
31 May 2026
Reply from SeatGeek
Hello Joe! Thank you for your feedback, and we take into consideration any areas of opportunity to work on! We do have selling stipulations in place to ensure tickets are desirable for buyers to make a purchase. If anything is ever needed, don’t hesitate to reach out to us at hi@seatgeek.com.
CX at SeatGeek
Makes everything so easy at the time of…
Makes everything so easy at the time of choosing tickets for any event
1 June 2026
Better prices than StubHub
Better prices than StubHub. Easier to access tickets than StubHub. For these reasons I will continue to purchase events through SeatGeek.
1 June 2026
Great experience with no issues
I can't comment on customer service or ticket issues - because I didn't have any. I found the ticket I was looking for, the transaction process was smooth and efficient from start to finish, the seller transfered the valid ticket almost immediately even though the event was weeks away, and I got into my event without any problem whatsoever and enjoyed myself immensely. So five stars from me!
12 March 2026
Buying tickets was easy with the app
Buying tickets was easy with the app. We were able to get a great price and see exactly where our seats would be located.
We got our tickets within 30 days of the events and customer service answered all my questions
1 June 2026
Eagles concert 2026
Tickets were easy to purchase. Tickets were delivered right away from seller. Great sale. prices were great.
15 May 2026
they took the time to actually listen…
they took the time to actually listen to me on what I needed and I appreciated that.
1 June 2026
Everything was fast and easy to do
1 June 2026
Listening to my complaints about not…
Listening to my complaints about not getting tickets, finally got reimbursed thank you ...
1 June 2026
Great seats at a great price
Great seats at a great price! And they were delivered directly into my ballpark app, which made for a very smooth transaction! Thank you very much!
1 June 2026
ACCOUNT HACKED
Someone hacked my account so I was worried about starting up an another one with a new e-mail, but so far so good. Thank You Very Much for all your help.
1 June 2026
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